Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2989 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Just completed door repair but also ended up ordering new door. The tech was very good and very knowledgable. Did the best service work I've seen for along time. I would recommend this company to friends and family
- Cris Hartford
Product:
Louisville, KY
Jason was fabulous. He was very professional and efficient. He arrived exactly on time and finished the job perfectly too. Kudos for a job well done.
- Michael Yarmuth
Louisville, KY
A rib on the garage door broke on a Friday night. Could not get the door to close. Had to leave the door open all night. On Saturday started looking for someone to fix the door. First couple of numbers I tried were closed for the weekend. I saw the site for Precision that said they were open on Saturday. I called the number and got a very professional agent who said that they had an opening from 3-5pm and that Brent would be the technician. Yeah, yeah, I thought. Well Brent called at 3:30 and said he was 20 minutes away. When he got there he got right to work. He gave me two options. Repair the door with reinforcing rods - 3 would be needed at $70 a rod plus $48 for service call. Wow, I was impressed. Not only did he give me the options but told me the cost. The second option was for a new door. At first, I opted for a new door but it would take a week to get it and then another week to schedule. He said he would reinforce the door so that I could open and close it for that period. He reinforced the door and did such a good job that I opted to not get the new door. I could not have been more impressed with their professionalism and service.
- Tony Fortwengler
Jason was efficient and professional and explained everything he did (and why it was necessary). The only negative is that he didn't do a great job explaining the pricing of the repairs. I was told that I would get the "package deal" (to save me some money), but I was not informed on how much money I was saving, whether there were other pricing options, or whether or not I really needed all the parts in the package. Also, the price quoted up front was lower than the actual final price (which is annoying). All in all, though, I was satisfied with the work and overall experience.
- Jeremy
I have just had a WONDERFUL experience with Zack. He is VERY PROFESSIONAL and knowledgeable. I'm old and don't know what all he did but, I do know I can use the remote and the door opens. He is a 10 - give him a raise.
- Sharon Shular
Product:
Louisville, KY
Fast service, very informative. Would definitely recommend!
- Matt Watts
La Grange, KY
Brent has been helping me with my garage door and remote operations since early 2014. He is very professional, patient with me asking questions, thorough and just a wonderful personable guy. This company is the 'only' company I use for my garage door and remote needs. Thank you. You guys are the BEST!! :))
- Rhonda Fuller
The tech called ahead AND was early. He showed me the reason my torsion spring and cable failed. I opted for the 10yr warranty repair (no brainer) after he went over my options. Very professional and quick. It was obvious that he knew what he was doing. I hope I don't need your services again, but if I do, I will definitely call on you guys.
- Delondo Miles
Product:
5 Stars Very knowledgeable technicians. Also very polite. Excellent service. Thank you
- David Crouch
Product:
Louisville, KY
Absolute 5 star service!! Jason came out to replace a defective cable that was put on several years ago. He and the assistant in training that performed the work were very professional and a pleasant to be around. Jason was not only effective at the work he performed but made sure I understood everything and was at ease with the situation. I can't say enough how impressed I was at the quality of service displayed by Jason...he represented Precision very well, and Precision should understand that they are very, very, very fortunate to have him representing their company with the people in Louisville. Peace and blessings...Jonathan
- Jonathan Rowland
Louisville, KY
Great service, within a couple hours from time discovered problem until problem solved. A little expensive, but for quick service you must pay the price.
- Larry Ott
Product:
Simpsonville, KY
I was VERY satisfied with the work Brandon did and very happy with price. I would use them again and highly recommend precision.
- James Ellis
Product:
Jason was an example of knowledge and efficiency. He answered all of my questions and concerns. Definitely a 5 rating.
- Don Maier
Mount Washington, KY
Brent was a great technician. He was very professional. We were totally pleased in every way with the service he provided. We will highly recommend your business to our friends. Thank you so much for your timely response.
- Tony Hilbert
Jeffersonville, IN
WOW! My experience with Precision and their technician far exceeded my expectations. The technician was professional and courteous, and explained every detail of the work that was done. I was amazed at how quick the technician was and what a top flight job he did. I have 100% confidence in the parts and labor that were used on my job were the highest quality available. I would absolutely recommend Precision Door Service, and my technician to anybody.
- Mike Petty
Product:
Louisville, KY
On-time, pleasant and informative. Explained in detail service needed and explained charges. Conducted work in a professional matter. Five (5) star review!
