Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2345 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Jason did a great job, professional in every way! I'm in service myself so I appreciate good service when it's given. Jason was OUTSTANDING! He showed up promptly, he did a great job and did it quickly and accurately! I can't say enough about it. This is what 5 star service is all about! I'm more than happy to give this review!!
- Darrell Ward
Louisville, KY
The 2 technicians that came out were Outstanding! They were both friendly, professional and knowledgeable. Thank you! My only complaint is that Precision chose to replace my Liftmaster garage opener (had it for 21 years) with a Linear 2 years ago, which appears to be of lower quality, because I had to have Precision on come out for the Linear unit/circuit board. I wasn’t aware of the difference in quality of the garage door openers until Now. Please don’t choose Linear anymore.
- Doris Benson
Shelbyville, KY
Quality work and polite
- Bernice Palmer
Louisville, KY
Actually I saw your advertisement minutes after my garage door opener went belly up. It was meant to be. Lol!
- Brad Hillerich
Fisherville, KY
The technician Kyle was very polite and explained everything in detail. Contacted Precision about 10:30 am on a Sunday and was completed by 3:00 pm same day. Reasonably price and time.
- Chuck Peak
Louisville, KY
Brent was awesome! He arrived before the scheduled time. He talked me through everything he was doing to get my garage door operating again. Extremely nice and courteous! I will definitely use precision again!!
- Tracie Wright
Louisville, KY
I had Precision replace the garage door about 4 years ago. The motor was not replaced at that time. Dakota came out, trouble shooting the motor and determined it had to be replaced. He replaced it, sold me additional remotes and even programmed my car. Dakota was 1 safety minded, 2 professional, 3 personable and 4 knowledgeable. I would use Precision again and absolutely would appreciate Dakota receiving the run to my home.
- Carla Frank
Product:
Technician: Dakota W
Louisville, KY
Your prices are ridiculous High. They were 3 times higher than competition for a door opener replacement
- Charles Elrod
Louisville, KY
Kyle the technician was amazing. Very knowledgeable, kind and respectful. He did a great job replacing springs , bearings , roller and keypad And cleaned up afterwards.
- Jerry Clephas
Louisville, KY
Very quick service. Came in less than 24 hours. Very nice service person Explained everything. I selected Precision because that is the make of my garage door opener and because they are local and I am very pleased with my choice.
- Julie Stevenson
Louisville, KY
work was great .. they responded quickly . BUT I feel I was overcharged , I could have replaced the door for what I was charged
- Deluxe Carpet Cleaning
Louisville, KY
YOUR SERVICE MAN WAS VERY FRIENDLY AND VERY PROFESSIONAL, HE WENT ABOUT HIS BUSINESS AND ANSWERED ANY QUESTIONS THAT I ASKED OF HIM EXCEPT HELPING ME UNDERSTAND HOW I COULD BE SO STUPID AS TO NOT OPEN MY DOOR WHEN I WANTED TO GO OUT. i WOULD RATE HIM TOP QUALITY EVEN THOUGH HE IS NOT A RELATIVE OF MINE. I WOULD RECOMMEND HIM FOR A RAISE PRETTY SOON.
- John Deatrick
Louisville, KY
Brent was awesome.. communication was great..he explained everything..efficient..would absolutely recommend
- Vic Koestel
Louisville, KY
Kyle was very nice and professional. He explained everything precisely and then moved forward with my repair. He cleaned up everything afterward. It was one of my best repair experiences.
- Pam Maples
Louisville, KY
Great and timely service the tech was very polite.
- Kenneth Baker
Crestwood, KY
We chose Precision based on their 5 star reviews. Unfortunately, we cannot give that. Cam was a pleasant technician. Communicated well what the issue was. Gave us 2 options on how to resolve the issue. We chose just to replace the chain rail (which was all that was needed). Our issue was after he left. Thankfully I was leaving after Cam, but my garage door would not close when engaging my remote. I called Cam and he quickly returned and assisted reprogramming my opener to my car (though this should not have been required when replacing the chain rail). Then in the evening when we were letting our dog out, she broke thru the line sensor and instead of the door going up as a safety feature, the door went in reverse and started to close on our dog. This could have caused injury to our dog. So we will need for Precision to come out again and reverse the safety feature so our dog or a person is not injured. Just make sure ALL normal working behaviors of a garage door is checked before the technician leaves.
- Bennye Rapp
Louisville, KY
Precision sent Tech Kyle H. Within 3 hours of my call in. Kyle was very friendly, caring, knowledgeable , and professional . He went above and beyond fixing my door, making me feel reassured and comfortable. Kyle is definitely an asset to your company!
- Carla M.
Louisville, KY
I randomly chose precision towards end of day for a service call and was very impressed with the immediate response, courtesy affordability. The service tech was polite, knowledgeable and very thorough. Demetrius West
- Demetrius West
Product:
Goshen, KY
Friendly personnel. Quick, accurate workmanship. Willing to answer questions and help with informantion/inquiries.
- Anthony Mellens
Prospect, KY
Technician was friendly, professional, and efficient.
- S. Griffin
Louisville, KY
Jason was great! He was on time, professional and respectful. Came out on a snowy day and did a great job!
- Joi Offutt
Louisville, KY
The technician Alex provided excellent customer service. Arrived on time. Professional service provided.
- Shirley Gisiger/Sheila McManigle
Louisville, KY
I have used your company for approximately 10 years and have had great service every time. You communicate and I know what is going on. And you get me in quickly. Much appreciated!
- Sandra Davenport
Louisville, KY
Excellent work and performed an annual tuneup. Tim was excellent, professional and polite. Fixed problem with garage door not closing completely everytime. Highly recommend Precision Garage door!
- Karen Carrow
Louisville, KY
Great service! Quick response to a serious situation. The technician Cameron G was professional & informative! Definitely recommend Precision Garage for any Garage service!
- Clethia Neal
La Grange, KY
Excellent work, would definitely recommend Precision.
- Sharon Guenthner
Jeffersontown, KY
Emergency call due to snapped spring. Door only manually operational. Next day (Saturday) service with no weekend upcharge. On time and rapid repair. Informative and educational not just functional. Definitely earned a new customer for future.
- Doug Trusty
Pewee Valley, KY
Prompt and courteous technician. I couldn’t believe I could get service so quickly on the Saturday before Christmas. Very efficient and helpful. Answered all my questions and had our door working in very short order. I will gladly recommend Precision to anyone in need of garage door services. Thank you.
- Marguerite Vance
Louisville, KY
Very fast and professional.
- Diana
They charge a $100+ nonrefundable fee just to come out. And it does not get applied to the cost if you agree to the work.I was quoted a low price on the phone then when the tech got here the price suddenly jumped by $300 for the same work. Bait and switch? They make it tough to decline the price by charging a high price just to come out. I will never use them again nor will I use any other repair company that charges a fee to come out. Feels like another scam.
- David Gnadinger