Read what people are saying
about Precision Garage Door in:
Southern Indiana Area, IN
Precision Garage Door of Louisvillehas received 417 reviews, averaging 4.87 Stars:
New Albany, IN
Jeffersonville, IN
Jason was our tech, he was very nice and friendly. He went right to work, checked out our problem, gave us our options, and when right to work. He did a great job and was done quickly!
- Jerry Collins
New Albany, IN
Simple fix…all is well. Thank you.
- Susan Adams
Jeffersonville, IN
Had a new garage door opener installed. Technician was great! The door goes up and down very quietly. Answered all my questions.
- Janet/carl Whitlatch
Product:
New Albany, IN
Dwayne was very professional and did an excellent job
- Carla Wilson
Product:
Floyds Knobs, IN
I have used Precision on several other occasions for the repair of our garage door opener. The technician usually calls and lets me know they are coming and upon arrival they take a close look at the unit and can usually take care of the problem. Today not so much, The technician did not call before he arrived and was just pure luck that I was home. I was showing him the problem and the first thing he asked was "How old is this thing?" I said 10 years or so and when he realized it was much older he went on into sales mode instead of repair mood. He went ahead and did the inspection on the door and when I came back out he had my sale options ready to discuss. I asked about repairing it, but he said it was beyond repair. If he hadn't told me that he was kinda new to this I would have just believed him and said ok lets replace it, but if he was not sure if it could be fixed then I put the brakes on the purchase and may contact another company for the repair. I'm not made I just want to make sure before I spend $700 to replace it instead of a $100 repair.
- Mike Lewis
Greenville, IN
John H was helpful and explained why I was currently experiencing problems
- Joyce Smith
New Albany, IN
Your representative, Jason Wallace, was very nice and professional.. Mr. Wallace installed the new motor for the garage door and then demonstrated how to open and close it from the controller on my garage wall and from the remote control inside my vehicle.. He explained the warranty and gave me a receipt.. It was a very pleasant experience working with Precision Door to fix my garage door..
- Dan Thomas
Sellersburg, IN
David with Precision Door was very professional, took the time to explain what needed to be done to fix our garage door, and offered me some other items that the door needed. He in no way pressured me into adding additional repairs, just advised me that they were going to be needed soon. he fixed the springs and I had him replace the rollers, and he was a total gentleman. Could not have asked for better service!!!
- Ann Esterle
Product:
Jeffersonville, IN
Our Service Tech was on time and very considerate while he was here to repair our garage door. He explained everything in detail as what was wrong and needed. I highly recommend your company for anyone that needs a garage door repair.
- Thomas Henry
Sellersburg, IN
John came out to diagnosis our problems and recommend the best solution to them. He was very prompt and knowledgeable. We appreciated his honesty and quickness in solving our problems. We look forward to the installation of the new doors and hardware.
- John Adams
Jeffersonville, IN
David was very professional and polite. Explained all my options. He is a great asset to your company. Very excited about my new garage doors! Five star rating!
- Wanda Cook
Product:
Hentryville, IN
Lowes in Clarksville In. Highly recommended you and I am so very pleased with the work that Jason , your tech did. Excellent job. He is the best. I'm so impressed. I will tell everyone about you all. You all gave me next day service. I loved that to. It's all worth the price. Thank you so much.
- Elizabeth Jenkins
Scottsville, IN
First of all, excellent customer service. I called in the morning and bam, she had me set up for an afternoon appt. John showed up within the time indicated and got to work. He did a great job and very quickly, too. Was very knowledgeable and helpful. I appreciate the great service! Thank you so much!
- Norma Ettling
Sellersburg, IN
I want to thank you and your technician very much. David was very helpful and very happy to not have to pay for the circuit board, since we are elderly and on fixed Income and by not having the Equipment very many years. David also suggested a surge protector and since he didn't have one on his truck, I went to hardware store after he left and purchased one. David is a very nice Employee for you TY
- Freddie Lovins
Lanesville, IN
Clear explanation of all services with an estimate before any work was begun. Quick and efficient!
- William Corley
Sellersburg, IN
Thomas did a wonderful job and got our garage door working like it should. Very pleasant experience. Will definitely call again in the future.
- Brenda Martin
Georgetown, IN
David was wonderful.very professional,very thorough.will use again.
