4.9 1 2 3 4 5 2,018 Reviews

From Louisville, KY Homeowners

Garage Door Repair in Louisville, KY - Page 21

Precision Garage Door

Same-day garage door repair in Louisville, KY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Louisville, KY FREE Service Call With Garage Door Repair over $100

Serving Louisville, KY

Proudly serving the Louisville, KY community with same day service.

Service truck

Local Garage Door Repair in Louisville, KY

Precision Garage Door of Kentuckiana provides same-day garage door repair in Louisville, KY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Louisville, KY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Louisville and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Louisville, KY

Serving Louisville, KY

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Louisville is reviewed very positively overall, with customers repeatedly praising fast response times, knowledgeable technicians, professional and courteous service, and clear communication throughout repairs and installations. Many reviewers describe easy scheduling, same-day or next-day service, thorough explanations of the work, and dependable results that leave garage doors operating smoothly and quietly. Value is also a recurring strength for customers who felt the work was reasonable, fairly priced, or worth the cost, and many note that they would use Precision again or recommend the company to others.

What Customers in Your Area Mention Most

Responsiveness (256) Customers frequently praise how quickly Precision responds, often highlighting same-day or next-day appointments, prompt callbacks, and technicians arriving when promised. Professionalism (229) Reviewers consistently describe the team as professional, courteous, polite, and respectful from the first call through completion of the job. Expertise (206) Customers often say the technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (184) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and often in a short visit. Communication (176) Reviewers appreciate clear explanations, advance arrival updates, detailed estimates, and help understanding repair options and maintenance needs. Friendliness (168) Customers repeatedly mention friendly, pleasant, personable staff who make the service experience easy and comfortable. Reliability (128) Many customers say Precision consistently does solid work, shows up as scheduled, and earns repeat business over many years. Workmanship (122) Customers frequently praise the quality of the repair or installation, saying doors, openers, springs, rollers, and related parts were fixed correctly and left working better or quieter than before. Value (98) Reviewers often note fair, reasonable, or affordable pricing, and many say the work delivered good value for the cost.

Recent Reviews from Louisville, KY

Mary Edwardsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 11/02/2022

Thank you so very much for sending Alex to fix my garage door. It was out of alignment and in desperate need of lubrication. Cunningham wouldn’t come out and fix it again given its age and the fact that it was a commercial door in a residential property. Alex fixed it within an hour. The cost was so reasonable, I could have jumped for joy. I am now a faithful customer!

Service: Garage Door Repair

Ted Powers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/28/2022

We had used your service in the past. It was several years ago

Service: Broken Garage Door Spring Repair

Katie S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/28/2022

I called about an issue with my door not being able to raise up with the emergency pool. It would not lock in place with the pool cord being polled. I had the technician come out and it was simply just an issue with a full cord not being in the right position. It took him five seconds to show me this issue and said that it was on the setting used mainly for service calls.. I had the door installed two years ago and the installer showed me how to pull the emergency pole but never showed me that it could lock into two different positions. I’m very frustrated that it took $75 for this issue to be resolved in five seconds. I explain my situation to the rep on the phone. I feel like this could be something easily resolved with a simple question to ask over the phone rather than having to pay $75 and taking time out of my workday for a service call to happen.

Dakota W

Garage Door Professionals: Dakota W

Service: Garage Door Opener Repair

Kevin Holden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/25/2022

GREAT JOB! VERY QUICK RESPONSE!

Service: Garage Door Repair

Monica Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/23/2022

Jason the technician was very polite and hard working. He installed new rollers and The rollers were gigantic, 7 inches and plastic which really lowered the noise level. The original ones were much shorter so took a bit of time getting use to the look of the bulkiness of stems sticking out a bit further. But I am please that the garage door shuts less noise.

Jason W

Garage Door Professionals: Jason W

Service: Garage Door Repair

Dean Sechrest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/21/2022

Thanks guys and gals. All of you were lovely and Technician (Thomas) was outstanding.

Service: Garage Door Repair

Product: Springs

Ruby Bandy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/19/2022

Friendly, helpful technician. Finished the job quickly, I am very satisfied!

Service: Broken Garage Door Spring Repair

Robert Forman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/18/2022

Great customer service and friendly support staff. Great work as well.

Service: Garage Door Repair

Don Ellington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/13/2022

Thomas did a great job. He was polite and knew what he was doing. He probably is the best technician to ever come to my house.

Service: Garage Door Repair

Product: Cables

Benjamin Neat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/11/2022

Chris was knowledgeable, quick and pleasant. He fixed the problem and explained what had gone wrong I would recommend your services. Sandy Neat

Service: Garage Door Repair

Randall Morrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/10/2022

Amazing showed up on time very professional highly recommend will definitely do business with this company again

Service: Garage Door Repair

Product: Rollers

Mike Kosztowny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/09/2022

Alex was fast, Courteous, and very professional! Would call again anytime my garage has issues.

