Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3218 reviews, averaging 4.88 Stars:
Prospect, KY
Product:
Jeffersonville, IN
Colin was easy to work with. He answered all my questions and was very patient explaining everything to me. I am very satisfied with Precision Doors
- Pat Bruner
Product:
Shelbyville, KY
Unfortunately, despite my providing her with a very comprehensive explanation of what I needed, and specifically asking whether this work could be done, turns out the appointment setter was unaware that Precision doesn't repair Wayne Dalton garage door torsion springs. This is why I can't give more than 3 stars. However, after Collin arrived, we discussed options and elected to replace the entire torsion spring assembly. The work was well done, he was prompt in arriving, the time taken to complete the task was minimal, and he was very courteous.
- Rick Fontaine
I apologize for the misunderstanding with our office in booking your repair appointment. Although we do work on all makes and manufacturers of doors and openers, sometimes we do have to convert the builder grade systems to a standard torsion. In your case it was a Wayne Dalton torque master system with an internal spring mechanism which are notorious for a short life cycle. To my knowledge most door companies wont replace these but rather do the torsion conversion because of the longevity issues. Thank you so much for your business, and again I apologize for the misunderstanding but I'm glad in the end we were able to get your door fixed right with a high cycle torsion system that will last for years to come. -Steve Van Dam
Product:
Louisville, KY
Very pleased with the service received. Ryan is an excellent technician and should get a promotion.
- Scott Caudill
Louisville, KY
Collin did a fine job. If I need service again I would surely want him to do it. He was very neat, friendly and a good worker. Thank you very much for sending him.
- James Bosler
Louisville, KY
The repairman, Tommy Gatlin, was very courteous. I was given the appointment time of 1:00 - 3:00. He called first to let me know he was on the way and showed up between the allotted times. Luckily the problem with my opener was easily fixed with a minor adjustment. If in the future I need any garage door repairs, I will certainly use Precision.
- Kathy West
Louisville, KY
Ryan was on time and very knowledgeable. Explained my repair options and executed the repair very well. Thoroughly tested the repair and I was very pleased with the service call and even the price.
- Bob Sutherland
Louisville, KY
Thank you for the prompt repair of our garage door. Tommy was an excellent technician, very polite, articulate, and very skilled in the workings of the garage door. We appreciate his pleasant demeanor, and ultimate repair of our overhead garage door.
- William Nunery
Louisville, KY
Thank you for the prompt repair of our garage door. Tommy was an excellent technician, very polite, articulate, and very skilled in the workings of the garage door. We appreciate his pleasant demeanor, and ultimate repair of our overhead garage door.
- William Nunery
La Grange, KY
We had an unfortunate door breakdown on the coldest night of the year. Precision sent Brent out to us the next day, he was clear about the options, what would give us the best service and finished the repair in the time frame promised. The price waqs reasonable and the service was exceptional. Thank you.
- Margaret & William Muller
Product:
Prospect, KY
Our technician Colin, was very personable, knowledgable, and very proficient. He did the job in a very short period of time and did it right. We would definitely recommend Precision Door Service if asked.
- Richard Wood
Product:
Louisville, KY
Your service was outstanding. Not only were you prompt on your expected time of arrival, your technician, Brent Halbur, was extremely friendly with excellent communication skills. He explained the details of repair clearly and worked efficiently. I could not have asked for better service.
- Jim Williams
Louisville, KY
I called Precision over another company because I had a service coupon, the spring broke and we could not use the door. What I found when I called was a polite and helpful receptionist who helped me easily schedule an appointment. When the technician came to the house (on time) I was pleased with the professionalism, options and follow-through on the work. Brent was courteous, knowledgeable and efficient. I will definitely use Precision again and recommend them to others.
- Jenny Taylor
Product:
Jeffersonville, IN
Called you all on Saturday and Ryan was here Sunday! That in and of itself is impressive but I can't say enough about Ryan, the service tech that came out here...he was professional, pleasant and efficient! I would absolutely refer Precision to our friends and neighbors! THANK YOU!
- Trisha Lozier
Product:
Jeffersonville, IN
Called you all on Saturday and Ryan was here Sunday! That in and of itself is impressive but I can't say enough about Ryan, the service tech that came out here...he was professional, pleasant and efficient! I would absolutely refer Precision to our friends and neighbors! THANK YOU!
- Trisha Lozier
Product:
Louisville, KY
An absolute pleasure working with Precision from the yellow pages, web site, customer service, the follow up emails and the repair work. Everyone was courteous, friendly and professional. Tommy did an excellent job explaining the work that was needed and my options. I called on a Friday night and you were out the next morning at 8am. My old repair company said they could make it out in 4 days! Precision is a great example of how a company should operate. I shall gladly recommend you to others!
- Paul Kubitskey
Louisville, KY
Excellent service. Our old door finally died, When I called, a service rep. was sent out the next day. They came within a week to install. All of the employees I met were very nice and professional. A well run business I would say.
- Christopher Wyland
Product:
Louisville, KY
Great Service. Techs came out on a cold Friday and had installed in a matter of hours. It looks great and functions flawlessly. I couldn
- Brandon Paul
Product:
Louisville, KY
The technicians were extremely professional, competent and friendly.
- Mooser Randy
Louisville, KY
Collin was efficient and professional. Good job
- Kevin Maguire
Louisville, KY
awesome customer service, would highly recommend!
- Katie Burkholder
Product:
Louisville, KY
Brent did an excellent job repairing the broken spring on the garage door. He explained what he needed to do to take care of the issue. After he repaired the broken spring and the door opener, he made sure everything worked properly and cleaned up the area. I would definitely recommend Precision to anyone and will use their service again if I need to.
- John Robertaccio
Louisville, KY
it was a pleasure having someone explain to me what exactly was wrong and what could have caused it. Tommy was very polite and informative and I am very happy with my decision to use Precesion. They have gained a customer for any garage door problem I have and I will tell others about their service, thank you.
- Micheal Keeling
Coxs Creek, KY
Precisions add in the yellow pages was an eye catcher. Everything from the person answering my initial call to Tommy's professionalism was a pleasant experience
- Andy Spolski
Prospect, KY
Highly professional. Liked the idea of photo listing, knowing who would be knocking on my door.
- Michael Cleary
Product:
Louisville, KY
Your guy was great! Professional, courteous, and a great representative for your organization. I hope my employees represent my company half as well when they are with our customers.
- Daniel Click
Product:
Fisherville, KY
Technician was fast friendly and honest. Glad to finally have a repair man give me options for repairs. He went through all the choices and options for repair and replacement with and explained in detail. Spoke to me like a human, good service fair prices and informative. Money well spent. Would recommend this company and technician to anyone who needs work done.
- jesse main
Bardstown, KY
Tommy was on time. He explained what was wrong and my options. Door is up and running great. Thanks
- Kelly Isaacs
Mount Eden, KY
I had a new insulated steel door installed and am pleased with it. The technician Steve and his helper did a professional job, they both were friendly and knew what they were doing.I used Precision Door Service in Fl and was satisfied so I contacted Precision for my new door in Ky.
- Ken Ott
Product:
Shepherdsville, KY
Very hard worker. Installed new garage door opener in less than hour and a half. Any future service work needed will be by your company. Tell Brent he done an excellent job. Thanks.
- Clarence Deason
Product:
Brent was here within the time we were given. He was very knowledgeable and professional! Thank you for your services.
- Nikki and Todd Patterson