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Read what people are saying
about Precision Garage Door in:

Oldham County, KY

Precision Garage Door of Louisville
has received 126 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got a same day appointment, Labor Day no less. The technicians who repaired my door were polite, professional, and were following all Covid protocols.
Larry Duncan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

En Womack was awesome! Explained everything that needed to be done, why, and the different ways it could be accomplished. I did not feel pressured at all and feel I got exactly what I wanted and needed.
Joshua and michelle Shea
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the first time I used your Company, I am very impressed with all aspects, great website with good information, excellent customer service skills by the young lady who took my call, David and Zack performed the service, they were courteous, thorough and knowledgeable, completed the repair quickly, even the service van had a professional look, I will use your company whenever I need any further help with my garage doors, thank you
Roderick Cooper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Simply stated, they done good
George Maddux
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found your company on line. Listed as service representative for Genie products. Everything went extremely well from the initial phone call to completion of project. The technician listened to my problem, asked a couple of questions, and then offered his solution. He explained everything he was going to do, and then demonstrated that his fix would indeed solve our problem. I asked for an evaluation of what things he would suggest we address to prevent future problems and he explained what and why. I am a retired Design Engineer and know when someone is knowledgeable and truthful. This young man was spot on with what he told me, and I had him perform all of the work he recommended Any future needs I have in this area will definitely will certainly be given to your organization.
Jerry Hunt
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech, Kyle, was polite and personable. He explained and answered my questions as he repaired my garage door. It is working smoothly. I highly recommend him—he is a good rep for Precision.
Sue Tharp
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm sure you hear this frequently, but here it goes again...You guys are the Best!!! I have been a customer of Precision for many years. When we moved to another location, and had garage door problems, I didn't hesitate to call Precision. Very trustworthy and dependable.
John Boyd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came on a Sunday when our garage door wouldn’t open a few years ago so when we decided to buy a new garage door, they were are only call. My new door is the envy of the neighborhood. Highly recommend them. Quick and efficient service.
Lecia Young
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was extremely nice and helpful. We talked about about what he thought should be done and he completed the repair very quickly. The door works perfect. Very happy!! Phil Hornbeck
Phil Hornbeck
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sent a technician out the day I called. Very friendly and professional and knowledgeable. Completed work in a timely fashion. Very impressed with the quality of service
Sandy Moore
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

on Friday josh did a great job fixing my garage door, he was on time,diagnosed the problem and fixed it. I was then on my way to visit my wife in a nursing home,5 star rating(too bad I can't give more). referrals on the way thanks again all the best john dolan crestwood ky
John Dolan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician for a first time customer he knows how to talk to people and present the problem understandablyEN thanks kent
Kent Meglemry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick fast and efficient. Couldn’t be happier with the service. Unfortunately I think I overpaid when I did some research.
Brian Hicks
A Response from: Dwayne

Mr. Hicks, Thanks for taking the time to send us this review, and thanks for complimenting our quick, fast, efficient service. Those are three of our core goals here at Precision Door of Louisville. Another main goal is to offer our customers the best possible products and warranties available. We do offer standard cycle springs at a lower cost, but they come with significantly lower warranties, and will result in earlier breakage and costly return repair trips. We will come back and out the standard cycle springs up if you choose to call back and ask, but they will revert to a 2 year warranty. I hope this helps you understand our pricing better.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed. Technician arrived early and totally explained our repair. Would definitely recommend
Kathy Swinnigan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from Josh!
Tanja
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was kind, friendly, & very professional. We had a broken garage door spring, & he replaced both springs & the bearings. He gave me 3 different options, & the process was done so quickly! As I told him, I'm a recent widow, & my husband used to take care of these types of things. He made it all so easy. I also appreciated the email I received last night introducing me to my tech so I made sure I was letting the correct person into my home. I will always use Precision from now on. Thanks for such a great experience!
Julie Gabis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ian did a great job. The service was timely and he was very knowledgable and friendly
Mike Gleeson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision at 8:00 AM when our garage door spring broke. They came out and replaced it by noon the same day. I wasn't sure if it was covered under warranty or not because I couldn't find the original paper work. They had all the warranty details on their computer and replaced everything for free. They didn't even charge for the service call. Incredible customer service!
Jennifer Hampton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician John Hill did an excellent job. He explained the problems and consequences of my garage door. He resolved the problems quickly. I would recommend him and your service.
Dale Zuidema
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyle was fantastic. He was patient with our questions. He was thorough and professional.
Arthur Way
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne did a wonderful job repairing the spring on our garage door. He came out on a Sunday morning and had it fixed very quickly. We really appreciated his help!
Megan Wallace
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely and efficient. Knowledgeable friendly tech. Would definitely use again!!
Gordon Linderman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed from the initial phone call, quick scheduling and the technician's knowledge and courtesy!!
Wilmer Diggs
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage door repaired.
Willard Goodman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was on time , called before he arrived and completed repairs quickly and cleanly . Very satisfied with repairs .
Mike Grissom
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with our service, Kyle did an awesome job. Would definitely recommend.
Elizabeth Griffin
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because you were very timely in addressing my needs. David came out on time and worked professionally and expediently. I will call on Precision from now on.
Ron Logsdon
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh our technician was on time and courteous. He clearly explained the issue and what needed to be repaired with cost estimates. Great customer service and completed the job quickly and efficiently! Would highly recommend Precision and Josh to get the job done right!
Chris Klyczek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Levi came and knocked out a spring and cable repair. He was super professional and fast. We chatted about some toys I had in the garage, one of them being my mountain bike. He said he had to sell his to pay some bills and he was saving for another. Give these kids a raise!
Cody Mason
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John came out to service our current garage door. It had been screeching when opening the door. He noticed the spring had broke and the bearings needed service. I didn't realize the spring broke. He took care of everything and we decided to buy a new garage door. So John hooked us up with what we needed. Look forward to the new door to be installed. He was great and answered all my questions. Appreciate the effort to help us out.
Jerry Proctor
Service Provided:
Garage Door Repair
Product:
Garage Doors
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