Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3041 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
I started my research on the installers in Louisville with the best reputation and came up with Precision. Shortly after entering our information on their web site, a representative from Precision called and set up a preliminary appointment. At the appointed time, a Precision technician, Jeff Gott arrived and quickly assessed our situation. (We wanted to replace two, old and noisy chain-drive openers.) He recommended and discussed the PDS800 as our best option, to which I agreed. He was able to give me a quote on the spot and even could have done the installation right then (but we were't quite ready). Jeff himself returned three days later. He was quick (it took about 2.5 hours for the whole job), efficient and cleaned up after himself. When he was finished he walked me through the use of the openers, helped me program the wireless key pad on the outside of the door, and even programmed the Home Connection in my automobile. Very professional. So far we are delighted with our very quiet new garage door openers!
- Doug Rich
Product:
La Grange, KY
John came out to service our current garage door. It had been screeching when opening the door. He noticed the spring had broke and the bearings needed service. I didn't realize the spring broke. He took care of everything and we decided to buy a new garage door. So John hooked us up with what we needed. Look forward to the new door to be installed. He was great and answered all my questions. Appreciate the effort to help us out.
- Jerry Proctor
Product:
Floyds Knobs, IN
joe and levi arrived on time ,and were polite and business like ,and did a very through and prompt job many thanks , denzel keller
- Denzel Keller
Product:
Louisville, KY
Installers Joe Kerstiens and Levi Wolf did an excellent job. Both were knowledgeable, professional and very polite.
- Hal Fantini
Louisville, KY
Jon the technician did a wonderful and thorough job.
- Maureen Shugars
Louisville, KY
Jeff repaired our door. Excellent job, the same day I called Precision. Professional and efficient repair. Thanks.
- Bruce Thomas
Product:
La Grange, KY
Our technician was Josh and he was friendly, efficient and extremely helpful. He was also so kind and patient in helping me deal with a very annoying home warranty company. When I called they were so friendly and got me in the same day! Not going to go anywhere else for my garage needs.
- Tara Brown
Product:
Prospect, KY
Joe Kristian Installed our garage door and he did a very good job.
- Monika Thapa
Product:
Louisville, KY
Amazing service. Even though they were busy, they squeezed me in because my garage door was stuck open. The people on the phone were fast and courteous. Josh, my tech, was also very kind, professional and speedy. And the price was very reasonable. Thanks. You'll be my go-to from now on!
- Jacque Saltsman
Louisville, KY
They were very helpful and explained what was going on with the equipment. They were easy to talk to and answered all our questions. Took there time in making sure we were comfortable with the process.
- Ron Smith
Product:
Louisville, KY
From my call that was answered on the first ring, to the excellent service by John Reitnauer, I was very pleased from beginning to end! Thank you!
- Sherry Tuggle
Jeffersonville, IN
They got here on time and got the job done quickly. Very polite and professal. I would recommed them anytime.
- Lonnie Oyler
Louisville, KY
My garage door broke early friday morning(with car inside), I had Dr. appt., was able to get help from neighbor. I called, the receptionist was professional and friendly and was able to tell me that I would receive service between 3-5 pm. Jeff Goff called when he was coming my way(approx. 3:30),he was very friendly,polite, and professional. I am thankful for Precision Service.
- Sharon Schuppert
Product:
Louisville, KY
Excellent service!
- Mike and margaret Suttles
Louisville, KY
Great work! Excellent attitude, very professional. You guys are the best. A+++++++++++
- James Stewart
Crestwood, KY
Initial service met expectations. Poor follow up service. Go elsewhere for better customer service.
- Karl Grugel
Louisville, KY
I give 5 stars. I've used Precision since they installed it. I've had 3 very nice gentlemen, John, Josh and Jeff(he was here today). They have been professional, prompt, and got the job done. If I have more problems I would call Precision. I accidentally hit unsubscribe to emails when I was filling this, but if like to get emails. THANK YOU
- Judy Yates
Product:
Louisville, KY
Super quick response and and excellent repair. VERY professional!
- Rachel Seifert
Jeffersonville, IN
He was nice and gave us a good deal on the price.
- Clifton Kraft
Product:
Louisville, KY
Very pleased with both the product and the service; all at very competitive price. Stephen was very knowledgeable and personable. Answered my questions and got the job done quickly.
- Todd Graybill
Product:
Shelbyville, KY
Outstanding and prompt service. Thank you
- Shannon Reed
Product:
Shepherdsville, KY
Very pleased with Jeff and the complete job experience. He arrived on time, assessed the repair needed, explained it to me, and gave me two options to consider, then performed the work. He was very polite, thorough, and knowledgeable. Very satisfied customer and would recommend Precision for anyone needing garage door repair.
- Thomas Kelly
Louisville, KY
Looked online thought it would be a good thing
- Steve Shaw
Bardstown, KY
Steven was the name of the service man sent by Precision Door to service our account. He was very courteous and knew exactly what to do to correct our problem in a short period of time. After performing the service he cleaned everything up to restore just like new. I was amazed with him and the short time of the response. Thank you.
- Byron Hayden
Louisville, KY
This was a quick fix for my garage door, and the technician was very kind and easy to work with. He showed me how to better operate the opener.
- Chip Crush
Louisville, KY
Garage door openers. Rating of 5. Very professional. Answered all questions. Described all types provided and recommended one best for us.
- Sarah Rutter
Scottsville, IN
Customer Service and scheduling was excellent. Joe my Technician was on time, courteous and new his stuff. Top notch experience!
- Rob Spencer
Sellersburg, IN
Prompt, courteous, professional, perfect repair!
- Juel Tompkins
Louisville, KY
Our garage door would only go up about a quarter of the way it should when we tried to use it yesterday. We have been in the house for fourteen months and this is the first garage we have ever owned. We had no idea what the problem was so we called Precision. I called at 2:30 PM on a Friday and they were able to offer me a repairman between 4 and 6. I was thrilled to hear that. Josh Wright was our technician. He called about ten minutes before his arrival and was very kind and professional from the moment he called. When he arrived, he was able to point out the issues and diagnose our problem immediately. One of the springs was broken and the part that turns the cable and chain had broken as a result. Josh offered me two proposals one being less expensive than the other. However, he advised me that the second spring would probably not last much longer and advised it would be less expensive to replace them both while he was here than to have to call him back. We also decided to replace the old cables, bolts, rollers and bearings, all of which were old. Josh offered us a package deal that came with a ten year warranty on all the parts and a one year warranty on the labor. The deal was too good to pass up. Josh has everything he needed on his truck and went to work. He did not mind me watching and learning and I enjoyed our conversation very much. He was professional, efficient and cleaned up everything once he finished. He also taught me what parts and mechanisms needed to be lubricated twice a year. Since I’ve never owned a garage, he provided me with much needed training. The door opens and closes very quietly now. The difference is amazing. I would definitely use Precision again, and I would request Josh Wright as my technician!
- Perry Puckett
Product:
Very professional, great work
- Eric Hawkins