Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1665 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
En was professional and completed my job in an excellent manner. He answered all my questions and I feel very satisfy with the work done. I really appreciate the professionalism of Precision.
- Cathy Kayrouz
Product:
Louisville, KY
Your tech's professionalism and service was outstanding.
- Jerry Stallworth
Louisville, KY
Tech was super. Excellent job!
- Bob Jackson
Louisville, KY
Another job well done by John. John listen to me. I had a hard time speaking since I had a minor Stroke. He understood everything I was saying, if he didn't he politely ask me to repeat it. I've had precision out 3 times. The first time was to put the new door up, second time was 9 years later was to replaced a broken spring, and today was a automatic height adjuster that works with a backup battery. Precision is a great Company that I would recommend strongly.
- Gary Hobbs
Louisville, KY
Jeremy was great. Had all the information quickly and got the quote together within a few minutes. However, when I called to place a deposit, the corporate office couldn't help me. First time I have ever had a company refuse to take my money.... Said someone would have to call me back. I own a business and would NEVER let this happen.
- Dustin Goodman
Louisville, KY
Travis was wonderful! He arrived before the quoted time and was very knowledgeable.
- Debbie Coleman
Product:
Louisville, KY
This was my first experience using Precision and I highly recommend them to anyone needing repairs or new work. Travis was very knowledgeable and through. He replaced my springs, cables and rollers along with a detailed inspection of all the other working components. Very happy customer...Thank you Travis, Excellent Work!!
- Steve Stewart
Product:
Louisville, KY
David Riedinger was our technician and Zach(Trainee) arrived at the designated time both were professional and courteous. David diagnosed the issue and made the adjustments David was very knowledgeable.
- Cartie Arvin
Louisville, KY
Our technician Travis was very kind and helpful in fixing our garage door. He was also very mindful and respectful of all COVID-19 recommendations and guidelines. Something we really appreciated.
- Jason Smith
Louisville, KY
Our door wouldn’t go down - it was sensors out of line The guys were professional friendly and courteous Rating of 5 stars
- Mike Fergurson
Louisville, KY
Very professional service from David. He came in and quickly assessed the issue and performed a quick inspection of the garage door. He was very knowledgable and was training a new helper on his first day. Both gentlemen worked on the issue and had everything working well on the garage door within an hour. Very satisfied with the service and the knowledge of these two individuals. I definitely will call again if the garage door requires any further maintenance. Thank you for the great service.
- Bob Akridge
Product:
Louisville, KY
This is the second time we have used you to fix a garage door problem, and once again we are very satisfied with the technician and your response. We called Saturday morning of a HOLIDAY weekend and was scheduled for later that day (no extra charge). Technician John called ahead to let us know when he was on his way. What should have been a quick normal replacement of a broken cable was complicated by the age of my garage door and it’s very rusted out bolts. John stayed determined to get the job done, and done right, no matter the time. Before he left, he even took the time to provide estimates for both new doors and for the replacement of the existing hardware parts. Thank you John!
- Jan R
Louisville, KY
I have used your services before for a new high rise opener/keypad and for broken springs. I was very impressed by the professionalism of both your company and your technicians. All three experiences have been seamless.
- John and regina Brenner
Product:
Louisville, KY
Josh is a truly a professional technician, he knows exactly what he is doing. Why? Simple, I observed him perform a functional safety check on every component part of the garage door system before and after he repaired it. Thank you Precision Garage Door Service!
- Dan and Cynthia McGuire
Product:
Louisville, KY
Josh was very knowledgeable, friendly and helpful! Thank you!
- Crystal Korff
Louisville, KY
I found your company online.... when I couldn’t get in touch with my previous overhead door company. Google showed almost 5 stars and i called. Holly answered the phone and was so very professional... got my appointment set up with a follow up email to confirm the appointment. It was so great seeing the names and pictures of the service techs on your staff. Travis arrived on time... was very knowledgeable. Suggested a repair I hadn’t thought of! He was fantastic and thorough! I am so glad i found your company! No complaints! Thanks you!
