Dakota W
Average: 4.62 stars
Dakota W's Bio:
Louisville, KY
Palmyra, IN
When we purchased our home and had the garage added on, we chose Precision Door. The door was beautiful, but some time later we had the "windows" changed and made it even more beautiful. We have owned our home for 24 years and have had the same door for as many years. The young man who came to exchange two of our garage door openers inspected the door and motor first and informed us that: (1) the motor had lasted a lot longer than most motors and (2) would need to be replaced with the next 2 years. So we not only had a new motor installed but he also programed our 2 new garage door openers and the automatic opener in one of our cars. He was an excellent technician and really did us a favor by letting us know that the motor was really old and needed to be replaced.
- TERRY SEWARD
La Grange, KY
I called about my door not working about 10 a.m. and a service tech was promised between 2 and 6. Dakota called first and then arrived a little before 2. He fixed the problem quickly and was very pleasant. Thanks!
- Deborah Brown
Louisville, KY
I needed a small repair done to my garage door. None of the panels were dented or broken. Your repairman worked less than 20 minutes and I was charged $524.00 RIDICULOUS!!!! I will never use this company again and will not recommend them to anyone I know.
- Denise Lombardo
Louisville, KY
Dakota, the service tech was great. Very informative & Knew exactly how to fix my problem. I Recomend this Tech & F to anyone. 1st Class operation Ted Heitzman -Louisville, KY
- Ted Heitzman
Louisville, KY
Thank you Precision Garage Door and tech Dakota for prompt, professional service!
- Curtis S
New Albany, IN
Service was quick and professional however 500.00 dollars for two springs that should have been maybe 200.00 for both is more than just a bit high. Tack on the 65.00 charge for fuel,shop parts, and disposal on top of the 125.00 safety inspection. I don’t know, a 1000.00 dollar torsion spring replacement just seems to me to be quite high. Before any comments about choice, yes it was my decision to have it done, however although I have used Precision in the past I will not use them in the future. Also, if you can show me an invoice that shows you pay 195.00 per spring which allows the typical 30% markup to 250.00 I will apologize and remove this post.
- Rich Frazier
Louisville, KY
I have an old garage door on my garage and have had Precision door technicians come out to my house, three times. When they came out today it was because of a warranty issue, but Dakota was very professional and took care of the problem very quickly. Also, because the repair was within warranty there was NO charge to me today. I would highly recommend Precision Garage Door Service! Carl Hail Louisville Homeowner
- Carl Hail
Louisville, KY
The television commercials are what influenced me to call for service. Dakota was wonderful in explaining what the job consisted of and was a delight to work with. Thank you for freeing my car LOL. Janice Carroll
- Janice Carroll
Louisville, KY
Thank you, Precision Garage Door! Dakota was very helpful and knowledgeable about the products your company offered. Initially, I just wanted it to be repaired. My garage door is original to the house and is 27 years old. It was time for a new one. Dakota was very patient with me and answered all my questions so I felt comfortable about my purchase . I am looking forward to having my new garage door installed. Many thanks, Phyllis.
- Phillis Hawkins
Louisville, KY
Was shocked at the cost of door springs to replace my broken one. They were cheaper back in 2015 Dakota did a great job in replacing the springs along with end caps in a very timely manner. Also adjusted door speed which I think will help.
- Ken Beaven
Louisville, KY
The representative/ installer came to my home, checked out everything of my concern, was very knowledgeable, explained everything to me, gave me price prior to work start. I am very satisfied and he made sure the door springs worked to installation and my satisfaction. Installer arrived promptly, was very courteous and friendly. I would definitely recommend your company and contact you if I need other future services.
- Jan Kessinger
Louisville, KY
Dakota was super friendly and very knowledgeable. I was able to get an appointment the next day which was great.
- Brandi Bean
Louisville, KY
Actually I saw your advertisement minutes after my garage door opener went belly up. It was meant to be. Lol!