- Mark Allgier
Floyds Knobs, IN
Quick service and job done well, just watch pricing. Cost twice what two other copies quoted after job complete. Should have waited instead of rushing with first available appointment. Our bad, won’t use them again
- Keith Hutton
Jeffersonville, IN
Had my Garage Door opener break on a Sunday afternoon.I called Precision & few hours later,Had a new Door opener installed no problem! Skip the Technician that came out was Professional & Very knowledgeable of my options on New Door openers.Thank You Skip & Precision door company!!
- James Beck
Product:
Memphis, IN
Precision completed a maintenance check on my garage door. The service tech was very nice and friendly. I was charged a $65 for the service charge and $88 for the maintenance. About 2 hours after the technician left, I was leaving my house and noticed a huge area of grease on my drive. I immediately contacted the 1-800 number and advised them. I was told the local office was not available and that someone would call me back shortly. After not hearing back from anyone, i called the local office 3 hours later and spoke to the manager, Rick, at the Clarksville location. Understandably, he questioned me as to whether the spot could have been left by another vehicle. I proceeded to tell him that I live alone, no one parks in my driveway, and the spot was not there the day before. He sent the technician back that evening with a driveway cleaner and pressure washer. Even though the spot was still there, I was asked to let it dry overnight. I did not hear from anyone the following day to check in with me. On the 3rd day, I sent Rick (the manager) a photo of my drive still showing the large spot. He has failed to respond in any way. I had my driveway and sidewalks professionally cleaned and sealed just last summer. The grease or transmission fluid that is present is about 20" in length and 5" wide so its a pretty big area. The fact that no one followed up with me or responded to my text message is very concerning. It is this reason that I will not use them in the future or recommend them to anyone.
- Carolyn Steward
Jeffersonville, IN
This was my 2nd time using your company, and again, I was completely impress with the knowledge and courtesy of your technician (Thomas). Also, called at lunch and you were able to schedule me for that evening. I won't hesitate to call if I ever need garage door service again. Thank you!
- Terry Dean
Jeffersonville, IN
Really helpful and professional, would call again if I need repairs.
- Dale Stum
Product:
Floyds Knobs, IN
Precision came to repair our door a couple of years ago. When I broke tgg he a door last night, you are the only company I would have called! I called this morning at 10:30 and Jason arrived by 11!! Jason came and installed our new and VERY quiet garage door opener! Thank you Jason!!!!
- Lynn Shanks
New Albany, IN
I racked my door by getting the edge of my garbage can stuck under it when closing it. Thomas was polite, masked, and thorough. He did try an upsell for our motor, but only because it's almost 30 years old and a newer one may have sensed the pressure and stopped trying to close and cause the racking. He was in and out in under an hour. Fixing the racking, performing some maintenance, and talking me into an upgrade on the rollers. I'm glad I opted for the extras as my door is smoother and quieter than it's been since we moved here 5 years ago. I hope I never need your services again, but I'll gladly recommend you to anyone else who may.
- Corey Capps
Charlestown, IN
I have used these fine folks since 2014 when I had a new door installed on my garage. I have had to call them a twice since then and they have always responded quickly. I highly recommend them.
- Philip Peak
New Albany, IN
I was very pleased with the service I was provided for my garage door ,The technician Jason that came to the service was very friendly prompt and efficient, the only thing I think is that the price was a little bit high, I have used your company many many times over the years and I Don’t call anyone else because of the good service and knowledgeable technicians, but I think the price was just a little bit on the high side but other than that it was perfect. Thank you very much
- Dean Fawbush
Elizabeth, IN
So happy about the service. The precision employee was very nice and new what was needed to make our garage door safe.
- Chris Clem
Scottsville, IN
Great Job! I called on a Sunday morning at 8am when garage spring broke and they had a technician about at 1030am that same morning. They will be my go to people from now on for routine maintenance and or any other service.
- Jason Rider
Product:
Sellersburg, IN
We had our garage door opener replaced by technician John Hill. He took the time to explain all my options, and was very helpful. He replaced my garage door opener and there was no mess, he removed all the parts that he replaced, and was very informative. He took the time to explain all the buttons and what each was used for. I will use Precision Door and recommend them to anyone needing garage repairs.
- Ann Esterle
Service Provided:
Product:
Technician: John H
You gave me prompt service on my garage door problem. Sean came out and was very professional and explained what was needed and when the parts would be ordered. I so appreciated his kindness.
- Barbara Sziklay