Garage Door Repair Reviews in Louisville (Page 22)

I have a bad feeling about this appointment - kind of like I was ripped off especially when tech insisted on me following his "recommendations" that I needed some nuts and bolts tightened for $185.00! When I said that I didn't need that I felt really pressured to agree - and he kept saying that was his recommendation and then he said well prefacing it with if I would let him finish when I interrupted to say I really didn't' need that -he said he would tighten the sensors for free instead of $50.00 when that was all I needed. so basically the job went from 165.00 to over 250.00- and the receipt says nothing about the sensors. I didn't need new sensors. I just needed them to be realigned... do the techs get commission? I'm not sure I would use this company again.

- Debbie

Previously service the doors

- George Jageman

The garage tech Kyle was on time, pleasant and honest to work with in his inspections and helped me understand what I needed to do to keep my garage in good working order. I would recommend Precision to anyone who needs their garage repaired. Thank you, Mr. Marshall.

- Bernard Marshall

Your technician was very knowledgeable and also very kind. You are very lucky to have someone of his empathy working for your company.

- Mrs. Walter Kapfhammer

My garage door broke on a Saturday night. I was able to schedule an appointment for the next day, yay! Eric arrived early for my scheduled appointment. He was courteous and professional. He answered all my questions, encouraged me to ask anything and explained everything he was going to do. He repaired my garage door quickly. I would definitely recommend Precision Garage Door and will use them again if the need arises. Very satisfied.

- R James

Thanks for a job week done. Fixed in 30 minutes. When you call for service you expect to get a good job, and I did so if I need help again you will get my business.

- Henry Cox

I chose Precision Service because I had seen their TV ads. My garage door was having trouble closing because raccoons had gotten into my garage and damaged the wiring. The consultant on the phone was friendly and helpful. She set up an appointment on the same day. The technician arrived right on time and was very knowledgeable. He fixed the wiring very quickly and tested the function of the opener to my satisfaction. My only complaint about the service was the cost- it was a lot more than I expected. He only worked on it for about 30 minutes and charged $251. But I guess that goes with the times.

- Thomas Hohman

Precision has good reviews and they could service my door the same day. Your tech Eric was excellent. Knew what he was doiing and replaced a broken sping in an hour.

- Michael Chandler

Jason was absolutely Amazing!! The service was lightening fast and Jason was super friendly and professional. He installed our new garage opener remote and even made sure to check the mechanics of our door for any service issues that I may not have been aware of! I highly recommend Precision for all your garage door needs!!

- Tenisha Griffin

We needed someone to come out on a Saturday! Our cars were stuck in the garage and Eric came out opened that garage door like he was Hercules!! He came out in the time frame he said and fixed our garage door in no time!! Eric is very professional and a very personable guy!! Thank you so much!!

- Terri S

Kyle was great he explained everything to me and did a great and thorough job

- Doug Tudor

Excellent & quick service from Tech Jason Wallace. Thank you for getting us back operational, will recommend Precision.

- Rodger Phelps

Great and courteous service

- Lindsay Sowell

Cam was efficient and so nice. He represented your company well.

- Patti Riegel

Kyle came found the problem and repaired it. Explained what he did . veery courteous

- Lawrence Taylor

We have used Precision Garage Doors for years and they have repaired and replaced parts as needed over the decades. I was offered several services more than the initial order that I found to be time-saving if I had it replaced now instead of a few years from now. Response time was good considering my remote stopped working and I had to leave open my garage at night. The technician was very knowledgeable and I had complete confidence in him. Springs an cables were examined for safety.

- Ellen wade

Tech was very professional, friendly and respectful. Work was done in timely manner and door operation is smooth.

- Mark Tompkins

I would like to thank Kyle and Precision Garage Door for excellent customer service and repair. One of the springs on our garage door broke and it was very easy to set up an appointment online for a quick repair. When the Kyle arrived for the repair, he performed a safety inspection on the door and provided us a clear and professional evaluation of our repairs. Repairs were completed quickly and the garage door is working like new. We will definitely call on Precision for future repairs and the eventual future replacement of our garage doors. Thanks!

- Samuel Kern

My garage door spring broke on a Friday night with my vehicle trapped inside. I called Precision Door and they said they could have a technician out the next morning. My technician arrived a little after 8:00, replaced both springs and performed other replacements as needed. Kyle was fantastic, a really personable, genuine nice guy. Very satisfied with the service.

- James Keeling

I’m have serious concerns with the knowledge and quality of work. I called Precision to do regular maintenance and install and program a remote keypad. Wasn’t able to program a new remote and 10 days later a spring snaps and Precision charges me over $1100. to fix it. I’ve never had an issue with this over head door until Precision messed with it. Not Happy.

- Philip Crowe

Very pleased with tim

- Royce Ward

The technician Jason Wallace was very professional and answered all my questions. I would recommend him for future work.

- Ann Wills

Kyle did a fantastic job servicing my garage door. Went above and beyond making sure I was happy. Prompt and courteous service!

- Stacy Pendleton

Our maintenance committee at ambassador East condominium saw your tv ad about having everything you need in your truck to fix broken Springs . we average new Springs about every two years so I called your office to have a representative come and look at our door. Jason Wallace was our tech and he did a great job of evaluating our needs and sending me quotes what it would take when we need your service. I asked him to put us in your system so when we call for service we will be set up and ready to go. You folks are very professional… thank you

- Ambassador East Condominiums

Quick,efficient service

- John Wachter

Third time using Precision great company. Appointment same day called. Cameron here early very professional, friendly. Explained what was needed and the cost and went to work and fixed. We need more young men like Cameron.

- Ted and Martha George

I hired Precision Garage Door to replace my door opener when mine broke and I was happy with the service and friendliness of the tech so I will definitely use this service in the future.

- LeeAnn Schwalm-Leonard

Kyle Fredrick was polite and professional. He explained what it would take to fix the problem and did what he said he would do. Garage door works perfectly now, great job. Thank you.

- Peter Kowalewski

Our garage door spring broke and Precision Door had a very courteous young man out in what at the most was maybe 1 1/2 hours tops. You can also follow the actual live progress that the service tech is making on the way to the customer. Jason was friendly, courteous and completed the repair quickly and fine tuned the spring tension. We are very pleased with the service provided by Precision Door Service repair.

- Jim Whitsitt

The technician was a super nice guy, but the prices are too high.

- Barry Burgess