- Brad Hillerich
Louisville, KY
I had Precision replace the garage door about 4 years ago. The motor was not replaced at that time. Dakota came out, trouble shooting the motor and determined it had to be replaced. He replaced it, sold me additional remotes and even programmed my car. Dakota was 1 safety minded, 2 professional, 3 personable and 4 knowledgeable. I would use Precision again and absolutely would appreciate Dakota receiving the run to my home.
- Carla Frank
Product:
Technician: Dakota W
Louisville, KY
Your prices are ridiculous High. They were 3 times higher than competition for a door opener replacement
- Charles Elrod
Louisville, KY
work was great .. they responded quickly . BUT I feel I was overcharged , I could have replaced the door for what I was charged
- Deluxe Carpet Cleaning
Pewee Valley, KY
Prompt and courteous technician. I couldn’t believe I could get service so quickly on the Saturday before Christmas. Very efficient and helpful. Answered all my questions and had our door working in very short order. I will gladly recommend Precision to anyone in need of garage door services. Thank you.
- Marguerite Vance
Louisville, KY
Very fast and professional.
- Diana
Goshen, KY
We've been a Precision Door customer since 2010. In both homes, we had the old Lanier-style openers, and Precision was always on time, professional, and fairly priced for these openers (which seemed to need care every 6-10 months. Well. Finally, our most recent opener (17 years old) was becoming useless and we replaced it with a new belt driven Genie. Dakota took less time than I would have expected to complete the swap. He even broke down the box of parts and programmed the Home Guard buttons for both of our cars. The bill was much less than I would have expected. Can't recommend them highly enough.
- Fred Burr
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Technician: Dakota W
Charlestown, IN
Way too expensive for the job. But did not want to pay 115 dollars just for him to tell me i had a broken spring that I already knew. I will not get trapped the next time. And it won't be with Precision. Technician was fine.
- Terry Bowman
Louisville, KY
Dakota came out to give a quote on a new door.He was very helpful. He listened to all my worries and walked me through the process. Thank you Precision
- Tiffany Howard
La Grange, KY
Was satisfied with previous job they did for us. Satisfied with this job also
- Charles Steve Thompson
Hentryville, IN
Awesome experience with Precision, called at 10:30 at night was going to leave a message, someone answered and at 9:00 am they were at my house.
- Jeff Stamper
Sellersburg, IN
Dakota was very responsive and did an excellent job.
- David Mcclain
Jeffersonville, IN
He tried to fix things, but I had to have a new garage door opener. He also replaced the rollers, greased the chain. He programmed my car to the opener, and we had him add an outdoor keypad. Nice. We shouldn’t have to worry about the door for years.
- Teri Baskett
Louisville, KY
Dakota was absolutely a professional from the time he got out of his truck until he left! Answered all my questions and he knew what he was doing! Dakota and Jason are a truly asset to your company! Now my garage door does what it supposed to and not wake up the neighbors!
- Craig Hill
Louisville, KY
Always Excellent technicians. Always Excellent Service.
- Dan and Cynthia McGuire
La Grange, KY
Tech was ok…pricing is out of site…tech tried to convince us that everyone is about the same.. but as he was completing the work, we found out the job was over $200 overpriced… thank you very much for the adj… not sure we can ever trust your pricing again.
- Jerry Job
Louisville, KY
My service tech, Dakota, was very thorough and polite. The entire process took only about an hour and he even set up the remote in my car before he left. I highly recommend he and Precision.
- Rodney Thomason
Product:
Technician: Dakota W
Precision door had their technician Dakota install a garage door opener and new remotes last summer. I had some difficulty with the keypad in December, which Dakota addressed, remedy the situation and all was well. The keypad stopped working again, and Dakota returned and installed a new keypad again solving the problem. Dakota is a very professional, friendly and helpful young man and your service has been A-1.
- Joyce Teel