Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2837 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
The service tech that showed up was very friendly and knowledgeable. Once he inspected the current door situation, he knew what to do and got it repaired, he even installed an key pad I purchased awhile back. I know who to call if the door has a problem.
- Darrell Firestine
La Grange, KY
I called Precision to repair my door. After review, I discovered my spring snapped into two segments. Precision had installed my Sister's door, opener ext... I knew she was satisfied with her service so I knew that is the company to phone for service and I was correct. Rick arrived and in less than 2 hours I had a perfectly working garage door. Springs changed, rollers replaced, new bearings, cable drums replaced. The price was fair for service rendered. I would absolutely call Prescision again when needed and would recommend they to family and friends!
- Lisa Vance
Product:
Louisville, KY
Shawn called and arrived on schedule. He observed the door issue and submitted a bid for approval prior to the service.He was courteous and completed the spring replacement promptly, He inspected other issues and offered to email an additional bid for review. Job well done
- Ross Diehl
Brooks, KY
As we open the garage the spring broke I called the company that I normally use they said they were about a week and a half behind as I was talking to them I seen this commercial on TV about precision so I called the girl was nice and friendly answered my questions and said she could have a tech out the next day said it would be $65 service call if the tech fixed it they waived the $65 I said OK then I Ask her can I pay with credit card she said yes so the next day The service tech came out looked at the door gave me a price and I said OK the girls that I can pay with credit card he said yes but they charge a fee I said the girl didn’t say that yesterday so he did the work his name was Tommy very friendly seem like he knew what he was doing he got through tell me how much it was and we wrote a check he said you get an invoice on email with the price and I think him and he left when I seen the email later on I seen the $65 was there but it was too late he was already gone just as not happy because that not what I was told
- Tommy Atherton
Product:
Georgetown, IN
We called and within an hour someone was at our house working on the garage door. Shawn Hull was very professional and discussed all options with us before fixing our door.
- Mike McCrory
Product:
Louisville, KY
Excellent service, very professional, attentive to details, courteous and promptly in arrival. My neighbor recommended this business and I’m glad he did. If I’m having issues with my garage I know who to call. Highly recommend!
- Karen Staton
Louisville, KY
Garage door still not fixed. It has been a week and no one called. Had to call your company and they told me someone will call me back. Still no call. Garage not secure. Not happy
- Gary Reynolds
Louisville, KY
Excellent service! Technicians were very knowledgeable. I thought the price of the spring replacement and etc. was too high ($882.57), especially for a senior citizen.
- GARY TANNER
Shelbyville, KY
I was very pleased with the service, technician was vey informed on what needed to be repaired he explained everything to me and finished in appropriate time. I was referred buy a neighbor and will gladly recommend to others as well as use you again if needed.
- Vicky Tungate
Product:
Louisville, KY
I had Precision repair my garage door before. It still has more repairs to be done before I can use it.
- Lily Edghill
Product:
Coxs Creek, KY
Response and communication was easy, if you don't mind being ripped off! DO NOT CALL these people; for a simple, single garage door spring repair job ($300-$400), they provided 2 quotes, one was $988 and the other was $1,100. If you are in the Bardstown/Cox's Creek area, go with Bardstown Overhead Door; they charged $350 and gave me none of the run around BS.
- Nicki Sweazy
Sellersburg, IN
Precision was recommended to me by my church friends Fritz and Kathy McCauley. I was very pleased with the man who came. (He gave me his name and I have already forgotten it.) He was professional, friendly, and efficient. Thank you, BJ Brandt, 1007 Caiman Ct, Sellersburg, IN. 502-297-2512.
- Betty Brandt
Louisville, KY
Have used Precision previously and will certainly continue to use this company. An actual person answers the phone and schedules an appointment. The receptionist was personable, intelligent, and efficient- I was scheduled for the following day. The technician, Cam, was timely knowledgeable and very effective. For garage door needs I will definitely be using Precision. Thanks Precision. Jean Moore
- Jean Moore
Louisville, KY
Came out the day I contacted them. They will charge you $65 to come out and give you a quote. The price for garage door opener and installation was double than other businesses. Not very happy with the pricing and then being charged for absolutely nothing.
- Kristi Frazier
Jeffersonville, IN
The technician quoted me $786 to replace 2 springs and to lubricate my garage door. I paid the $65 service charge and sent the technician on his way. Called another service provider who agreed to do the same work for half the price.
- Terry E
Louisville, KY
Technician came and changed gears and sprocket and have my door working like new again
- Charles Stinson
Louisville, KY
You guys are great, quick and professional. Thank you for being a great company to work with.
- Ronda Jarvis
Louisville, KY
Outstanding work. Outstanding technician. Did not receive a receipt for payment though......should have I??
- James Klein
Bardstown, KY
I can only say GREAT things about your technician, Cam. He was very courteous and knowledgeable. I received a courteous call before his arrival, and he was right on time. I enjoyed meeting him and talking with him before he started to work. He done his inspection, gave me an acceptable estimate and went right to work. If I need any work sone in the future I'd like him to do the job. Thank you, Ed Vanover
- Edward Vanover
Louisville, KY
Outstanding service!! Travis was polite, courteous and diagnosed the problem immediately!! I couldn’t be happier. GREAT JOB!! I’ll recommend Precision and Travis to everyone! Thank you, thank you!! ????
- Lynda Patterson
Louisville, KY
The technician did a great job. Only complaint I have is I had to purchase a new remote in order to sync with the new control. The cost was $90 and the price at lowes is $40. I asked the technician why I couldn’t purchase one from you since he was here for $40. He said he doesn’t set prices. Since he was here I had him install the new remote. The technician said he didn’t know how to wire the old remote to my other garage door. I fell I should get a credit for $50. I know that won’t happen but at least I relayed my comments.
- Noel Assad
Floyds Knobs, IN
Thank you for great and expedient service putting in my new garage door motor and rollers for the doors.
- Christa Toby
Simpsonville, KY
Travis showed up on time after his courtesy call saying he was coming. He thoroughly explained his plan to replace the springs and the price. He worked efficiently the whole time. He finished when he said he would and then tested "everything". We now have a very quiet garage door.
- Greg Benner
Product:
Crestwood, KY
Great service. The technician who came to my house (I think he said his name was Cam (maybe short for Cameron?)) was friendly, knowledgeable, did the work quickly without trying to sell me on more services than I asked for or needed (just a little preventative maintenance), and he answered all my questions. Thanks Cam!
- Dennis Jones
Mount Washington, KY
Referral from daughter who was very pleased with work on her garage door. Team was on time with my repairs. Courteous young men. Job well done. Thank You.
- Dorthy Lewis
Memphis, IN
Travis was all professional, quick and explained everything in replacement parts for gargage door.
- Linda Gramlin
Product:
Prospect, KY
Repairman came when expected and did a professional job of installing a broken spring. I've used Precision before and they have always been very good including the office staff that fields the calls. Thanks!
- Glen Torstrick
Pewee Valley, KY
A highly-qualified worker from. your co. came today and repaired my overhead garage door. Very respectful and polite.
- Marsha Chadwick
Louisville, KY
They did great work and made good time. I was very pleased with the polite, professional service. Five out of five stars
- Phyllis Wilson
Rick came by my house to give me an estimate on a new garage door. Very professional and nice man. He explained everything to me and went over what I should be looking for along with everything that would be done during the installation. very easy to talk to and I really enjoyed our conversation. Thank you for sending Rick!!!!
- Chuck Byrd