- Tina Clemons
Product:
Louisville, KY
I was impressed with the entire experience. From the phone call to schedule (friendly and helpful person) to the actual repair that fixed the problem. The repair man, John, came the same day I called. He was friendly, personable, and kind. He informed me about the issue to where I really understood it, provided options, and let me choose what worked best. I would recommend Precision.
- Terri Kendall
Louisville, KY
Saturday morning my wife went out to her car to go to work only to find that one of the springs on the garage door was broken, I was able to call Precision Door and within 2 hrs they had someone there to fix it. David Riedinger was great, he was courteous, he explained every thing that he was going to do, and also went above and beyond just replacing the springs. when he got here he also noticed that the Garage opener track was bent even thought he didn't have to fix it he took the time to straighten and fix it so it now works perfect, he also took the time to oil all the hinges and rollers, again he went above and beyond just fixing the springs. I will definitely use Precision Garage Door again and I will be telling my family and friends to call you if they have garage door needs.
- Bruce Scott
Louisville, KY
Travis N did a great job. I have always got my garage door service’s done by Precision because I believe they fix the problem within hours. Thanks.
- Alphius Rajinish
Product:
Louisville, KY
The lady that answered the phone was very nice. I was amazed to hear that I could get same day service. The tech was very nice and knowledgeable. He checked the door, told me what was was wrong and gave me the price to fix it. I agreed and within a little bit the door was working great.
- Joanne Lyles
Louisville, KY
Precision has done good work for me in the past but disappointed on a recent door purchase/installation. After 3 call backs because the door was approximately 2 inches uneven, they told me it must be the house. I called Raynor and they had it within 1/2 inch after a small adjustment to the drum.
- Adam Jackson
Product:
Louisville, KY
I give 4 stars to the response of the sales person. I give 10 stars to the installer Kevin who called before arrival and was early. Wore a mask, clean installation and showed me system and i paid by CC. I would gladly recommend your company to friend or relatives. I know you have to advertise but you can now remove me from the popups that are constantly being sent. Only first and last initial of my name can be used.
- Gus Ansback
Louisville, KY
I must admit, this was the first time ever having to deal with garage door issues. Having no clue what was the matter, Kyle came in and explained everything. Showed me what was going on and what I can do for some preventative maintenance. Called ahead and let me know he was on his way. 100% would recommend and will only use you all in the future! Thanks again Kyle!
- Kenny Schindler
Louisville, KY
David did a great job! He was very knowledgeable and professional. He explained everything to me and gave me options and worked very quickly. I would recommend Precision and would use them again.
- Karen Smith
Louisville, KY
Excellent service, which is why I came back to Precision for my garage door needs. Technician was very, very knowledgeable about the craft and performed the job with great efficiency and time. Would/have referred this company again
- Timothy Moss
Product:
Louisville, KY
Timely service. They were able to get me in the morning that I called. Door works wonderfully. Service tech Josh W did a great job. Issues: Door opener seemed to be a bit pricey. And tech did not hand around to help me program door opener in my truck.
- Latonya Griffith
Product:
Louisville, KY
Kevin installed two new garage doors, two new garage door openers, and assorted keypads. He was prompt, friendly and hardworking. My wife and I are glad we picked your company and would recommend them to anyone looking for service.
- Greg Ahlers
Product:
Louisville, KY
The technician was not able to fix the problem that I was having with programming the home link button on my Toyota. Then to matters worse he over heated the start capacitor my opener and didn't even offer to try and replace the capacitor.. The garage door won't open now. Now I am stuck with ordering the capacitor and repairing the unit myself.
- John Schwartz
Mr Schwartz, Thanks for taking my call and allowing me to explain the reason John was not familiar with that unit was because it was pre UL325 compliance.
Louisville, KY
We always use this company. Excellent techs and service.
- Jane Meagher
Five stars enough. Travis did an outstanding job of educating us on our garage door operation, changing our remote openers and upgrading our system. Can't recommend Precision enough. Had our cables replaced, replaced steel rollers with nylon rollers and Travis realigned our garage door and got everything tuned up. Fantastic service!
- Bill Higgins