Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2968 reviews, averaging 4.88 Stars:
Simpsonville, KY
Louisville, KY
Have been having problems with my garage door/opener for weeks and the spring broke leaving me no choice but to call someone. I did not know until I called that service was available on Saturday without that overtime/weekend rate! Customer Service was fantastic and was quoted a time of a 2 hour window for arrival. Tommy Gatlin, my service technician, called on his way for an arrival time and immediately made me feel at ease and I knew I had made a great choice. I was on borrowed time with my garage opener as it was over 15 years old. He assessed my problem and made recommendations. I decided to have a new opener installed along with the repairs to my door/springs/etc. It was worth every penny! I didn't know a garage door would be so quiet! Scratch this home improvement task off my list! Can't thank you enough!
- Gina Ramser
Product:
Prospect, KY
We had our garage doors (and openers) installed by Precision. On the rare occasions when we required service, they were at our home within the hour. Their service techs are knowledgeable, proficient, and personable. Their work is always top notch. We needed to replace door seals damaged by last winter's ice storm - the work was done quickly, and well. The tech even swapped out an opener light bulb that burned out during testing! Can't recommend them highly enough.
- fred burr
Louisville, KY
I was very impressed with Collin. He answered all my concerns and more. I will be getting back with you very soon. Thanks for your quick visit And the friendly way of dealing with a possible client.
- Catherine Lundergan
Jeffersonville, IN
The installer was very professional and did a great job of install, as well as explaining everything.
- Samantha Straight
Product:
Louisville, KY
What a pleasant surprise to have such a polite, nicely dressed and intelligent tech. We really appreciated Ryan and his knowledge of our system. He found the problem with our door opener and fixed it quickly. I will recommend your company to others. Sincerely, Harold and Shirley
- Harold Sewell
Louisville, KY
Our service tech Tommy was great. Explained everything very detailed. Very friendly and was finished fixed our double car garage door in less than an hour.
- Charles Coates
Louisville, KY
5 star had door spring replaced competitor could not come until Monday (3days)Percision was there in 3 hours. got your name from the yellow pages.
- Charles Wilber
Product:
Louisville, KY
Terry did a great job installing my new garage door. The price was fair and I am very pleased with the final result.
- Katie Bogan
Product:
Louisville, KY
Ryan is very professional, courteous and efficient!
- Linda Johnson
Louisville, KY
I recently had a garage sale and was very happy with the results until I began cleaning up. I was closing our garage door, and it went haywire! Apparently, it got "racked" and in the process of trying to continue to close it, the garage door motor broke. We called Precision and the Call Center efficiently scheduled us an appt for the next day. Brent Halbur, our technician, was prompt, very knowledgeable with all our options, and took a disheartening situation for me and actually made me feel good about having to replace the garage door opener! He went above and beyond to explain what was wrong, why, and provided a variety of options. If we ever need any additional services on our door or decide to replace it at any time, I will be calling Precision back and specifically asking for Brent! I do business with people that are fair, respectful and that I can trust. It's obvious he cares about his customers. Thank You Precision for setting the bar high for your competitors. Our business is yours.
- camilla price
Product:
Louisville, KY
The receptionist was very professional, friendly, and went that extra mile to make sure my appointment was scheduled correctly. Tommy, the service technician, was knowledgeable, courteous, and very professional. I feel Precision is a totally customer service oriented company and I would use them again.
- Sue Hohman
Louisville, KY
Just had estimate. The technician was courteous and friendly. would like to double check the price. Addition error? Charge for service call?" Please call in AM.
- dorothy beaulieu
Louisville, KY
The Tech was friendly and knowledgeable. The service was performed in a reasonable amount of time. I would use Precision again and I would refer them to friends and family
- Jim Despain
Product:
Louisville, KY
The technicians who came to my home were very nice and respectful. When installing the new door they found something the builder did wrong with the track, and fixed it. Very nice!
- Dayna Rouse
Product:
Shelbyville, KY
Very professional and timely, good service!
- Andrew Perkins
Product:
Shelbyville, KY
Ryan did a great job, was on time, and very polite and caring. Fixed all necessary items and we couldn't be more pleased. Thank you. Steve Wallace
- Steve Wallace
Louisville, KY
I enjoyed meeting with our technician, Collin, who assisted me in making the most informed decision for choosing our new Carriage House garage doors. He worked with my contractor and me to make sure all items were addressed properly since we are removing two old, small doors and installing one large new one. Although installation has not occurred yet, my initial impression has been highly positive.
- Steve Peak
Product:
Lebanon Junction, KY
Five stars...Good servicce.....Will call again if I need anything done on garage doors..........Mike
- Michael Steiner
Lebanon Junction, KY
Five stars...Good servicce.....Will call again if I need anything done on garage doors..........Mike
- Michael Steiner
Louisville, KY
Rapid response, courteous service, very pleased with this company and would recommend to my friends and family.
- Regina & Francisco Rivera
Product:
Louisville, KY
Ryan was prompt, polite, clean, friendly and very efficient. Job well done!
- Robert Carter
Product:
Louisville, KY
Tommy was excellent. He was on time, professional and quick. He knew exactly what to fix and the repair works great. I would recommend this company and Tommy to a friend.
- Elizabeth Trexler
Product:
Louisville, KY
I called several garage door opener companies to get some reputable company to address my Garage door problems. Some were rude. Some were trying to get me to purchase a new opener. None treated me with the honesty, courtesy, positive attitude and smile in their voice and on their face like Precision did. What a breath of fresh air! And then, Tommy Gatling arrived. He was bright, articulate, knowledgeable and customer service oriented. Precision is the only door company to call. They are going to grow by leaps and bounds because they care about their customers like other door companies don't.
- Mike Potter
Louisville, KY
Dwayne, Ryan was outstanding!!! Very professional and courteous. I have been using another company and my door is working better now than it ever has. You guys are my recommendation to anybody I know that needs garage door work. So glad I called. You need to promote Ryan!! Randy ps. Very impressive customer service with the emailed invoice and the opportunity to write a review.
- Randy Muller
Louisville, KY
Tommy was professional and helpful. much quieter. It may have been a little pricey, but needed to get it taken care of. Arrived when scheduled.
- Richard Walters
Product:
Georgetown, IN
I was extremely happy with the service I received from your company and especially your technician, Tommy Gatlin. He arrived ahead of time (after calling first) and was extremely knowledgeable and courteous. He explained everything to me and what would be needed to repair my door. Your website is awesome. I loved being able to read other reviews about the particular technician that would be coming into my home. It made me feel very comfortable when he arrived. Although I found your company name in the Yellow Pages, it was your website that made me pick Precision to repair my door. Thank you!
- John Brown
Louisville, KY
I'm loving my new garage door. The installer did a wonderful job.
- Rondia Daugherty
Louisville, KY
Terry did a great job on the install and would recommend him and Precision to anyone. He was very knowledgeable and very friendly. Now all I need to do is keep my wife from running into them! Thank you!
- Wes Freeland
Product:
Louisville, KY
I'm loving my new garage door. The installer did a wonderful job.
- Rondia Daugherty
Fast professional on time Fixed the problem
- Don Garr