Derek E
Average: 4.94 stars
Derek E's Bio:
Floyds Knobs, IN
Bardstown, KY
on time,explain and show what he did.easy for even i understand.will call back in the summer for more simple adjustment to be made.thanks.
- David Johnson
Louisville, KY
Derek did a fantastic job. He was extremely responsive. Kept me informed of everything he was doing and pricing was very fair. This is the only company I’ll ever use for all my garage door needs
- Matt
Louisville, KY
This is the second time we have used their services with great results. This time I had tapped the garage door with the bumper of my car, dented it in right where the break seam is during operation. Derek came right on time and easily pushed it out, lined it up and the door is working great. He was quick, personable and gave me tips on how to care for the rubber seal around the door. I have a 20+ year old garage door so would not have been able to replace a panel. Setting up the appointment was very easy and the people are pleasant on the phone. Thanks Derek!
- Deborah Jordan
Mount Washington, KY
Had a garage door fail while I was out of town & contacted them before I returned. They were here the first morning I was back and had the door repaired before 9:00 AM. Quick service, excellent communication and the technician was a pleasure to work with ... we'll be back for future garage door needs.
- Stephen Oliver
Memphis, IN
I hired Precision Garage Door to replace my door opener when mine broke and I was happy with the service and friendliness of the tech so I will definitely use this service in the future.
- LeeAnn Schwalm-Leonard
Jeffersontown, KY
#5 STAR QUALITY AND SERVICE!Don't even think of any other company because the best is right here.Thankyou Alex the installer for your Professional work.I could'nt be more pleased with this project.PRECISION IS THE BEST IN THE STATE...thankyou! =)
- Frank Pafundi
Louisville, KY
Prompt and courteous the tech took care of us in a flash! Will be my garage repair company in the future!
- Kenny Graven
Louisville, KY
I have used Precision for years now and have never had a bad experience. They are very accommodating and very on time and professional. I recommend them to anyone that needs excellent care of thier garage door !!
- William Pharris
Jeffersonville, IN
Awesome!
- Richard
Service Provided:
Product:
Technician: Derek E
Louisville, KY
Derek was kind, explaining things couple time to my husband who is hard hearing..very professional , honest ...would very much use this company in the future ..very courteous .
- Janet Kline
Sellersburg, IN
My serviceman was very courteous and professional. He was very thorough and timely. I felt like he went above and beyond to fix my problem.
- dan grana
Louisville, KY
I’ve been a happy customer since 2018. I’m always satisfied with the quality and service they provide.
- Rita Ross
Prospect, KY
Our service tech, Derek, arrived on time. He was professional, yhorough and very efficient. I would not hesitate to use Precision again based on this positive experience.
- Terry Rigdon
Louisville, KY
It was really nice to talk to a real person, even on the weekend, when I called to get service. They were here the next day. Derek was fabulous! He was able to fix it in one visit. First rate. Hopefully I won't need them again, but I highly recommend this company.
- Mollie E
Middletown, KY
Derek E. was fantastic. He arrived on time. Completed the job under 60 minutes. Fixed the garage door and installed new keypad. He was informative, kind and easy to work with. Thank you for working on a Sunday.
- Suzanne Burton
Charlestown, IN
Derek was very knowledgeable and helpful on the ways to go to get where it's affordable.great job explaining it as its getting done ????
- Tim Wright
Louisville, KY
Service call was early but tech notified me about it. Price for service was high and when bill was paid by credit card, I was not notified of the 4% service charge for paying by credit card by the tech
- David Gray
Louisville, KY
Derek Eaton arrived promptly at 8:30 this morning. Derek was so courteous to me & my husband. We discussed the problem with the door and several options. We were very please with Derek and his knowledge and had adjustments made. When we need to call Precision in future we would like to request Derek. Derek represents Precision Overhead Door professionally.
- Laurel Scott
Louisville, KY
Tech was personable, knowledgeable & efficient. I was in Field Service as a photocopier Tech, then a field Network Analyst with xerox for all of my 40 yr. career. I know good field service when I see it and, a good Field Tech when I see one. Precision supplied fine service by a quality Tech. Recommended.
- Jim Turner
Louisville, KY
Very quick response time and the technician was wonderful. He explained everything and did a fantastic job.
- Mike Currie
Louisville, KY
Prompt, knowledgeable, responsive to concerns, courteous, & skilled - D. Eaton was an excellent workman & representative for his garage door company, Precision. Found them through the local Jeffersontown newsletter mag as we are new residents. Got $25 off! Great folks!
- Rebecca Pary
Louisville, KY
Arrived on time, completed the repair in less than one hour. Very knowledgeable and polite. Excellent advice and service.
- Charles Burress
Louisville, KY
The service was great and Derrick was very professional.
- Steven Curry
Louisville, KY
Derrick was very informative, polite, prompt and service conscientious.
- Mike Portillo
Jeffersonville, IN
Professional. Saved me some money.
- Demetryus Huffman
Louisville, KY
Excellent Gentleman that came…Derrick was awesome ????
- Diane & Ronald Sturgeon
Louisville, KY
You installed and now performed maintenance on quiet and insulated doors. Thank you
- James & Patricia Marshall
Louisville, KY
I called Precision to repair a garage door after another large local company charged me for an unneeded service and failed to correct the problem. Derek was able to come out in a few hours and did an exceptional job identifying the problem, making a recommendation and completing the work; including installing new springs. Derek first gave me an estimate, explained everything he thought was needed and Precision worked with me to get to a price I could afford. Precision is now my go-to for any future work I may need on garage doors.
- Chris King
Crestwood, KY
Great service: I appreciate Precision picking up the phone and being able to speak to someone. Hold time was less than one minute. Operator was courteous and routed a mechanic to me for the following morning. Derek arrived the next day and installed new rollers and a new motor within 90 minutes. Derek was professional and did an efficient job. I definitely recommend Derek and Precision
- Marcus
Quick and professional. Made recommendations but did not try to over sell. Very pleased Tech was Derek. He was great
- Jason Redden