Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2384 reviews, averaging 4.88 Stars:
Crestwood, KY
Product:
Louisville, KY
I had been saving coupons for Precision for a while. With old doors I knew something was going to break eventually. So the coupons caught my eye first. Before making a decision I checked to see if you were registered with the BBB. Brandon installed my conversion springs. He was efficient with the installation. He was concerned that I was satisfied. All and all a nice representative for your business. He was a little fuzzy with his math, and in trying to be fair said he would round off the figures to $1000.00. I did not question him at the time. However when my statement came, I had difficulty understanding where his total came from. I called and talked to Sherry twice. I did not want to call once let alone twice. She was awesome. It wasn't so much the money as I needed to understand how the cost was figured. I also want to compliment the fellow that initially answered the phone. Thank you for caring what I think and being concerned that you are meeting you customers' needs.
- SueAnn Kurfees
Product:
Louisville, KY
This is the 2nd time I have used Precision Door Company and I am just as Pleased with service this times as I was the first time. Extremely courtieous, knowledgeable and their pricing is very resonable. I will always call them when I have garage door problems. So glad there is a company like this still in business
- TONY LINNEY
Product:
Crestwood, KY
Tommy was the technician. I called at 10:30 and he arrived at 4PM that same day. Very prompt in service and response. He analysed the situation very well and offered a repair vs. a new system, saving us $900. The repair was done within one hour. It works perfect and looks fine. We can easily give 5-stars. Easy to recommend Precision! They are what customer service is all about.
- Bruce Smith
Louisville, KY
Previously, I had Precision Technician Derek fix my broken door, and subsequently install a new Precision door opener which all went very well. I then ordered a new fully insulated Precision door system, which was recently installed by Terry. Terry was on-time, friendly, and professionally went about his business in completely taking down my old door system and installing a new Precision door system. Without question, between the belt driven Precision door opener and the Precision door itself, it is the quietest residential garage door I have ever experienced. Additionally, I have been monitoring the temperature in the garage with having a fully insulated door and the difference is significant. Without reservation I would recommend Precision, and I do not give recommendations like that very often!
- Tom Turi
Product:
Louisville, KY
Previously, I had Precision Technician Derek fix my broken door, and subsequently install a new Precision door opener which all went very well. I then ordered a new fully insulated Precision door system, which was recently installed by Terry. Terry was on-time, friendly, and professionally went about his business in completely taking down my old door system and installing a new Precision door system. Without question, between the belt driven Precision door opener and the Precision door itself, it is the quietest residential garage door I have ever experienced. Additionally, I have been monitoring the temperature in the garage with having a fully insulated door and the difference is significant. Without reservation I would recommend Precision, and I do not give recommendations like that very often!
- Tom Turi
Product:
Prospect, KY
Brent really knows his profession and he is thorough in his explanations of what must be done. You can be proud to have him on your staff. As a former small business owner, I know how much you need to value your good ermployees.
- Nancy Hecht
Product:
Louisville, KY
Brandon did a really great job for me. He came out when agreed, had a look at the situation, etc. Unfortunately, the garage door didn't misbehave on his first visit. He made some obvious adjustments, and attempted to make a really old garage door opener work for a while longer. He offered a 90 day warranty, and said to call back if it acted up anymore. It did act up again, I called, and he came back and installed a new opener in about an hour. It works great! So much better than the old one. I am very happy with the service, with the product, and with the technician.
- Steve Watkins
Product:
Prospect, KY
Good morning Just wanted to let you know I had my garage door fixed yesterday at 9:30PM by Brandon. From scheduling the service to completion of the work, the service provided was truly exceptional. Thanks. Waqar
- Waqar Saleem
Louisville, KY
Great service. Quick and the price was great. Christina took my service call, she was pleasant and very professional and the tech Brandon was fast and courteous. I run a large service organization and I am very impressed !!
- Matt Coomes
Louisville, KY
Excellent response time. Called on Tuesday and the job was finished in a professional manner by Brent on Wednesday. New opener is fast and quiet.
- Rowland Hutchinson
Product:
Louisville, KY
I was pleased with the service I recieved at all levels of my experience with Precision. The service was prompt,professional and reasonable.
- Charles Rice
Product:
Louisville, KY
On time, professional - all around great work! It's much appreciated! Thank you.
- Kevin Pfaffinger
Louisville, KY
Was here within an hour of calling. Sent me pictures of who I would be expecting. All in all great experience.