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Zinninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 10/03/2022

The history of the business stands for its self. I knew I would get a professional job

Dakota W

Garage Door Professionals: Dakota W

Service: Garage Door Opener Install

Product: Opener

Patricia Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 09/24/2022

Yes thank you for the young man who did the work was very Professional very friendly and I would definitely like to have him back to do any service thank you very much Patricia Smith

Jason W

Garage Door Professionals: Jason W

Service: Garage Door Opener Repair

Jeff Christopher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 09/19/2022

Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.

John H

Garage Door Professionals: John H

Service: Broken Garage Door Spring Repair

Product: Springs

Donald Strabel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 09/12/2022

Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them

Response from Rick May Business Owner

Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.

John H

Garage Door Professionals: John H

Service: Garage Door Repair

Kathie Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 09/02/2022

I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!

Dakota W

Garage Door Professionals: Dakota W

Service: Garage Door Opener Install

Colleen Wise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/31/2022

Tech was very friendly, and had it fixed in no time!

Service: Garage Door Repair

Alex Sarino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/28/2022

A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Thanh Nguyen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/20/2022

C?m & Shawn did good Job & funny boy

Service: Garage Door Repair

Phillip Todd Amin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/20/2022

Friendly and courteous service with a job well done.

Service: Garage Door Repair

David Vensel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/18/2022

They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.

Eric M

Garage Door Professionals: Eric M

Service: Install Garage Doors

Product: Garage Doors

Larry Sheehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/18/2022

Saw on tv. Thomas was very professional and cordial.

Service: Broken Garage Door Spring Repair

Product: Springs

Edward Shrewsbury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/16/2022

I contacted Precision because that's who installed our garage door so I had no reason to contact another company. I received a call from Shawn within an hour or so saying he would be here in about an hour. He arrived at the expected time, I explained the problem we were having; he proceeded to diagnose the problem and suggested we may want to have general maintenance in addition to resolving the problem we were having. Shawn was very polite and knowledgeable and I have no problem giving him a 5 star rating.

Service: Garage Door Opener Repair

Doug Glass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/15/2022

Thomas explained everything and fixed it promptly

Service: Broken Garage Door Spring Repair

Product: Springs

Nora Eaves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/13/2022

Jason was very polite and professional. I would recommend to anyone. Got me fixed in no time. Thank you

Jason W

Garage Door Professionals: Jason W

Service: Broken Garage Door Spring Repair

Product: Springs

Erica Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/12/2022

Jason was awesome! He came right out and got me all squared away! He was friendly and knowledgeable. His prompt efficient service was much appreciated, and a wonderful kickoff to my weekend. Thank you Jason!

Jason W

Garage Door Professionals: Jason W

Service: Garage Door Repair

Linda Ayre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/10/2022

I have seen your advertisement on tv. I liked same day service when you call. There was really no wait for the person to come. He fixed my problem very quickly and gave me information about problems to look for. My problem was a simple problem, changing battery in my door opener. He did not push me to do unnecessary work. It was a very pleasant experience. I will definitely call them again if there is a problem. Linda

John H

Garage Door Professionals: John H

Service: Garage Door Opener Repair

Dwight Cosby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/05/2022

Cris came out to service my garage door and I found him to be highly competent and professional in the services that rendered. He assessed the problem, consulted with me prior to making any repairs and he completed the repair in a professional timely manner. In addition, Cris has excellent customer skills. In the future, I will highly recommend Precision to anyone needing a garage door installation or repairs

Jason W

Garage Door Professionals: Jason W

Service: Garage Door Repair

Edward Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, KY 08/04/2022

This was my second time with you for service, first time new springs. Service man did a very nice job. This time I needed a gear replacement on the moter, the service man came out with wrong part, made a call said he would go get right one, and be back, never saw or heard for him again. Carrie the manager sent out John and his helper they took care of the problem. They were very nice, told me all I needed to know about the system. If a problem comes up again I will for sure call again. Nice people and nice company to do business with.

Service: Garage Door Opener Install

Product: Opener

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Louisville Area (502) 509-4150
Southern Indiana Area (812) 952-9240
Elizabethtown Area (502) 365-5166
Precision Garage Door
Office: (502) 438-9834
4213 Produce Rd
Louisville, KY 40218
Precision Garage Door of Jeffersonville
Office: (812) 902-1511
2780 Jefferson Centre Way
Suite 101

Jeffersonville, IN 47130
Precision Garage Door Service of Elizabethtown
Office: (270) 216-9661
4569 N. Dixie Hwy
Suite 118

Elizabethtown, KY 42701