Garage Door Repair in Louisville, KY - Page 9

William Bray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Precision Garage Door was under warranty and we had an issue with the spring. We called Precision yesterday and they were here in less than 24 hours. Trey Martin was our service person and we couldn't have had a more polite, knowledgeable person to diagnose the problem and quickly remedy it. A lot of businesses try to give you a problem if you have a warranty issue, but not this one. I just can't say enough good things about them and in the future, when I require service, maintenance, or need to make a purchase, I wouldn't dream of calling anyone else!!!

Larry Despain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

same day service,professional ,courteous installation.price was comparable

Larry Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 77 years of age, I am not physically capable of doing everything I could formerly, so I phoned Precision Door to request service, even though this was not a job that I felt required extensive work. A so-called technician phoned me to say she would stop over on Friday, September 12th between 2 and 6 PM to take a look at it. Yet 6PM arrived and there was no technician. Then I received a call about two or three minutes past 6 from the person by the name of “Jackie” who was supposed to perform the service telling me that she was on her way. I had already made plans to go out for the evening, so I would have had to curtail my plans to accommodate her, which I did not want to do. I then ask if she could return in the morning, adding that “You can go home earlier, and I can enjoy my evening.” So she returned the following morning. All that was necessary was for her to reattach a bracket at the bottom of the door on the right side and situated the roller in the frame. It was not a job that required replacing any parts, and none were used, yet I was assessed a of $340. That is highway robbery and it was totally unjustified! In addition to that, I notice the following morning that the technician didn’t even tighten the bolts in the completely! Firstly, she never arrived when she said she would. Secondly, the work was shoddy and overprice. The way the technician worded it, one would have thought that she did a complete overhaul! That was obviously not the case, and it was not needed. At best, the service provided should not have cost more than $160. Your commercial states “Precision Door service is a name you can trust.” Really? Are people supposed to believe you’re going to charge them fairly? Ha!

Mike Portillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, friendly and professional service by Kyle this afternoon. Always enjoy the rapid response in repairing and servicing our garage door unit. Precision Garage door gets another five star rating from this customer of many years. Mike Portillo

Steve & Cindy Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason Wallace was on time and extremely helpful. Our garage door was totally out of commission and unable to get our car out. Without a doubt he was an experienced professional and was able to release our car quickly. He gave us a quote for a new garage door and service quickly. Before he left he showed my husband how to open and lock the door until the new door is ready to install. Thank you for your service!

Phil Armbruster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time. Representative was pleasant and solved my problem quickly. I've always thought the product was great. Very pleased with today's service.

Thomas Abner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin my technician arrived on time. Explained the problem very well. Replaced the controller and finished up quickly. Very polite and friendly service. Prompt quality service highly recommend.

Tim Greener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cameron did a great job-would definitely use again!

Steve Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service technicians are trained very well. I’ve used this service many times, and it’s always very positive.

Lynn Lyvers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door for two reasons. 1. I hear their commercial every morning while I'm getting ready for work. 2. I googled garage door repair near me and Precision was the first one listed. It said they were open 24 hours. It is currently Sunday and tomorrow is Labor Day. I sent a message and got a call maybe 15 minutes later saying a technician could come today! I was not expecting that! I was expecting to get put on the schedule but never in a million years did i expect someone the same day! Kyle, the technician, showed up in the time frame I was given. He fixed my door and installed a new opener that we purchased several years ago but hadn't installed yet. Kyle was very knowledgeable,, very professional and very nice. It was an easy process from start to finish. I highly recommend Precision Door Service and Kyle!

Donna Blackthorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trey Martin was very efficient, completed my job timely and for the first time in a long time, the closing of my garage door doesn’t sound like it is ready to crash. Thank you

Harry Riley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gave Google review 8/20/25

Jeff Cline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

arrive in a timely manner, did what needed to be done to get my overhead door to open and close as it should.

Dennis Minch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door offers top notch service. Austin was friendly and knowledgeable. Hec serviced my garage door in a timely manner.

Ryan Thornton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have had Cam over from precision twice to fix our garage door. The service and professionalism were outstanding.

Jose Antonio Rubio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, everything is excellent, thank you.

Carol Crockett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle our technician was very efficient, courteous, professional and a good communicator. Recommend Precision and him to anyone.

James Hallahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was great technican was awesome knowledgeable very courteous

George Leonardo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I didn't know your service; I needed a service to fix my door. Im glad I did, you have skilled employees and know their job. Very friendly and explained everything. I found a great company and will stick with you folks and passing your name to others. Again thanks to the service folks and company.

Yadier Tiza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review for Jackie (Precision Garage Door Service): Today I received garage door repair service, and I want to highlight the excellent job Jackie did. From the very beginning, she was professional, punctual, and clear in explaining every detail of the process and costs. Her attitude was friendly and respectful, and she patiently answered all of my questions with transparency. The work was completed flawlessly, and her experience and dedication were evident in every step. She also made sure everything was working properly before leaving. I highly recommend Jackie for her outstanding service, responsibility, and customer care. Thank you for a job very well done!

Carolyn West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin Dever was the technician. He was very knowledgeable, fixed the problem and couldn’t have been nicer. A garage door spring had broken so neither we nor our cars weren’t going anywhere. Your company responded right away and within 2 hours all was well! Carolyn West, 8309 Easton Lane, Louisville 40242

Roger Justice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a superb job of installing and programming remotes and garage door

John Divitto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair was done well, just very disappointed that the new door, track, and opener that was installed by Precision needed $600 of repair after only 3 years. One of the torsion spring unscrewed itself from the cone at one end which is clearly a manufacturing issue and not related to stress, fatigue, or wear. The spring was not broken.

David Guernsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota did a great Job with our garage door. Thanks so much! Dave Guernsey

Samual Garomsa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He did amazing job!!!

Robert Houk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up on time, Austin did a great job, would highly recommend.

Mike Davenport

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent Jackie the tech did an outstanding job! Couldn’t be more pleased with her effort and results!

David Bower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called I was told it would be 89 dollars for basic maintenance. It ended up being over 200 dollars to lube the rollers and springs , adjust the springs and chain. To me that seems a bit pricey. I will probably get more estimates if I ever need work done again.

Joseph Nanney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician and his helper were on time, friendly and professional. The job was completed in a timely fashion, and I was pleased with the result.

Rosemary Blansett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Even with having to come out on a Sunday, Eric was very polite, friendly young man. He found and fixed the problem very quickly. Would definitely use Precision again if needed.