Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2989 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Rineyville, KY
Definitely a 5-star experience. Jeff was very professional and very sympathetic with everything I’m going through. He is coming back to replace my door next week, at my request. Otherwise, he probably would’ve fixed it today. I am pleased with the service thus far. I called last night, and Jeff came today. Thank you for being a great company.
- Carlotta Hunter
Product:
Louisville, KY
Prompt excellent service in one day. I would recommend this company without reservation.
- Marty Brooks
Louisville, KY
Joe Kerstiens was the service person that worked on our garage door. He was very pleasant and professional. He inspected the door operation and replaced both springs. I am happy to have had the pleasure to meet Joe and very satisfied with the work performed. I have used Precision twice and have been very happy with both outcomes.
- John Cowgill
Product:
Corydon, IN
Great to work with. Very knowledgeable. Recommend him to anyone.
- Amanda Hochstetler
Louisville, KY
Company came out very quickly and did an exceptional job. I would definitely recommend them to anyone looking for a garage door repair. Joe and van did a great job.
- Amber Cannon
Product:
Louisville, KY
Great Service,as usual!!!
- Joanne Pechauer
Louisville, KY
Outstanding customer service. John, our service tech, was very good. Offered options and was very friendly and knowledgeable. Ended up ordering new door and opener. weekend appointment was a plus.
- Jack Savage
Product:
Louisville, KY
Courteous staff, quick response, open 24/7, actually made appointment with human assistance and not robo device. Steven Fey was kind young man that notified me as he was arriving and explained the problem and how to resolve. Good customer service is a rarity these days. Will definitely recommend to others.
- Pam Keating
Product:
Louisville, KY
Excellent Service!! My technician came on Wednesday, told me what was wrong w my door, scheduled job for the next day; arrived on time, completed the job and explained about the problem! I would highly recommend this technician!
- Shirley Foster
Shepherdsville, KY
Your guy fixed a partial install. He did a great job and was very courteous!
- Cathy Cardwell
Corydon, IN
Technician Travis Mays showed up in just 3 hrs after I called on a Saturday morning. He was friendly, knowledgeable and professional. I will recommend Travis and your company to anyone I know with garage door problems. Thanks again.
- Eric Lahue
Product:
I had 2 Oakwood 200 10’x9’ doors installed. Although I had to way way too long for the delivery and install, I was pleased with the installer, and the job was well done. I haven’t quite conquered the wi fi option, the door(s) look nice, and operate as they should.
- Bill Wimberg
Product:
Crestwood, KY
Excellent and prompt service.
- K Blum
Product:
Elizabethtown, KY
Travis gave excellent customer service!I 5 star rating.
- Edward Mitchell
Product:
Louisville, KY
John was great!! Very professional, explained the problem, changes that needed to be made and the cost options. Fixed it within a couple of hours. Works and sounds so much better!!!
- Michelle Pollard
Louisville, KY
Thanks for your good service in replacing my openers and fixing the push button opener outside! Today when I came in and closed the door, I noticed that the light inside the opener's "operating box" remains on, and I cannot get it off -- no button seems to do it. I am afraid that bulb will go soon. Can someone please tell me how to turn it off? Many thanks. Martha Boltz
- Martha Boltz
Product:
Bardstown, KY
From start to finish, this company delivers excellent service in every way. From the first meeting with the technician, John Reitnauer, to the installer, Craig Noe, it has been a very pleasurable experience. Communication was maintained throughout the entire process. Everyone was always on time when expected, and the installer went to great lengths to satisfy us. I have nothing but good things to say about the entire experience. We are very pleased, and would highly recommend this company. Good job!
- Robert Burkett
Product:
Louisville, KY
Technician was prompt and professional. He gave an estimated cost for repairs before proceeding. Was knowledgeable of products and required repairs. Would definitely recommend company to others needing garage door opener repairs/replacement. A 5 star rating.
- Warren Biss
Product:
Louisville, KY
After initial repair of the opener it again would not work the first time I tried it. The technician on the second visit said the opener needed to be replaced. I asked for a rebate on the failed first visit but was denied. On appeal I was given a reprieve on labor only by the supervisor. I believe a rebate of the entire charge for the first visit which did not solve the problem would be fair, thus the bad rating.
- Douglas Abrams
Product:
Sellersburg, IN
I appreciated Steven’s prompt arrival and his courteous and professional service.
- Pam Smith
Louisville, KY
On time and excellent in everyway
- Phil Abell
Product:
Louisville, KY
The technician arrived right on time and gave me a call when he was about 15 minutes away which was so nice. He explained the problem, fixed it quickly and gave me advice about maintenance of my garage door. Very helpful and polite.
- Kathy Nugent
Louisville, KY
Tech did great and worked around my junk in the garage.
- Josh Thompson
Product:
Taylorsville, KY
What a great experience. Our garage door broke at 11:30 this morning and Precision was at our house at 1:30 this afternoon. Josh Wright the technician was super friendly, informative on what needed to be done, and didn't mind if I watched him do some of the work. Will definitely call Precision in the future if I have any problems with my garage door. Precision is lucky to have a nice young man like Josh on their team. Thanks for the quick service and fair price.
- Carl
Product:
Louisville, KY
Travis was great! he did an awesome job! He repaired my door and replaced my 35 year old opener in a very speedy turn around. My door has never worked better. Thank you for all your help!
- Charles & victoria Bryan
Product:
Louisville, KY
We were truly impressed from the time I spoke with the office staff to when the technician left our house after completing the job. We needed 2 new panels and a new motor ASAP! Another company that was supposed to install these items kept giving us the run around on time frame to get it done but Precision came to look at the job one day and were able to get it installed and fixed by the next afternoon! The Technician, Joseph, was also very professional, knowledgeable, and extremely polite and courteous! Would hands-down recommend this company for any garage door needs! Thank you, Precision, for bringing back great customer service!
- Tracy Arena
Product:
Prospect, KY
The team at Precision is very professional and service oriented. We are 100% pleased with all on the Precision staff that we had contact with. The selection and quality of the garage doors is excellent and priced competitively. The installation process was excellent to include both the quality of the installation and the minimal time needed to complete the installation.
- Tony Odowd
Product:
Louisville, KY
Joe was great. He analyzed the problem and solved it quickly. Thank you for your prompt and kind service David Grant
- David Grant
Product:
Fisherville, KY
Your repair man "Jeff" was very nice and did a great job. Door works like a new one. I would recommend Precision to anyone. Thanks again for the quick service and great job.
- Ray Bowles
Product:
5 Stars to Precision! Easy to communicate with and very accommodating. Installation on day promised with a specialty order even in cold January temperatures and snow. Employee worked diligently to be certain installation was complete and professional with great attention to detail. Thank you!!!
- Pete Petersen