Garage Door Repair in Louisville, KY - Page 5

russell cranmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had did work for us in 2012 always did a great job. Wanted to deal with company that does what they say.

Tina Fowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! replace rollers and opener

Becky Apgar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient, clean and communicated what needed to be done

Debra Alberhasky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great tech. My door would not close. The tech came on sche. Took care of the problem. He even checked another issue with my door and told me what needed to done to keep my garage door running smoothly. Gave me the price and I will have it done nxt month.

Jim Meade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were in a bind when our garage door was stuck half open and wouldn't open or close from there and was clearly off kilter. Our car was stuck inside. Trey Martin did a fantastic job getting our issues fixed, which included fixing a roller, cabling and some other items on the door. The door now closes better than it did before. Trey was very polite, friendly, patient and did what it took to get our garage door working again!. Because of how he handled the visit we will definitely go with Precision door the next time we need help or a replacement. Give Trey a raise!!! We will be recommending Precision to others!

W S Walston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was easy to get a convenient time right away. The fix for my door ended up being an easy fix and there was no pressure to try and replace anything that wasn’t broken. Jacqueline was extremely helpful and friendly.

Todd McMonigle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called you because you put in a new door for us 9 years ago and we received good service. You responded this time quickly but you upsold us on items we didn’t need and/or way overcharged us on them. For all the work you did a comparable company would have maybe charged us $750 but you charged us $1487. Your technician said other companies would be comparable to the $1487, however, when I called another company this morning they would have likely just installed the springs and bearings and charged us less than $600. We felt trapped into using you and not getting other quotes yesterday because your tech was already here and you charge us for $90 for just showing up. The total parts that were used on this job probably cost PGDS less than $150, so basically we were charged over $1300 for a 2 hour labor and overhead job, which is not comparable to the market. On just the 12 rollers alone you charged us $360 installed and I could have bought the identical 12 rollers for $25 total and installed them myself in 30 minutes. Your cost on these I would suspect is less than $20 and it likely only took your technician 10-15 minutes to install. Bottom line is I let my family down by trusting your company to give us a fair market price. Please call me 502-415-2325 to try to make this right for us financially. Thank you.

Mary Radwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was explained clearly to me before work was done. Afterward , again when the job was finished . They serviced my garage door in 2014 so their repairs last.

Karen Hooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Immediately told me ALL the issues with my present system before addressing the problem they was called out for. I could tell then that they were going to try and sell me something I didn’t need. All I needed was my remote programmed. But they were willing to sell me a new system for $1300.00! Same issue with my dad when he called them because his door would not open. He found out after he purchase a new key pad that all he needed was batteries. Watch out! ! !

Linda Brangers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We liked the service.. Price was more than we expected.

David Garr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was charged 235.70 to replace faulty sensors. $220 for a Liftmaster safety beam kit $15.70 fuel disposal and shop supplies Less than I/2 hour time spent on job. Liftmaster safety beam kits can be purchased for under $50 and I don't know what the $15.70 charge was for. A service charge of $89 was supposed to be free according to a coupon on Precision web site. This charge is excessive.

Steven M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage door springs broke today and within an hour of calling Precision, the technician, Jason W., arrived. He installed two new springs and new bearings in less than an hour. His service was prompt, courteous, and professional. I was very happy and satisfied that I chose Precision for this repair. I highly recommend their services.

Patricia Thorpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciate the quick response after calling. The appointment was made the same day and Jason advised us on what our options were after he arrived. He was very cordial and professional. Had our new garage door opener installed in no time. Thank you for a job well done.

Neil Meredith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very friendly and professional

Lynette Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your commercials on television are completely accurate! We are very happy with the service we received today. My husband was sing your song!

Erin Foley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've been a customer of Precision Garage Door Service for 13 years. My service was once again excellent. I received an appointment the day after I called. Dakota, my Technician, was efficient, courteous, and professional. I appreciated that he had all the supplies to do the job with him. He gave me guidance on maintenance I should be doing to keep the door operating properly. I trust this business and will always refer anyone who needs garage door solutions to Precision.

Victoria Lunsford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responded quickly and very professional. The tech was knowledgeable and very helpful and courteous. I will definitely use Precision again for my garage door needs.

Candy Curry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our very old garage door was stuck halfway open. Precision was the only company I was able to get a hold of on a bitter cold Saturday. Trey came out within a couple of hours and fixed it in no time!! I’ll use them again, for sure!!

James Farris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy online booking to suit your schedule. Fast and efficient service up front pricing and professional installer. Would recommend for all your service needs.

dianne lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and great service. Came quickly .estimate was fair, price was reasonable. Great service

Susan Ninneman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was on time and did a great job explaining the different aspects of two types of repair ! Very informative and professional.

Vicki Resnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You all installed the actual door when I had only 1 spring. Had such good service then kept the number on my door. The gentleman that did the work was very informative and thorough. Explained everything. Credit to your company. Thank you again.

Janice Fueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Friday afternoon because my garage door broke. They sent Josh on Monday, he inspected it, assured us we didn't have to replace the door, dud done maintenance, replaced a few things and it works like new! Josh was friendly, professional and very helpful. I will use this company again.

Maggie Patten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get a next-day appointment by booking online which I appreciate. Dakota arrived towards the beginning of my service window which I also appreciate since the window was 4 hours long. He not only repaired my garage door issues but also helped get my car back into the garage after getting it stuck in the snow/ice that has taken over my alley. I appreciate him going above and beyond to help!!

Rob Sketch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous and quick, expert service. They have my strongest endorsement!

Justin Dials

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin provided superior service in the cold and snow. It turns out that it was a minor and easy fix. We are extremely grateful for his integrity and knowledge on the matter.

Jerri Burton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota was professional and do an excellent job getting my door all fixed and operational. Would recommend them every time. Thank you !!!!!!

Len Humpich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had to replace with 3 clamps on rail to keep wires in check because they were almost down to my car door. Should work ! When you all installed the door in early November 2024 they used an inferior product to hold the wires in place; a plastic white clip and a black one by the garage door that fell off. Should have known better after repeated use, it would not last. Solved the problem. Personnel were helpful, professional, and thanks for response in the day I called.

Pam Sachs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, although a little pricey for such a simple fix.

Karen Faulkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found them online with great reviews and our garage door broke on Sunday, when most businesses are closed. I was so happy to find someone available and knowledgeable. Our technician was great and knowledgeable. And had us fixed in under an hour, working outside in the freezing cold. So happy with our service!