- Susan Wetter
Product:
Mount Washington, KY
My new door was put in today and I am SO HAPPY. The door is such good quality, it was quick and a WONDERFUL experience. My tech (Derrick) was AWESOME!!! He was so knowledgeable, respectful, kind, and I trusted him. Thank you so much for your fast, speedy help!!!
- Lisa Parker
Product:
Louisville, KY
Found y'all online and am so pleased with the service. Thank you.
- Cathy Moss
Product:
Louisville, KY
Hello, the tech installed a new garage door opener (key pad) today and I am happy with the service. I give a 5 star rating!
- Lori Mcgrath
Product:
Taylorsville, KY
Brett Schultheis came out yesterday afternoon, in the heat of the day, to install a new garage door opener I had purchased on Angie's List because I thought that is what I needed. As it turns out, I needed garage door springs. Brett explained that my new door opener would not fix the problem and completely explained the problem and answered all our questions. I did have the springs replaced along with all the new hardware and took the warranty. I also had the new garage door opener, a PDS 800 Premium Series, installed and could not be more pleased, it is the quietest opener I have ever seen. He took no longer than 3 hours to complete the entire job and was so pleasant to deal with.
- Suzanne Gustafson
Product:
Louisville, KY
Repairman was here within 2 hours.derek explained everything,did a good job and cleaned up before leaving. Also your senior discount is very nice.
- Rene Hanshue
Product:
Louisville, KY
my technician was Brett he was very knowledgeable very nice and very informative. great asset to your company. this is cary Mendelsohn from New York he he would remember me
- Cary Mendelsohn
Product:
Prospect, KY
I was VERY impressed with Precision Garage Door Service of Louisville! I had a major issue (broken garage door spring along with some other minor issues) and was in need of service and repair quickly. I found Precision on the internet and called them. I was told that someone would be out to my house within a two hour window. My repairman Brett called me and told me he was 15 minutes out and ewould be at my house at 6:00 (i was told between six and eight), and he was. Brett looked over my problem and told me he could fix it and had the parts in his truck. He was very professional and helpful. I would recommend Precision, and Brett, to anyone.
- Brian Black
Product:
Louisville, KY
We have had continued garage door issues and hired another local company who told us that we needed to replace the opener (that was only 4 years old). The Precision Technician arrived on-time and within a few minutes had a creative idea to solve the problem. The door has been opening and closing great for a week now. I would recommend them for the knowledgeable staff and reasonable price.
- Jeff Rizzo
Louisville, KY
Thank you so much for great customer service! Brent came out to check a door he worked on in October 2014. He quickly diagnosed the problem and made a few adjustments. He also did a great job communicating what was causing the problem. Brent offered suggestions as to how I could remedy the problem myself to avoid future issues. Thank you for doing a great job! I will definitely call Precision for future needs.
- Angela Shupe
Product:
Louisville, KY
They were very professional polite and courteous. They were also on time and put up the garage door in a timely manner. I really appreciate the service that I got from them. I will recommend them to family and friends I think they did an awesome job.
- Amanda Eason
Product:
Louisville, KY
I called about 1pm and technician was there at 3pm. This is impressive service. Very pleased with Zach. He was very knowledgable and able to install the new opener right away. Great service!!!
- Vince Depaola
Product:
Louisville, KY
I am very pleased with the courteous service and garage door repair service provided to me by Brett, technician from Precision, and would rate him a 5. I also appreciated him providing maintenance service on my other garage door to prevent future problems and suggesting and installing a keypad for extra convenience in providing access to the garage for family members without having to carry a remote. The costs for the repair and other services was very reasonable and well worth it. I also appreciated the woman employee (do not know her name) who answerered the phone at Precision when I called yesterday afternoon to seek an appointment time for a technician to come to my home and to fix the garage door. She was very courteous and gave me an appointment for the next morning between 8 a.m. and 10 a.m. I would definitely recommend Precision to others and would give tham a 5 rating without reservations.
- Connie Buehner
Product:
Louisville, KY
Service by Brandon who was fast and complete. Door working much smoother. He gave me repair options and let me chose best for me. Excellent service and would use again.
- ROBERT STOCKER
Precision was recommended to me by a relative who had a favorable experience with the company. I too had a favorable experience with Precision this past week. Zack, a very knowledgeable Precision technician, showed up to replace door seals that were split, allowing water to flow easily into our garage with every storm. After a quick analysis of the condition of the units, Zack replaced the weak springs, worn rollers, worn door seals and adjusted the doors for easy opening and closing. The doors now work like brand new ones. Great job and thanks again Zack.
- Rick Mills