Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2838 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Charged me but left with job incomplete. Company makes sure it is impossible to contact the tech directly. They charge $75 for a service call, but don't deduct that amount from services performed. The tech was literally at my house for 30 minutes if that. Sold me 2 tensioning cables. I was told today that they did a $150 maintenance package in 10 minutes, installed the 2 cables that were over $100, in addition to the $75 fee that I guess you pay just for the privilege of hiring them. I had to fix the door alignment after they left. I think they used my ladder. This was a ripoff at the most basic level for money versus services rendered. Would not recommend or ever use again.
- Shayne Berrier
Louisville, KY
You installed and now performed maintenance on quiet and insulated doors. Thank you
- James & Patricia Marshall
Jeffersonville, IN
Technician, very polite and professional,
- James Lawrence
Louisville, KY
Quick response. Timely and friendly service. Able to resolve problem in no time. Will definitely use again!
- Sarah Rutter
Louisville, KY
I called Precision to repair a garage door after another large local company charged me for an unneeded service and failed to correct the problem. Derek was able to come out in a few hours and did an exceptional job identifying the problem, making a recommendation and completing the work; including installing new springs. Derek first gave me an estimate, explained everything he thought was needed and Precision worked with me to get to a price I could afford. Precision is now my go-to for any future work I may need on garage doors.
- Chris King
Jeffersonville, IN
I needed a broken spring replaced asap! Alex arrived promptly and was very professional. He told me everything he was doing and was careful and meticulous in his work. Great service and fast response. Thanks! (I wasn’t happy to have to pay a service charge for using credit card.)
- John Shaive
Louisville, KY
I choose Precision Door for several reasons: They work weekends with no extra charge. They have a very positive reputation from the people I had talked to The representative seemed knowledgeable, he arrived on time and had the parts to fix the problem. If/when we have another problem I would definitely call Precision Door
- Danny Jackson
Louisville, KY
Thomas is very professional. He was able to explain and demonstrate the problem and solution. Was able to schedule around our needs. I would recommend him highly.
- Richard Hassert
Jeffersonville, IN
Very happy with the prompt fix.
- Andrew Kindle
Louisville, KY
The appointment was set very soon after initial contact. Your company was the result of a Google search. The broken springs were diagnoses immediately. The amount was given immediately. The technician was professional and confident. He was done in a rapid amount of time. He replaced the springs and made the needed adjustments with out any difficulty. Thank you for your service
- Tom Clark
Middletown, KY
called in the morning and a tech was here and fixed door in no time.I will use this company for all my garage door repairs. Thanks for a professional and very polite tech. Hersch Whoolery
- Herschel Whoolery
Shepherdsville, KY
Very professional, fast and reliable.
- Robert Roby
Crestwood, KY
Great service: I appreciate Precision picking up the phone and being able to speak to someone. Hold time was less than one minute. Operator was courteous and routed a mechanic to me for the following morning. Derek arrived the next day and installed new rollers and a new motor within 90 minutes. Derek was professional and did an efficient job. I definitely recommend Derek and Precision
- Marcus
Louisville, KY
They were prompt, courteous and knowledgeable. Response time was less than 48 hours from time I contacted company to finished service. Will definitely use them for any needed services to my garage door.
- Beverly
Louisville, KY
Great job. Another professional technician who explained what should be done to keep my garage doors working effectively. He efficiently completed the maintenance on both doors. I originally requested work to restore the remote operating of my main door. After inspecting both of my garage doors, he recommended making on both doors as well as reprogramming my remotes. I am very satisfied with Precision Door as I was when they replace the spring on my main door.
- Leroy Sachleben
Louisville, KY
The installer was very knowledgeable. Was helpful to go over the details of the new installation. Thomas, Nice personable, very helpful. He did a great job.
- William Suffill
Product:
Louisville, KY
Very quick, professional and competent service. The repairman that responded was on time and extremely helpful. He was enjoyable to interact with and informative, even advised me of possible future problems and available solutions.
- Keith Millener
Louisville, KY
Were quick to get there and the technician did a great job in explaining what was needed and installing. Would definitely recommend them
- Chris Colombo
Charlestown, IN
Very pleased with the expertise displayed. Technician was very professional and friendly. Highly recommended.
- Gary Reisinger
Louisville, KY
Alex was on time, friendly and professional. would use Precision again for our garage door needs.
- Zach & Justine Rossman
Louisville, KY
Referred by a friend. Good price. Good service. Showed up on time and cleaned up afterwards. Jeremy a great guy.
- Russell Bittle
Product:
Louisville, KY
Yes, you meet my expectations. You solved my problems. Your man, he is courteous and professional, so helpful man. Your company is the place every one can truthfully. Mai Tran
- Tuyen Nguyen
Hollyvilla, KY
Great quick service
- Tony Minyard
Shepherdsville, KY
Outstanding same day service. My Tech was not only a very professional young man but also seemed to be a wonderful human being. He renewed my faith in the hopes for young people I would highly recommend this company.
- Randy Dickson
Shelbyville, KY
I had used you 2 or 3 times in the past!
- Carol Gross
Product:
Technician: Dakota W
Louisville, KY
We have used Precision Door before years ago and found them to be honest and professional. Needed their services again and happy to say they are still the same! Alex was extremely professional, articulate and understanding of my garage door issue. He explained well as he investigated the problem. 5 stars indeed!
- Gretchen Cutrer
Louisville, KY
Thomas was very polite, professional and fixed our problems perfectly. I would highly recommend Precision and can't say enough good things about their service tech!
- Brian Helm
Product:
Louisville, KY
Appreciated same day, on-time service. Service provider (Alex) was friendly, courteous, and professional. He provided good information about maintaining my garage door and it’s performance.
- Sandra Mlinarcik
New Albany, IN
My son recommended Precision since my past service did not service on Sat. or Sun. I called Saturday about 11 and set the appointment for between 12 and 2, Alex called and was right on time. He was very professional, very efficient and showed me what was wrong and options for repair. He finished the repair in a very timely manner. Very nice young man and I will definitely be using them again.
- M Rose
Excellent Gentleman that came…Derrick was awesome ????
- Diane & Ronald Sturgeon