Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2992 reviews, averaging 4.88 Stars:
La Grange, KY
Product:
Taylorsville, KY
positively strong 5 stars! my garage door fell extremely hard late Friday night. I called your company Saturday afternoon hoping just to get an answering machine for a call back on Monday. instead I spoke to a person who scheduled an appointment for 4 and a half hours later that day. I was shocked and pleased to get a technician out to my house that fast. then the technician called me to let me know he was running early. he advised me of what needed to be done and did an excellent repair job, then told me I may receive a veterans 10% discount. I am very pleased with the professionalism and respect of your company. As a letter carrier, I know a lot of people who ask for referrals for companies. I will definitely give my friends your number. sincerely Doug Gayhart
- Douglas Gayhart
Product:
Shepherdsville, KY
I am not easily impressed when it comes to service and I don't complete many reviews or inflate them. I was very pleased with the service by Precision and Brandon, the technician who performed my service. I called for a same day appointment and had a technician at my door within three hours. Brandon did a great job and completed work quickly. I am extremely satisfied with the results and will be calling Precision for any future garage door service requirements. I highly recommend them!
- Tim Hughes
Product:
Crestwood, KY
Repairman was very courteous and helpful.
- Gale King
Louisville, KY
My technician was extremely nice and professional!! He was a pleasure to talk to and could tell that he knew his stuff!! Thanks for the great job! P.S. Give him a big raise???? Terri Higgason
- Terri Higgason
Product:
Louisville, KY
I took advantage of the $99.00 garage door tune-up special on Angie's list from Precision. We received a call from our technician, Derek, prior to his arrival. He was very friendly, and explained each step as he worked. I would not hesitate to recommend Precision to friends and family.
- Paula Phillips
Louisville, KY
WE WERE VERY PLEASED WITH OUR SERVICE CALL. THE TECHNICIAN WAS VERY COURTEOUS AND KNOWLEDGEABLE. THE SERVICE CALL WAS ON TIME AND OUR PROBLEM WAS CORRECTED. WE WOULD DEFINITELY CALL PRECISION AGAIN IF WE HAVE TROUBLE IN THE FUTURE WITH OUR GARAGE DOOR.
- Bill Schoen
Louisville, KY
Quick response, Excellent service. Brandon was polite, professional and Quick.
- Wanda Murphy
Louisville, KY
Brandon Duby the Technician was very knowledgeable. Early November 2014 we will be having more work done by Precision (have estimate) and I would like to request Brandon Duby for that repair. Precision is now the only overhead door company I will call. Thanks for your excellent service.
- Doris Constable
Product:
Bardstown, KY
He was there before his time. He told me what I needed and every thing worked great afterwards. THANK YOU SO MUCH.
- Chris Downs
Louisville, KY
Precision had installed a new unit a few years back and we trusted them to come out. The customer service person was very professional and arranged to have a service scheduled between 7-9 pm that night so we could get the door fixed before all the rain started and felt secure in our home. I mistakenly left my car tailgate up and then closed the door which caused the problem and after a very bad day it was so nice to have actual customer service. The service tech showed up at about 7:15, diagnosed the problem, fixed the problem quickly and we were so relieved. Precision is wonderful, fast, complete and does great work. Thank you so much for taking care of us and we would recommend you to anyone needing a garage door or repair! I am so sorry I did not get the technician's name but he lived in Radcliff as I thanked him for coming out so late.
- CHARLES MOORE
Louisville, KY
Great service would definitely recommend to others
- Joewan Thomas
Shelbyville, KY
Derek saved the day! He was there in a timely fashion and was able to fix the problem. The situation with the garage door repair appeared to us to be a 'real problem'. We were pleasantly relieved to find was a fixable problem in a short amount of time. Derek was knowledgeable, professional, and very easy to work with. Thanks for your quick, reliable service. We have used your company before and will continue being a customer.
