Derek E
Average: 4.91 stars
Derek E's Bio:
Jeffersonville, IN
Service Provided:
Product:
Technician: Derek E
Louisville, KY
Derek was kind, explaining things couple time to my husband who is hard hearing..very professional , honest ...would very much use this company in the future ..very courteous .
- Janet Kline
Sellersburg, IN
My serviceman was very courteous and professional. He was very thorough and timely. I felt like he went above and beyond to fix my problem.
- dan grana
Louisville, KY
I’ve been a happy customer since 2018. I’m always satisfied with the quality and service they provide.
- Rita Ross
Prospect, KY
Our service tech, Derek, arrived on time. He was professional, yhorough and very efficient. I would not hesitate to use Precision again based on this positive experience.
- Terry Rigdon
Louisville, KY
It was really nice to talk to a real person, even on the weekend, when I called to get service. They were here the next day. Derek was fabulous! He was able to fix it in one visit. First rate. Hopefully I won't need them again, but I highly recommend this company.
- Mollie E
Middletown, KY
Derek E. was fantastic. He arrived on time. Completed the job under 60 minutes. Fixed the garage door and installed new keypad. He was informative, kind and easy to work with. Thank you for working on a Sunday.
- Suzanne Burton
Charlestown, IN
Derek was very knowledgeable and helpful on the ways to go to get where it's affordable.great job explaining it as its getting done ????
- Tim Wright
Louisville, KY
Service call was early but tech notified me about it. Price for service was high and when bill was paid by credit card, I was not notified of the 4% service charge for paying by credit card by the tech
- David Gray
Louisville, KY
Derek Eaton arrived promptly at 8:30 this morning. Derek was so courteous to me & my husband. We discussed the problem with the door and several options. We were very please with Derek and his knowledge and had adjustments made. When we need to call Precision in future we would like to request Derek. Derek represents Precision Overhead Door professionally.
- Laurel Scott
Louisville, KY
Tech was personable, knowledgeable & efficient. I was in Field Service as a photocopier Tech, then a field Network Analyst with xerox for all of my 40 yr. career. I know good field service when I see it and, a good Field Tech when I see one. Precision supplied fine service by a quality Tech. Recommended.
- Jim Turner
Louisville, KY
Very quick response time and the technician was wonderful. He explained everything and did a fantastic job.
- Mike Currie
Louisville, KY
Prompt, knowledgeable, responsive to concerns, courteous, & skilled - D. Eaton was an excellent workman & representative for his garage door company, Precision. Found them through the local Jeffersontown newsletter mag as we are new residents. Got $25 off! Great folks!
- Rebecca Pary
Louisville, KY
Arrived on time, completed the repair in less than one hour. Very knowledgeable and polite. Excellent advice and service.
- Charles Burress
Louisville, KY
The service was great and Derrick was very professional.
- Steven Curry
Louisville, KY
Derrick was very informative, polite, prompt and service conscientious.
- Mike Portillo
Jeffersonville, IN
Professional. Saved me some money.
- Demetryus Huffman
Louisville, KY
Excellent Gentleman that came…Derrick was awesome ????
- Diane & Ronald Sturgeon
Louisville, KY
You installed and now performed maintenance on quiet and insulated doors. Thank you
- James & Patricia Marshall
Louisville, KY
I called Precision to repair a garage door after another large local company charged me for an unneeded service and failed to correct the problem. Derek was able to come out in a few hours and did an exceptional job identifying the problem, making a recommendation and completing the work; including installing new springs. Derek first gave me an estimate, explained everything he thought was needed and Precision worked with me to get to a price I could afford. Precision is now my go-to for any future work I may need on garage doors.
- Chris King
Crestwood, KY
Great service: I appreciate Precision picking up the phone and being able to speak to someone. Hold time was less than one minute. Operator was courteous and routed a mechanic to me for the following morning. Derek arrived the next day and installed new rollers and a new motor within 90 minutes. Derek was professional and did an efficient job. I definitely recommend Derek and Precision
- Marcus
Louisville, KY
Great job. Another professional technician who explained what should be done to keep my garage doors working effectively. He efficiently completed the maintenance on both doors. I originally requested work to restore the remote operating of my main door. After inspecting both of my garage doors, he recommended making on both doors as well as reprogramming my remotes. I am very satisfied with Precision Door as I was when they replace the spring on my main door.
- Leroy Sachleben
Awesome!
- Richard