Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1772 reviews, averaging 4.89 Stars:
Louisville, KY
Louisville, KY
Excellent service. Arrived sooner than expected and repairs were completed sooner than expected. Service technician, John, was very professional.
- Ella Allen
Louisville, KY
Did excellent work and answered question about possible upgrade.
- Mike Davis
Product:
Louisville, KY
Very happy ,you showed up when you said you would, You did what i wanted done and told me about other issues that may need attenstion in the future. Happy with the price. But most importantly MY GARAGE DOOR OPENS AGAIN Thanks so much RYAN
- Ryan Robinson
Louisville, KY
My technician was John Hill and he was knowledgeable, professional and most of all very nice! I had a new motor installed along with rubber rollers and lube job. He also checked out the whole set up which helped to put me at ease. He was very fast and proficient at what he did. Thank you!!
- Becky Ware
Louisville, KY
Every time I've used them they have been prompt, friendly, and did a good job!
- Mike Baughman
Louisville, KY
Great job! Service tech was excellent. Clear information and service.
- Anna Mckay
Louisville, KY
Service could not have been better. Very nice and knowledgeable technicians. My original problems occurred on a Saturday and Precision was the only door company open. That really saved my day.
- John Ernst
Louisville, KY
I called a company that had serviced my garage door before but they couldn’t come out until Wednesday of the next week. I saw Precision’s ad that said same day service in some circumstances and weekend service at no extra charge. This was on a Friday. I scheduled a service appointment for Saturday morning. The technician was very friendly and knowledgable. He diagnosed the problem and gave me a choice between a repair and a new opener with prices. There was no pressure. I selected the repair at this time.
- Denny Flannery
Louisville, KY
I used your service before and I was pleased. The technician that arrived at my home today was very knowledgeable in explaining all my issues regarding my garage door. He went over the whys and if not questions I throw at him. En is his name. En was very polite, a good listener and patient with me.
- Barbara Gates
Product:
Louisville, KY
Rick was our installer and was a perfectionist. Great job and explained how everything works. I am a repeat customer and highly recommend their service.
- Larry Fairless
Louisville, KY
Josh is a great tech. He knows what he is doing and takes pride in his work. Hard to find people like that now days.
- David Smith
Louisville, KY
What amazing service! We were given a 2-hour window for arrival & promised a call when they were about 30 mins away. Both were right on. Rick diagnosed the problem, gave us 3 options for the repairs and got to work quickly. He was very professional and polite and left the work area totally clean. We highly recommend Rick @ Precision Door Service!
- James Stich
Louisville, KY
On time....common sense explanation...gave options for repair. Have used them before and will definitely use them again.
- Melanie. Fadel
Louisville, KY
While I appreciated the initial "chat" person as well the person who called me to verify the appointment, the service guy lost you our business. He insulted my intelligence by speaking as i if I knew nothing about the process, was a "salesman" more than a repair guy, and spent quite a bit of time rambling on about many things not associated with garage door repairs. Very unimpressive
- GregA
Thank you for taking the time to provide this information. We rely heavily on our customers for feedback and while this news is disturbing, it is very much appreciated. We truly apologize for your experience and will handle this appropriately.
Louisville, KY
Jeremy Hurt serviced my garage door shortly after I made the call. He inspected my garage door and advised me on how to properly maintain it. I will ask for Jeremy for any future service calls.
- Paul Werle
Louisville, KY
I was very pleased with every facet of my service call with Zach who I found to be very courteous and knowledgeable about all facets of garage doors and related issues. I wanted to know if there was anything that could be done to improve the exterior appearance of my current garage door realizing that it would not be a good investment of money. I quickly confirmed that I needed to replace my garage door, and Zach was kind enough to prepare a proposal for my review even though he understood that my timing to install a new garage door would be at some point in the coming year. Zach provided me a very informative experience leaving me very impressed with Precision Overhead Door Service.
- JoAn McClendon
Louisville, KY
David was very knowledgeable and very happy with service! Great job!
- Patsy Cook
Louisville, KY
Called to get an estimate on getting a motor installed on a brand new garage door. I was told there would be a service fee but wasnt told I would be charged $65 to get an estimate. After the technician was here about 10 minutes, to write an estimate, he asked my wife for $65. I feel like the estimate could have been completed over the phone with an additional three questions. Not sure if we will be using this company or not, but feel like we were taken advantage of.
- Derek Caye
Product:
Louisville, KY
Your technician Zach,arrived a little before the appointed arrival time, which was great. He immediately started checking to see what needed to be done. He then explained about repairs and the cost. After talking with me and my son we agreed to complete the repairs. He worked non-stop even making a trip to the shop to get a needed part. He was courteous & pleasant. The door runs like new! Thank you Zach.
- Judy Wallace
Louisville, KY
Your technician was very informative, but couldn’t fix my problem. Wrong make—no original parts. I appreciated his business manner. Zack, I believe was his name. #5
- Marilyn Sandy
Louisville, KY
I was pleased with the work
- Prafula Sheth
Louisville, KY
Fantastic service today. Prompt response and knowledgeable. Thank you. I will be sure to recommend your company to others! ????
- Doris Benson
Louisville, KY
Great Service
- Teresa Glaspie
Louisville, KY
John our Precision Rep was very professional and helpful. He was very informative on the options we had to fix our problem and provided very detailed solutions. I highly recommend them and I would give them 5 across the board
- Kevin Brown
Louisville, KY
I called Precision when my garage door came off the tracks. They had someone at my door within a few hours. He was able to fix the door and explain what happened as well as make recommendations of what we could do to take the strain off the door. The builder put the wrong rollers and had a single spring on a double door. Within an hour and a half the tech, Josh, was able to put two new springs and the correct rollers on the door and had it working. Reasonable price and quick fix all with a 7 year warranty. If I ever have an issue in the future Precision will be the first call I make.
- Carl Goepper
Product:
Louisville, KY
I want to extend a thank you to this great company for prompt service! I called around 11am and had the door fixed by 2pm!,????
- John Greenwell
Louisville, KY
I appreciate the professional response to my problem with my garage door. The advise from your repairman was very helpful. I well definitely caoll you if I have another problem.
- Harvey Pope
Louisville, KY
Excellent service. Travis Nafziger called with a heads up that he was in route, handled my issue while thoroughly explaining each step. Showed me how to do maintenance in between service calls, and was an all around customer service all star!
- Avani and Chris Goodloe
Louisville, KY
My sister and brother-in-law had a great experience with Precision and recommended to my father when he had an issue and he was really happy. So when I had my 1st garage door repair I called them and they were great to work with. This is my second experience with them (different home/doors). They were out on same day, super professional, fixed my problem (today) and offered me a wide variety of alternatives and cost based options for long term needs (27 year old door and opener needs major TLC). Technician (Travis) was courteous, professional and social distance respectful. Today was cable repair and new remotes. Near future I’ll use Precision for full replacement. I’m a very happy customer.
- Rick Chapman
Product:
Our Technician was very responsible on wearing his mask and social distancing explained everything very well and did a very good job he also called ahead and was on time.The best part was same-day service.
- Garry & veronica Bruce