Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1889 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Amazing showed up on time very professional highly recommend will definitely do business with this company again
- Randall Morrison
Product:
Louisville, KY
Alex was fast, Courteous, and very professional! Would call again anytime my garage has issues.
- Mike Kosztowny
Louisville, KY
The history of the business stands for its self. I knew I would get a professional job
- Steve Zinninger
Louisville, KY
Yes thank you for the young man who did the work was very Professional very friendly and I would definitely like to have him back to do any service thank you very much Patricia Smith
- Patricia Smith
Louisville, KY
Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.
- Jeff Christopher
Louisville, KY
Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them
- Donald Strabel
Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.
Louisville, KY
I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!
- Kathie Chandler
Louisville, KY
Tech was very friendly, and had it fixed in no time!
- Colleen Wise
Louisville, KY
A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!
- Alex Sarino
Product:
Louisville, KY
C?m & Shawn did good Job & funny boy
- Thanh Nguyen
Louisville, KY
Friendly and courteous service with a job well done.
- Phillip Todd Amin
Louisville, KY
They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.
- David Vensel
Louisville, KY
Saw on tv. Thomas was very professional and cordial.
- Larry Sheehan
Product:
Louisville, KY
I contacted Precision because that's who installed our garage door so I had no reason to contact another company. I received a call from Shawn within an hour or so saying he would be here in about an hour. He arrived at the expected time, I explained the problem we were having; he proceeded to diagnose the problem and suggested we may want to have general maintenance in addition to resolving the problem we were having. Shawn was very polite and knowledgeable and I have no problem giving him a 5 star rating.
- Edward Shrewsbury
Louisville, KY
Thomas explained everything and fixed it promptly
- Doug Glass
Product:
Louisville, KY
Jason was very polite and professional. I would recommend to anyone. Got me fixed in no time. Thank you
- Nora Eaves
Louisville, KY
Jason was awesome! He came right out and got me all squared away! He was friendly and knowledgeable. His prompt efficient service was much appreciated, and a wonderful kickoff to my weekend. Thank you Jason!
- Erica Moore
Louisville, KY
I have seen your advertisement on tv. I liked same day service when you call. There was really no wait for the person to come. He fixed my problem very quickly and gave me information about problems to look for. My problem was a simple problem, changing battery in my door opener. He did not push me to do unnecessary work. It was a very pleasant experience. I will definitely call them again if there is a problem. Linda
- Linda Ayre
Louisville, KY
Cris came out to service my garage door and I found him to be highly competent and professional in the services that rendered. He assessed the problem, consulted with me prior to making any repairs and he completed the repair in a professional timely manner. In addition, Cris has excellent customer skills. In the future, I will highly recommend Precision to anyone needing a garage door installation or repairs
- Dwight Cosby
Louisville, KY
This was my second time with you for service, first time new springs. Service man did a very nice job. This time I needed a gear replacement on the moter, the service man came out with wrong part, made a call said he would go get right one, and be back, never saw or heard for him again. Carrie the manager sent out John and his helper they took care of the problem. They were very nice, told me all I needed to know about the system. If a problem comes up again I will for sure call again. Nice people and nice company to do business with.
- Edward Long
Product:
Louisville, KY
Door not opening
- Marvin Mcgee
Louisville, KY
Quick service and helpful, polite tech. Very good to work with. Highly recommend
- Ken Johnson
Louisville, KY
Shawn was very polite and explained about the repair.
- Karen Dixon
Louisville, KY
Jason was very helpful!
- Kevin Shady
Louisville, KY
I had used your company before and was happy with the service. Today I was just as happy.
- Susan Stokes
Louisville, KY
I called them late evening the night before the visit. The person on the phone asked me what the issue was, I told them how our door was not functioning and told him the make and model of our motor. He stated he could send a repair tech out for $75 dollars. Okay great. Send out tech, he is in my garage for all of 2 mins to tell me those motors can not be repaired due to the age of the motor. I don't mind paying the fee if there had been a service performed. So I paid $75 for an estimate, their website says estimates are free. If this particular brand is not -repairable why send a tech and not just tell me that via the phone. Second issue they quoted me near 1000 for a specific motor. I have never delt with garages or what the prices typically are. So i decided to call around, understand all company's will be different prices but for the exact same motor and install they change nearly more than $500 compared to 4 other company's in the Louisville area.
- Amanda Gullian
Louisville, KY
Service was great. Can't believe that I didn't get a Senior Citizen Discount.
- LINDA DAWSON
Louisville, KY
I liked the way your web page looked so I called. From that call I received great customer service, tech came early, explained what he was doing and did it in less then 2 hrs. I'm very happy, John did some excellent customer service!
- Meta Hill
Louisville, KY
John the technician did a fabulous job on my door that had came off the guides this morning. He was very knowledgeable and proficient. Would definitely recommend Precision.
- Sue Simpson
Chris was knowledgeable, quick and pleasant. He fixed the problem and explained what had gone wrong I would recommend your services. Sandy Neat
- Benjamin Neat