- jim lichtenfels
Louisville, KY
I love that they Precision has weekend service and doesn't charge more for weekend calls. When our overhead spring broke on a Saturday night, I really thought I would have to wait until Monday to call and have to take off work. Called Sunday morning and a tech was out to my house in just a few hours. Completed the job timely, cleaned up, and was friendly. He didn't try to upsell me, but did make a few recommendations for the future if we decided to stay in the house. Overall, a great experience. Can't say whether the price was too high/too low as I did not call around, but felt it was fair based on researching the parts cost and assuming labor charges. Changing out high-tension springs could be a DIY'er project, but it's also very dangerous. I was willing to pay to have a pro do it. Included in price was 1yr parts and labor warranty.
- jeff stevens
Product:
Louisville, KY
Great service and speedy too. Had a new garage door opener installed in less than an hour. The door opener is also very quiet- we are very impressed.
- Jay Cappy
Product:
Louisville, KY
Excellent service. They came earlier than expected. Explained the options, the techincan was very thoughtful and pointed out the items that needed service without pushing for an up sale. He got the job done as committed. Over all I'm very pleased and would strongly recommend Precision to my freinds.
- Pierre Clement
Louisville, KY
Precision came on time (called ahead). Seemed to do a very thorough job. Very clear on pricing and options.Replaced the spring and parts and also the strip at the bottom of the garage door. Appreciate them being able to complete the job today and so quickly.
- Tracey Ferdinand
Eminence, KY
Service was excellent. Brandon the technician was excellent. I highly recommend Precision Overhead Garage Door Service.
- Tim Abrams
Louisville, KY
I had a great experience with precision Tommy & Terry are two technicians that I had the pleasure to work with. They are knowledgable, experience, trusting & kind. I would recommend this company & their great techs. Terry L & Tommy, thanks for the great service!!ð???
- Freda Wright
Product:
Louisville, KY
Technician Brent arrived on time (actually a bit early) answered all my questions, and then proceeded to promptly adjust the door track. Did several runs of the travel to insure it rose and lowered correctly. Lubricated all hinges and springs and even gave me an estimate of the remaining life in the springs!
- Phillip Doty
Shelbyville, KY
Very pleased with my repairman and the job performed. He explained the current status of the door and explained my options and didn
- Ricky Haven
Sellersburg, IN
Great experience - Called with urgent service request and they had techs to my house within 2 hours. When it was determined I needed a new garage door, they had it installed the very next morning! Brandon (install tech) was great - very efficient, knowledgeable and friendly. Would definitely recommend!
- Tina Bonesteel
Product:
Louisville, KY
Outstanding Customer Service and the job is well appreciated and my husband will use your service again, if needed.
- Robert Randle
Product:
Corydon, IN
Very impressed with how fast and knowledgeable Brandon was. He would definitely recommend Precision.
- John Taylor
Louisville, KY
very professional .. besides being a great guy...I hope I never need your services again but if I do I won't hesitate to call
- David Ecken
Product:
Louisville, KY
Terry did an excellent job. Very professional, knowledgable, and seem to enjoy his job
- Warren Gast
Product:
Sellersburg, IN
Consumers are more demanding of the products we purchase and want skill laborers to install or repair that equipment. Too often representatives lack the necessary training. However, I am impressed by the knowledge, skills and ability of your technician. More importantly, Ryan Yankey is a consummate professional, both technically and socially. He understands the art of good customer service, and I prefer his return on my next installment.
- Ricky Willis
Product:
Louisville, KY
It seems that high quality customer service is a thing of the past. However, the service and professionalism from Tommy was outstanding. I would highly recommend Precision to my friends and family. Thank you for providing great customer service.
- Maria Porter
Product:
Buckner, KY
We contacted Precision recently when we needed a repair to our garage door. We were very pleased with the prompt service we experienced with Precision (especially on a holiday weekend)! Our technician Brandon was prompt, kind and informative about the options we had. I would call Precision again and would certainly recommend both Precision and Brandon to others.
- Jonanna Collins
Product:
La Grange, KY
Tommy called ahead to give me the time of his arrival. He was professional and personable. He replaced both garage door openers in a timely matter. His recommendations and explanations were clear.
- LAURA GOWANS
Product:
Customer testimonials spoke for itself! Brent was amazing! Very personable, witty, and overall its evident he takes pride in a job well done! He's a man of integrity and very expediant. Thank you!
- Adonya Anderson