Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2934 reviews, averaging 4.88 Stars:
Jeffersonville, IN
Jeffersontown, KY
Thoroughly enjoyed the technician! Extremely well mannered and because of him I will be a repeat customer of Precision. I was about to give up on Precision after 2 scheduled appts back to back and they were a no show. Gave them another chance and they sent best of the best to install a new spring on my door.....thank you!
- Diane Walker
Product:
Louisville, KY
Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.
- Jeff Christopher
La Grange, KY
Always does a good job. Timely
- James Thompson
Louisville, KY
Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them
- Donald Strabel
Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.
Finchville, KY
Technician (Thomas) was professional and very polite. He was obviously well trained and diagnosed our problem quickly. It was a pleasure doing business with Precision Door.
- David Johnson
Charlestown, IN
Rick came out and replaced the motor on our garage door. Very honest,professional and trustworthy.
- Rita Baker
Louisville, KY
I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!
- Kathie Chandler
Mount Washington, KY
Shawn was on time and friendly. Did a great job getting my door opening again. Would highly recommend!
- Steven Packer
Louisville, KY
Tech was very friendly, and had it fixed in no time!
- Colleen Wise
Louisville, KY
A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!
- Alex Sarino
Product:
Sellersburg, IN
Very professional and did a very good job Would definitely recommend
- Barbara Hill
Crestwood, KY
Garage door broke on Saturday evening and could not even open manually. Called customer service and technician came Sunday morning and repaired.
- Mitsu Nagaki
Louisville, KY
C?m & Shawn did good Job & funny boy
- Thanh Nguyen
Louisville, KY
Friendly and courteous service with a job well done.
- Phillip Todd Amin
Louisville, KY
They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.
- David Vensel
Louisville, KY
Saw on tv. Thomas was very professional and cordial.
- Larry Sheehan
Product:
Louisville, KY
I contacted Precision because that's who installed our garage door so I had no reason to contact another company. I received a call from Shawn within an hour or so saying he would be here in about an hour. He arrived at the expected time, I explained the problem we were having; he proceeded to diagnose the problem and suggested we may want to have general maintenance in addition to resolving the problem we were having. Shawn was very polite and knowledgeable and I have no problem giving him a 5 star rating.
- Edward Shrewsbury
Louisville, KY
Thomas explained everything and fixed it promptly
- Doug Glass
Product:
Louisville, KY
Jason was very polite and professional. I would recommend to anyone. Got me fixed in no time. Thank you
- Nora Eaves
Louisville, KY
Jason was awesome! He came right out and got me all squared away! He was friendly and knowledgeable. His prompt efficient service was much appreciated, and a wonderful kickoff to my weekend. Thank you Jason!
- Erica Moore
Corydon, IN
I called on the evening of August 10, a very nice person on phone set up appointment for next day, and a very nice and courteous employee showed up, did an excellent job and explained everything he was doing. Great job I would highly recommend
- Charles Weaver
Louisville, KY
I have seen your advertisement on tv. I liked same day service when you call. There was really no wait for the person to come. He fixed my problem very quickly and gave me information about problems to look for. My problem was a simple problem, changing battery in my door opener. He did not push me to do unnecessary work. It was a very pleasant experience. I will definitely call them again if there is a problem. Linda
- Linda Ayre
Shelbyville, KY
I appreciated the service given to help me find the perfect garage doors. The time of delivery was much quicker than I was ready for them and the installation was perfect. The doors are exactly what I wanted. Thank you
- Patti Riegel
New Albany, IN
Jason was such a polite young man. He explained my options to me and the cost of each. He did fast efficient work and was in and out in just a little over an hour.
- SALLY WELSH
Louisville, KY
Cris came out to service my garage door and I found him to be highly competent and professional in the services that rendered. He assessed the problem, consulted with me prior to making any repairs and he completed the repair in a professional timely manner. In addition, Cris has excellent customer skills. In the future, I will highly recommend Precision to anyone needing a garage door installation or repairs
- Dwight Cosby
Louisville, KY
This was my second time with you for service, first time new springs. Service man did a very nice job. This time I needed a gear replacement on the moter, the service man came out with wrong part, made a call said he would go get right one, and be back, never saw or heard for him again. Carrie the manager sent out John and his helper they took care of the problem. They were very nice, told me all I needed to know about the system. If a problem comes up again I will for sure call again. Nice people and nice company to do business with.
- Edward Long
Product:
Louisville, KY
Door not opening
- Marvin Mcgee
Taylorsville, KY
We called Precision to repair our garage door based on the favorable Online reviews, which I am happy to report were totally accurate. Our technician, Thomas, called when he was about 30 minutes out from our house, and he arrived on time. Thomas examined our door and all the mechanicals and quickly determined why the garage door opener was not working. There was also an issue with the spring, which was worn out since it had never been replaced. Thomas showed my husband and me two different quotes in writing, one with just repairing the door opener, and the other with repairing the door opener and also replacing the spring. We felt that both quotes were very reasonable and in-line with industry prices. Thomas was Very detail oriented and my husband was impressed with his knowledge and the care he was taking with our property. We will definitely call Precision again if the need arises, and we feel very comfortable with recommending Precision to our family and friends.
- Joni Cox
Louisville, KY
Quick service and helpful, polite tech. Very good to work with. Highly recommend
- Ken Johnson
A+ service. My tech Jason was professional, friendly, proficient. I highly recommend Precision for your garage door needs.
- Angela Clark