Garage Door Repair Reviews in Louisville (Page 50)

What amazing service! We were given a 2-hour window for arrival & promised a call when they were about 30 mins away. Both were right on. Rick diagnosed the problem, gave us 3 options for the repairs and got to work quickly. He was very professional and polite and left the work area totally clean. We highly recommend Rick @ Precision Door Service!

- James Stich

There realize there are back logs in many manufacturing areas. I experienced one in trying to replace my double garage door. The first company contacted postponed the work for nearly 12 weeks. I finally contacted Precision and after a visit from them signed a contract. The new door, rails, spring and gaskets were delivered and installed, as contracted, 10 days later. I could not be happier. My new door is made of the highest quality material. The workmanship is outstanding and I am a happy camper. The installers were courteous, highly qualified and worked hard to install the door in less than 3 hours.

- Tom P.

Best service and EXCELLENT value!! Keep up the good work guys!!

- Alan Sawyers

On time....common sense explanation...gave options for repair. Have used them before and will definitely use them again.

- Melanie. Fadel

While I appreciated the initial "chat" person as well the person who called me to verify the appointment, the service guy lost you our business. He insulted my intelligence by speaking as i if I knew nothing about the process, was a "salesman" more than a repair guy, and spent quite a bit of time rambling on about many things not associated with garage door repairs. Very unimpressive

- GregA

Thank you for taking the time to provide this information. We rely heavily on our customers for feedback and while this news is disturbing, it is very much appreciated. We truly apologize for your experience and will handle this appropriately.

Josh was very helpful and explained everything in detail. I would recommend him and Precision to anyone.

- Teresa Keith

Jeremy Hurt serviced my garage door shortly after I made the call. He inspected my garage door and advised me on how to properly maintain it. I will ask for Jeremy for any future service calls.

- Paul Werle

Great Job! I called on a Sunday morning at 8am when garage spring broke and they had a technician about at 1030am that same morning. They will be my go to people from now on for routine maintenance and or any other service.

- Jason Rider

David came in and evaluated my situation. Gave me several quotes but didn't pressure me to do the most expensive option. He performed the maintenance required. Then gave me some advice on things that may need to be addressed later. Very professional !!

- Richard Johnston

I was very pleased with every facet of my service call with Zach who I found to be very courteous and knowledgeable about all facets of garage doors and related issues. I wanted to know if there was anything that could be done to improve the exterior appearance of my current garage door realizing that it would not be a good investment of money. I quickly confirmed that I needed to replace my garage door, and Zach was kind enough to prepare a proposal for my review even though he understood that my timing to install a new garage door would be at some point in the coming year. Zach provided me a very informative experience leaving me very impressed with Precision Overhead Door Service.

- JoAn McClendon

David was very knowledgeable and very happy with service! Great job!

- Patsy Cook

Called to get an estimate on getting a motor installed on a brand new garage door. I was told there would be a service fee but wasnt told I would be charged $65 to get an estimate. After the technician was here about 10 minutes, to write an estimate, he asked my wife for $65. I feel like the estimate could have been completed over the phone with an additional three questions. Not sure if we will be using this company or not, but feel like we were taken advantage of.

- Derek Caye

Josh did an outstanding job! Explained the probable minimum charges after his initial assessment. Walked through each step as he was repairing the door, explaining "what" and "why". Ensured that everything he did addressed the issue and ultimately corrected the problem. He was courteous, professional, and patient in answering questions. Really couldn't have asked for a better service call. Thanks!

- Kerry Groves

We had our garage door opener replaced by technician John Hill. He took the time to explain all my options, and was very helpful. He replaced my garage door opener and there was no mess, he removed all the parts that he replaced, and was very informative. He took the time to explain all the buttons and what each was used for. I will use Precision Door and recommend them to anyone needing garage repairs.

- Ann Esterle

Representative David R. - arrived timely per appointment time - discussed options with price comparison - itemized repair verses replacement cost - professional, curtious, non intimidating - left business card with best contact options

- Donna Hall

RICK DID AN EXCELLANT JOB IN REPAIRING OUR GARAGE DOOR! HE WAS SO NICE AND VERY HELPFUL. WE DEFINIATELY WILL CALL PRECISION DOOR SERVICE AGAIN! THANK YOU SO MUCH! 1

- William Dalton

Thrilled that someone was at our home in only a few hours to repair out door. John was friendly knowledgeable and very efficient. Will recommend Precision to family and friends.

- Patricia Meade

Your technician Zach,arrived a little before the appointed arrival time, which was great. He immediately started checking to see what needed to be done. He then explained about repairs and the cost. After talking with me and my son we agreed to complete the repairs. He worked non-stop even making a trip to the shop to get a needed part. He was courteous & pleasant. The door runs like new! Thank you Zach.

- Judy Wallace

Your technician was very informative, but couldn’t fix my problem. Wrong make—no original parts. I appreciated his business manner. Zack, I believe was his name. #5

- Marilyn Sandy

I was pleased with the work

- Prafula Sheth

Fantastic service today. Prompt response and knowledgeable. Thank you. I will be sure to recommend your company to others! ????

- Doris Benson

Dwayne was very thorough with finding our problem and also extremely personable.

- James Husband

Great Service

- Teresa Glaspie

Rick May was our Tech he was professional and on time. He gave us a courtesy call when he was on his way so we would be expecting him. Rick was extremely knowledgeable about our overhead door and explained fully what was wrong and what wasn't wrong. Gave us a quote that we gladly accepted and he went straight to work. I was impressed with Rick's craftsmanship and how he left the job cleaner than when he started. We had two springs replaced along with the center bearing. I would definitely recommend Rick and Precision doors to my family and friends.

- K. Long

I was very happy with their quick response and the job they did when they got here!! I would definitely recommend using them

- Mark Dobson

John our Precision Rep was very professional and helpful. He was very informative on the options we had to fix our problem and provided very detailed solutions. I highly recommend them and I would give them 5 across the board

- Kevin Brown

Great service, very friendly and helpful. Highly recommended.

- Rich Bliven

I called Precision when my garage door came off the tracks. They had someone at my door within a few hours. He was able to fix the door and explain what happened as well as make recommendations of what we could do to take the strain off the door. The builder put the wrong rollers and had a single spring on a double door. Within an hour and a half the tech, Josh, was able to put two new springs and the correct rollers on the door and had it working. Reasonable price and quick fix all with a 7 year warranty. If I ever have an issue in the future Precision will be the first call I make.

- Carl Goepper

We have used Precision a few times over the past few years and wouldn't even consider calling anyone else. Very professional, personable techs, always prompt and keep you informed during the entire process. Reasonable, considerate, quality work, can't say enough. Highly recommend!!

- Heidi Gregg

I want to extend a thank you to this great company for prompt service! I called around 11am and had the door fixed by 2pm!,????

- John Greenwell