Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1772 reviews, averaging 4.89 Stars:
Louisville, KY
Louisville, KY
Shawn was very professional, courteous, and informative. He provided all the information I needed to make the decision.
- Mahesh Gupta
Louisville, KY
Very pleased with the technician. 5 stars
- Robert Guenthner
Louisville, KY
Thank you Skip for coming out and fixing our broken garage door promptly and efficiently. The prices were a bit high, but he has zero control over it. I’m so very thankful that he decided to show up to work we’re many decode it’s easy to stay home and collect a paycheck. Skip is a keepers please give him a raise! We needed knew rollers on our door that was replaced in 2016. He also added two reinforced struts. It was going to be $700! My goodness! He was able to bring it down a bit. When you need it, you need it. He was on time and called ahead of time. I would highly recommend him personally.
- Kate Morris
Louisville, KY
Excellent service.
- Hector Penaloza
Product:
Louisville, KY
We really appreciate the prompt and friendly service to our garage door. We'd had a lightning strike this week to a tree in our yard and the garage motor mechanism was affected. David, our technician, was able to install a new system for us and we are very grateful for his professional assistance.
- James Mathews
Product:
Louisville, KY
Keypad was not working. Technical very nice and knowledgeable. I would definitely call for my future needs.
- Marcia Wilson
Product:
Louisville, KY
Service was great as always very quick with repair and very satisfied, thanks again !
- Mark Molnar
Louisville, KY
My backup battery started beeping on 7/5/21 so, per my instruction packet, I called Service on 7/6/21, not aware that you were open on the July 4 National Holiday. John Hill came over and replaced the battery. I appreciate his service and demeanor. Although the backup battery was replaced, it is not in the list below.
- Paul Werle
Louisville, KY
Dwayne was very nice and price quoted is very fair and affordable.
- Carla Moran
Louisville, KY
thomas our technician was very thorough and very professional. he knew his job well and did it well.we will definitely use precision again.
- William Hill
Product:
Louisville, KY
Technician was efficient in changing the code on our garage door He arrived at the scheduled time was finished in no time
- Jim Sidebottom
Louisville, KY
John H arrived right on time; worked quickly and efficiently. Gave me the price before starting the repair and while pointing out items that could be an issue in the future, he did not pressure me to do more than i wanted. Price, while not cheap, was fair. I will definitely be a repeat customer in the future. Well pleased!
- Millard Ledford
Louisville, KY
The technician was a young man named Jason. He was very professional and knowledgeable. As a former business owner with service technicians, I know the value of having employees who represent the company well.
- Roy Messersmith
Louisville, KY
Precision was prompt and did a great job. David is professional and helpful. Will recommend them.
- Laura Ancona
Louisville, KY
Quick response and great service. Thank you
- Natoshia Goepfrich
Louisville, KY
Thank you for such a quick response and excellent service. The original installer was unable to service my garage door needs because of a 4 month back order issue, so I did an online system search and connected with Precision. My wait time was “next day” and service was “excellent”. I am so pleased that I am currently awaiting a return call from the service technician to schedule another service appointment for both garage doors. Thank you again for the excellent service that your company provides.
- Margaret Taylor
Louisville, KY
Excellent service
- Tina Clemons
Louisville, KY
They done work before
- Harold Minor
Louisville, KY
The serviceman and his repair work were fine. The cost, however, seemed outrageous. I was ok with the 65.00 service call and 65.00 1 hr labor charge but not pleased with additional 88.00 maintenance fee and unhappy with paying 250.00 for a 70.00 spring. Total bill was 468 which I feel is about 200.00 overpriced.
- Tony Prichard
Mr. Prichard Thank you for taking the time to share your experience. We take pride in our ability to offer service early on Sundays. We also try to offer a great experience to customers with certified technicians, in addition to being drug screened and background checked. Our parts and warranties are also among the best in the industry. We truly appreciate and value your feedback and would be happy to further discuss in person or over the phone. It seems we missed our mark here and would love to take this as a learning experience.
Louisville, KY
Fast courteous service. David was extremely nice and knowledgeable. Had needed parts on his truck. That is a rarity. Thanks to All at Percision for a job well done!
- John Shane
Product:
Louisville, KY
Jason came out to help me with my garage door and it was the 2nd time he had been to my house. Jason is a very good young man and i trust him as he does very fine work. Precision is a company that i trust and would give them a 5 stars rating. John S.
- John Shoptaw
Louisville, KY
Polite, detailed, and very good service. I’d recommend them.
- Steve Underwood
Louisville, KY
The tech was really knowledgeable about fixing the door. He explained the whole process and had my problem fixed in a matter of minutes. He did an awesome job that another contractor told me that it couldn't be fixed.
- Jamel Johnson
Louisville, KY
David was incredibly quick, thorough, and down to earth. Was very happy to answer questions and gave sound advice. Will definitely recommend to friends, and family.
- Michael Vandyke
Product:
Louisville, KY
Precision Garage Door fixed a broken spring on our garage door on a holiday in a time crunch. It was easy to schedule, and our technician (Dewayne) was great. He was easy going, efficient, and helpful. In the past, the garage door was serviced by another company, but we'll definitely use Precision again.
- Kelsey Haines
Product:
Louisville, KY
tech. did a great job!
- Ken Morin
Louisville, KY
I needed my door repaired and chose precision mostly because of their great feedback and 5 star ratings. The tech that worked on my door was Thomas, (a great name, just like mine)! Thomas is a rare commodity in today's world... a real gentleman and knows how to treat customers. Thomas started repairing my door and the wife and I thought we could settle in and watch a movie since it was a lot of work needing to be done. After less than a hour Thomas knocked on the door and said all done,WOW!! Fantastic workmanship I am a happy camper Thomas is the best and I will use this outfit again!
- Thomas Masden
Product:
Louisville, KY
My technician name was Thomas. And he told my husband and I about our garage door and how it needed to be repaired. Let me know everything he was doing. I was very pleased to have such a great person to take time to explain. Thanks
- Tera C.
Product:
Louisville, KY
Jason came out on Friday found out the problem and order a new door rail. He came back Saturday right on time. Did a great job and went over everthing that he did...
- Warren Rhodes
Needed Opener repair (mine was 30+ years old and I was pretty sure I was going with a new one even if the old one could be repaired). Called Wednesday afternoon and technician was here before noon on Thursday. Rick was courteous and polite and really didn't seem to mind answering my excessive questions. Rick got the job done pretty quickly and also checked out the garage door, adjusted the springs etc. Hopefully I won't have to worry about my garage door for a long time.
- Steve Booher