- Tiffany Gaskin
Product:
Louisville, KY
Excellent service and super fast response...highly recommend Precision for your garage door needs!
- Bill Precious
Product:
Prospect, KY
5 star on time and did the job timely fashion. Didn't leave copy of paid receipt.
- Richard Fischer
Mr. Fischer, Thank you for the opportunity to service your garage door and the nice feedback. Since we switched to tablets last year, we have done most things electronically, including sending invoices. I will send a paper copy of the invoice out in the mail today. Happy New Year! Sherri
Louisville, KY
Service was fast called yesterday problem fixed today
- Lee Williams
Fisherville, KY
Garage door tune up and rubber flap replaced. I am told I need new rollers but will wait on that. Much quieter after tune up.
- Celesa Simmons
Louisville, KY
I would recommend them to anyone with a garage door problem.They were fast and efficient.
- Gary Boles
Louisville, KY
Precision was exceptional. I called and was able to get a same-day appointment, and my technician, Brandon, was prompt, courteous, and knowledgeable. When I said I would like my door fixed immediately because I was going out of town, he went and obtained the needed supplies and came back to my house and was done within an hour. I would highly recommend this company to anyone needing any type of garage door services.
- Kristin Ayres
Louisville, KY
I had the 8 t0 10 time slot, tech was there about 8:30 called about 20 minutes upon arrival.. he was very helpfull with the best route we should take to do the repair. we have new garage doors on order, will write another review after the new doors are installed.. So far very pleased..
- Bill Burton
Product:
Fisherville, KY
I was very pleased with the service provided. I called to get someone to repair a garage door that had been backed into. The repairmen came out and said he would be able to repair it but at some point it would need to be replaced. He repaired it but never pressured us into replacing it. We decided to replace the door and the opener which was also 7 years old because of the noise it made. Installed a new door and belt drive opener which are extremely quiet and function perfectly. Thank you for the professionalism of your company.
- Larry Muench
Product:
Louisville, KY
Tommy has been to my house trying to help me with a problem twice now. He is so kind and just as frustrated as I am but I must say your company is hanging in there with me and so is he and I so appreciate that. That is a good word of mouth advertising. I would give Tommy 10 stars if I could. Thanks for your help.
- Jacquelyn Howard
Louisville, KY
Technician was clean, on time, friendly, and expeditious. This was the finest experience I have had with home repairs. You have a great system and great people.
- Joel Strieter
Bardstown, KY
was on time and told me what it would cost to repair before he did the work. Had two broken springs and was very fast doing the job. Te technician was Derek Hawk. Thanks very good job.
- Larry Crume
Product:
Goshen, KY
After a year of wrestling with my garage door openers trying to keep them operational one just completely failed. I was regretting the normal process I've followed to replace other appliances (off to a big box store, pressure to buy more than I needed, and then the hassle of getting a technician over for the install that fit my schedule). On a whim, I placed a call to Precision one day when I was home. They sent out one of their technicians (Brandon Duby) for a free estimate. Brandon arrived on time and quickly assessed my problem and gave me several options along with estimates. When I asked when he thought the could get back to do the work he said how about right now? Within 1.5 hours I had both garage door openers replaced with new belt drive models and a new external keypad installed and programmed. Brandon was great, very knowledgeable, worked fast and cleaned up after himself. He even hauled off the old openers and railings. Definitely 5-star service!
- Rick Fowler
Product:
Mount Washington, KY
tech was very professional! came in , did his job and he was out. would highly recommend your company services!
- David Freimund
Louisville, KY
My Precision experience thus far has been great. After being treated very well by their national centralized call center, our local operator dispatched a technician who arrived on the early side of the time window we were given (within 2 hours of our calling). He was courteous and knowledgeable. He quickly fixed the broken spring and adjusted the door tension perfectly. With confidence, we have ordered a full door replacement and new opener. I would recommend Precision!
- Tom Turi
Product:
Louisville, KY
Tommy is very professional and knows his stuff. Great experience with this company!!! Thank you
- Sofia May
Product:
Louisville, KY
I had the service guy named Brent put in the spring one day then he came back several months later and put the garage door opener motor. he was really friendly he did a really good job kudos to Brent
- Cary Mendelsohn
Product:
Professional website shows products, employees, and reviews of a local franchise of a larger company. Courteous and professional staff. Was able to schedule an estimate quickly within my limited timeframe. Communication was spot on. Price, product, and installation were all excellent far exceeding my expectations (which were very high). Can't say enough about the whole process. Three doors and openers on time and well done.
- Glenn Toomey