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Travis N
Tech ID#: 48
Reviews: 45
Average: 4.62 stars

Travis N

Technician
Travis N has received 45 reviews, averaging:
1 2 3 4 5

Travis N's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Response and communication was easy, if you don't mind being ripped off! DO NOT CALL these people; for a simple, single garage door spring repair job ($300-$400), they provided 2 quotes, one was $988 and the other was $1,100. If you are in the Bardstown/Cox's Creek area, go with Bardstown Overhead Door; they charged $350 and gave me none of the run around BS.
Nicki Sweazy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician quoted me $786 to replace 2 springs and to lubricate my garage door. I paid the $65 service charge and sent the technician on his way. Called another service provider who agreed to do the same work for half the price.
Terry E
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician came and changed gears and sprocket and have my door working like new again
Charles Stinson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service!! Travis was polite, courteous and diagnosed the problem immediately!! I couldn’t be happier. GREAT JOB!! I’ll recommend Precision and Travis to everyone! Thank you, thank you!! ????
Lynda Patterson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis showed up on time after his courtesy call saying he was coming. He thoroughly explained his plan to replace the springs and the price. He worked efficiently the whole time. He finished when he said he would and then tested "everything". We now have a very quiet garage door.
Greg Benner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was all professional, quick and explained everything in replacement parts for gargage door.
Linda Gramlin
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with the door but your prices keep going up and nothing has changed about the product. 499 for 3 remotes? I mean I can buy one and go buy two more programmable at Lowe’s for 30 dollars each. I build 5-12 houses a year and when I first started doing business with Precison my basic model door stated at 1200 then went to 1400 to now 1879 for the same size door and house plan. Can’t blame Covid on price gouging your clients. I’m switching company’s.
Tommy Mccann
A Response from: RM

Mr. McCann, Thank you for taking the time to discuss your recent quotes with me so I could clear up the confusion. As per our discussion, the $499 charge includes a belt drive opener, 2 remotes and a keypad with a lifetime motor and belt warranty. In regards to your comment on door pricing, our cost has increased six times this year alone from the manufacture as a direct result of COVID's impact on the overall workforce. We believe our prices are fair and continue to hold regular cost analysis meetings.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis your representative was very friendly, courteous and knowledgeable regarding his products. Pricing was great also. I was referred by my neighbor two doors down. Thank you for the service rendered. Can’t wait to see my new Precision installed garage door ????
Janet Rodgers
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech (Travis) that came out to give us an estimate was very professional and explained everything to me.
Steve and laura Lutts
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot say enough good things about the Precision team! Same day quote, only took a week to get my door and installation was top notch! Consider me a customer for life, and one who will tell all her friends, too!
Charlene
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was great! He let us know what was involved in the repair and completed it in a timely manner. This is the second time I have used Precision and the service has been above and beyond each time.
Millisa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When our garage door opener started having issues, we contacted Precision Door Service. They were so easy to work with from the beginning...scheduling, technician's (Travis) responsiveness, his knowledge and helpfulness. They even came out on a Sunday! I would recommend this company because I was very happy with everything...so glad my garage door is functioning properly so I can sleep again!
Nancy Ackerman
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Delighted to get next day service even on a weekend. Called as promised, arrived within the appointment window. Inspected the mechanisms and made a recommendation that pretty well matched what I was given and opted out of 9 months ago. All should be good for a long time.
Beth
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friday morning I discovered the that my garage door didn’t open. When diagnosing the problem I found that one of the lift springs was broken. One call and I was scheduled. Travis was knowledgeable and on time. I recommend this company and will call again if I need their service. Thank you!
Scott Harper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on Tuesday, got an appointment the next day. Travis was my tech, great guy. Gave me 3 options for fixing the opener. Decided to to have both units replaced as they were over 20 years old. Unbelievably quiet now. Travis was all done in a couple of hours, and gave me a great tutorial on my new openers. Could not be happier with service provided and installation. Thanks.
Scott Tschauner
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 11, Travis was here by 1 and problem solved by 1:30. Fast, professional, and really pleasant to deal with. Very reasonable pricing.
Gary Tate
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The PGD technician who performed our garage door repair was prompt, polite, and knowledgeable. I did feel somewhat that we were being upsold on the more expensive of the 2 repair options presented (which we took), so time will tell whether we made the right choice.
Debra guess
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I asked for a quote for a new door....The tech quoted three options Good, better and Best, and I appreciate that. I understand it is good for 90 days, which I also appreciate because my son gets married in late Sept. Then after his wedding, I will most likely get going!?! Thank You,
Alan Stogsdill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called this morning about a problem and service tech, Travis, was here by noon. Diagnosed the problem after we discussed what was happening, and he evaluated the door. Repair was done, and annual maintenance was completed within 45 minutes or so. The service visit was done safely, courteously and efficiently. As has been my experience with Precision in the past, it is the best in the area.
Douglas Peeno
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had used precision previously and were pleased with their service. Again, they were prompt and efficient.
Evelyn Godbey
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out in a timely manner fixed the problem and tune up the door. Great to work with and did a great job.
Steve
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Heard about you on WDRB morning news show. I really liked the commercial, the employees seemed really nice. So when my garage door stopped working I gave you a call. Loved the same day service. Price was reasonable. The repair man was pleasant, professional and quick. Overall a wonderful experience.
Suzanne
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Friday evening and was able to get an appointment for Saturday afternoon. Justin called to let me know he was about 20 minutes away. When he arrived he was very professional and friendly. He assessed the situation and gave me several options, all of which were reasonable in cost. I opted for new doors which will be installed at a later date. I will definitely recommend this company to friends and family. If all the technicians provide service as great as Justin then you can’t lose.
Carla Jackson
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage door fixed today and our technician Travis was fantastic. He was friendly, polite and very efficient. He fixed my door and I was so thankful. I will recommend this company to everyone. Thank you again Travis.
Kathy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent quick service.
Theresa Christopher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could have not asked for a kinder or more knowledgeable person. Travis was very professional and a true gentleman.
Wanda Moore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found your company on line. Listed as service representative for Genie products. Everything went extremely well from the initial phone call to completion of project. The technician listened to my problem, asked a couple of questions, and then offered his solution. He explained everything he was going to do, and then demonstrated that his fix would indeed solve our problem. I asked for an evaluation of what things he would suggest we address to prevent future problems and he explained what and why. I am a retired Design Engineer and know when someone is knowledgeable and truthful. This young man was spot on with what he told me, and I had him perform all of the work he recommended Any future needs I have in this area will definitely will certainly be given to your organization.
Jerry Hunt
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a great job. Was very courteous and has great knowledge about the product and explained in detail about the different options that were available To me. He did an excellent job. I would highly recommend this company
Michael Ticconi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis provided excellent and courteous service! Thank you for fixing my garage door so promptly.
Kathy West
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a garage door repaired and they were very nice and knowledgeable. Very reasonable. Will call again if needed or recommend to friends and family.
Virginia Stanley
Service Provided:
Garage Door Repair
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