Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3044 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Bardstown, KY
He was there before his time. He told me what I needed and every thing worked great afterwards. THANK YOU SO MUCH.
- Chris Downs
Louisville, KY
Precision had installed a new unit a few years back and we trusted them to come out. The customer service person was very professional and arranged to have a service scheduled between 7-9 pm that night so we could get the door fixed before all the rain started and felt secure in our home. I mistakenly left my car tailgate up and then closed the door which caused the problem and after a very bad day it was so nice to have actual customer service. The service tech showed up at about 7:15, diagnosed the problem, fixed the problem quickly and we were so relieved. Precision is wonderful, fast, complete and does great work. Thank you so much for taking care of us and we would recommend you to anyone needing a garage door or repair! I am so sorry I did not get the technician's name but he lived in Radcliff as I thanked him for coming out so late.
- CHARLES MOORE
Louisville, KY
Great service would definitely recommend to others
- Joewan Thomas
Shelbyville, KY
Derek saved the day! He was there in a timely fashion and was able to fix the problem. The situation with the garage door repair appeared to us to be a 'real problem'. We were pleasantly relieved to find was a fixable problem in a short amount of time. Derek was knowledgeable, professional, and very easy to work with. Thanks for your quick, reliable service. We have used your company before and will continue being a customer.
- jim lichtenfels
Louisville, KY
I love that they Precision has weekend service and doesn't charge more for weekend calls. When our overhead spring broke on a Saturday night, I really thought I would have to wait until Monday to call and have to take off work. Called Sunday morning and a tech was out to my house in just a few hours. Completed the job timely, cleaned up, and was friendly. He didn't try to upsell me, but did make a few recommendations for the future if we decided to stay in the house. Overall, a great experience. Can't say whether the price was too high/too low as I did not call around, but felt it was fair based on researching the parts cost and assuming labor charges. Changing out high-tension springs could be a DIY'er project, but it's also very dangerous. I was willing to pay to have a pro do it. Included in price was 1yr parts and labor warranty.
- jeff stevens
Product:
Louisville, KY
Great service and speedy too. Had a new garage door opener installed in less than an hour. The door opener is also very quiet- we are very impressed.
- Jay Cappy
Product:
Louisville, KY
Excellent service. They came earlier than expected. Explained the options, the techincan was very thoughtful and pointed out the items that needed service without pushing for an up sale. He got the job done as committed. Over all I'm very pleased and would strongly recommend Precision to my freinds.
- Pierre Clement
Louisville, KY
Precision came on time (called ahead). Seemed to do a very thorough job. Very clear on pricing and options.Replaced the spring and parts and also the strip at the bottom of the garage door. Appreciate them being able to complete the job today and so quickly.
- Tracey Ferdinand
Eminence, KY
Service was excellent. Brandon the technician was excellent. I highly recommend Precision Overhead Garage Door Service.
- Tim Abrams
Louisville, KY
I had a great experience with precision Tommy & Terry are two technicians that I had the pleasure to work with. They are knowledgable, experience, trusting & kind. I would recommend this company & their great techs. Terry L & Tommy, thanks for the great service!!ð???
- Freda Wright
Product:
Louisville, KY
Technician Brent arrived on time (actually a bit early) answered all my questions, and then proceeded to promptly adjust the door track. Did several runs of the travel to insure it rose and lowered correctly. Lubricated all hinges and springs and even gave me an estimate of the remaining life in the springs!
- Phillip Doty
Shelbyville, KY
Very pleased with my repairman and the job performed. He explained the current status of the door and explained my options and didn
- Ricky Haven
Sellersburg, IN
Great experience - Called with urgent service request and they had techs to my house within 2 hours. When it was determined I needed a new garage door, they had it installed the very next morning! Brandon (install tech) was great - very efficient, knowledgeable and friendly. Would definitely recommend!
- Tina Bonesteel
Product:
Louisville, KY
Outstanding Customer Service and the job is well appreciated and my husband will use your service again, if needed.
- Robert Randle
Product:
Corydon, IN
Very impressed with how fast and knowledgeable Brandon was. He would definitely recommend Precision.
- John Taylor
Louisville, KY
very professional .. besides being a great guy...I hope I never need your services again but if I do I won't hesitate to call
- David Ecken
Product:
Louisville, KY
Terry did an excellent job. Very professional, knowledgable, and seem to enjoy his job
- Warren Gast
Product:
Sellersburg, IN
Consumers are more demanding of the products we purchase and want skill laborers to install or repair that equipment. Too often representatives lack the necessary training. However, I am impressed by the knowledge, skills and ability of your technician. More importantly, Ryan Yankey is a consummate professional, both technically and socially. He understands the art of good customer service, and I prefer his return on my next installment.
- Ricky Willis
Product:
Buckner, KY
We contacted Precision recently when we needed a repair to our garage door. We were very pleased with the prompt service we experienced with Precision (especially on a holiday weekend)! Our technician Brandon was prompt, kind and informative about the options we had. I would call Precision again and would certainly recommend both Precision and Brandon to others.
- Jonanna Collins
Product:
La Grange, KY
Tommy called ahead to give me the time of his arrival. He was professional and personable. He replaced both garage door openers in a timely matter. His recommendations and explanations were clear.
- LAURA GOWANS
Product:
Louisville, KY
It seems that high quality customer service is a thing of the past. However, the service and professionalism from Tommy was outstanding. I would highly recommend Precision to my friends and family. Thank you for providing great customer service.
- Maria Porter
Product:
Louisville, KY
This is the second time that I have used Precision. The 1st time was for a new door installation with a new opener. This time to replace door springs on a door that was installed by someone else just over a year ago. Both times everything was explained up front, and I was given a choice of good, better and best. I really like this because most of the time I am only offered the best. The work on both jobs was done quickly and professionally. I would not hesitate to recommend Precision to anyone.
- John Hertel
Louisville, KY
were here when they said they would be and did the installation in about 1 hour.
- Lewis King
Product:
Louisville, KY
Technician very good. Would request to have him back. Quality company with quality service. My garage door tune up was done very well with the tech giving information on my door and opener.
- Edward Preher
Louisville, KY
Brandon was super friendly and very knowledgeable of his job. I know who to call for anymore garage door service. thank you
- Wade Garvin
Product:
Louisville, KY
They provided timely service and had availability on the weekends!! Brandon, the service technician, was courteous and professional. A job well done.
- Guy Lerner
Jeffersonville, IN
I called my regular garage door service company and they were not even open on the weekend. I called your company and they squeezed me in. Brandon was awesome. I only called because my garage door wasn't operating correctly but when he looked at it he informed me that the chain was ready to break. I think it's awesome that he had all the products on hand and replaced my opener and rollers in less than 2 hours.
- Danielle Harvey
Product:
Louisville, KY
Brent did a great job replacing the worn out parts of the garage doors. Works much smoother now. Thanks so much!
- Jane Meagher
Product:
Crestwood, KY
Usually when I ask my husband how a service went his reply is okay, but when I asked how the service was regarding the garage door he replied "excellent". He commented that the service technician was very nice and knowledgeable. He answered all questions and explained thoroughly what he was doing and why. A very good experience. Thank you.
- James Sweatt
Product:
Brandon Duby the Technician was very knowledgeable. Early November 2014 we will be having more work done by Precision (have estimate) and I would like to request Brandon Duby for that repair. Precision is now the only overhead door company I will call. Thanks for your excellent service.
- Doris Constable