Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2594 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Saw a deal for service on Angie's list and scheduled the service. The Technician Brett was on time and went right to work. He replaced the rollers, checked and lubed everthing. I thought he did an excellent job.
- John Kozarovich
Goshen, KY
I saw that your company was highly rated on Angie's list, so I called for a check-up on my garage door. I'd been having some issues with it not closing properly. They were able to set up an appointment on the same day I called. Brian, the technician, arrived promptly and listened to my explanation of the problem, made some adjustments, replaced the rollers, and installed a keypad - all for a reasonable price.
- Lana Slaughter
Product:
Louisville, KY
very knowledgeable; helpful; estimate for repair, but decided to get a new door and opener
- Denise Bryant
Product:
Prospect, KY
The spring broke on my garage door just before I could leave one evening for the airport to pick up my wife. I could not budge the steel door to open it to get cars out of the garage. While I could call my daughter to pick up my wife at the airport, I didn't know how to get her car out for her to go to work the next morning. Using the Yellow Pages, I starting calling garage door companies. Either they could not provide late service (even at an increased cost) or could not replace the spring that evening (requiring a service call the next day). When I called Precision, it was completely different. I received professional service from the dispatcher to the technician. Not only did they provide after hours service at no extra cost, but the technician arrived within a short time with a fully equipped truck. Total time from call to completion of service was less than 2 hours! The technician was friendly, knowledgeable, efficient, and fast. He explained the options for the repair clearly. He replaced the springs (broken), added bearings (for better support), rollers (for less wear and tear), and cables (kinked). In addition, he explained the best way to lubricate the hinges. Precision's standard warranty is excellent (1-year parts and service calls, 4 more years parts). In addition, Precision offers a lifetime limited warranty option that was very appealing to me. My next call for anything that has to with garage doors (openers, springs, rollers, etc.) will be to Precision.
- Glen Torstrick
Product:
Louisville, KY
On time arrival/ service performed efficiently/ friendly technician/ good job. Liked your web site.
- james phillips
Louisville, KY
Great service, fast, efficient and courteous. If necessary, I would use your services again.
- Steven Smallwood
Product:
Louisville, KY
Great, friendly timely service! Best price in town and stuck to it. Technician was on time, very friendly and did several things to get the door opener back up and running. Also gave free advice to keep it running smoothly.
- Bobbu Blair
Louisville, KY
I found your company by doing an internet search. We are new to the area and do not know much about the local business' Our spring on our garage door broke and need someone to come and get our car out of the garage. I am glad I chose your company!!! Very fast and very professional !! We will be using your company again if we ever need this type of service again !!!!! Brian and Tracy Polly
- Tracy Polly
Product:
Louisville, KY
Quick, professional and affordable. Very happy with the service. Thank you.
- Bill Toutant
Crestwood, KY
I rarely write reviews, but after positive experience with Precision-they deserve some positive feedback. After shopping online and comparing companies, I decided to go with Precision. I had a broken spring replaced and decided to have new rollers, cables, and bearings installed. My garage door is super quiet now. Brent Halibur arrived on time and was a professional in every way. I wish more repairmen had his work ethic. Hopefully I won't need my garage door repaired anytime soon, but If I do I'll definitely call Precision again.
- Andrew Perdas
Product:
La Grange, KY
Jeff was on-time. Called 30 minutes ahead of when he arrived. Went over the problem and solution. Knowledgable about the product. Started work and before you knew it he was done. Tested it several times for operation before his departure. Would ask for Jeff again.
- Brad Rollins
Louisville, KY
jeff made a quick appraisal of the problem and repaired it 5
- Carl Larson
Louisville, KY
Polite, professional, great service, great job!
- Larry Carter
Louisville, KY
Well done website with background checked and knowledgeable employees and same day service. The tech arrived well before the scheduled time, and he was not only polite, but professional and knew exactly what to do to fix the problem. He did advise some parts be replaced due to extreme wear and tear as well as some safety items that I agreed were definitely needed. When I get to the point of replacing the whole unit, doors and openers, I will definitely call this company. Great company with excellent service. Thank you.
- Paul & celia Graham
Louisville, KY
Jacob was very professional and courteous. He was prompt and efficient and explained the situation with my garage door once he discovered the problem. He was able to fix my door and get it back in working order tonite. I sincerely appreciate that upon short notice due to the urgency of the situation, Jacob was able to meet my needs. Thank you Precision Door!
- Kay Padgett
Louisville, KY
The Service Technician arrived on time and was very professional and couteous. He took the time to explain the repair work along with its cost before he began working. The work was finished in a timely manner and he left the area as clean as it was when he arrived.
- Michael Buckner
Louisville, KY
Was very pleased with the replacement of our torsion system on our garage door. Brian did a great job and was there on time, would defintely recommend Precision to our friends!
- Brian and Pamela Smith
Louisville, KY
Precision Door Service was an excellent choice! Jeff was extremely professional & knowledgable! He explained everything he did in detail. I'm very glad I went with Precision & and would recommend them to anyone! Thanks again, Matt
- Matt Mcintire
Product:
Louisville, KY
Precision Door Service was an excellent choice! Jeff was extremely professional & knowledgable! He explained everything he did in detail. I'm very glad I went with Precision & and would recommend them to anyone! Thanks again, Matt
- Matt Mcintire
Product:
Louisville, KY
I had another company replace my solo garage door spring about 1.5 years ago and it broke again last night. Way too soon in my opinion. They had an opportunity to do it right but didn't. That company no longer does business in KY. When Jeff Hoeffner from Precision showed up, he explained that I needed two springs (not one) and new rollers on the door. He showed me the wear and tear on the rollers and I understood how the new ones would lessen the drag and the noise. After he fully attached two new springs, he was still not satisfied given the weight of my door. He then took the time to re-install heftier springs to "get it right". I am very satisfied with his work ethic and attention to detail. P.S. I am a retired cop and I appreciated the confirmation email with pictures of the technicians. You guys rock.
- Mike O\'Coffey
Product:
Louisville, KY
I had another company replace my broken garage door spring about 2 years ago and it broke again last night. Way too soon in my opinion. They had an opportunity to do it right but didn't. That company no longer does business in KY. When Jeff Hoeffner from Precision showed up, he explained that I needed two springs and new rollers on the door. He showed me the wear and tear on the rollers and I understood how the new ones would lessen the drag and the noise. After he fully attached the two springs, he was still not satisfied and changed into heftier springs to "get it right" given the weight of my door. I am very satisfied with his work and attention to detail. P.S. I am a retired cop and I appreciated the confirmation email with pictures of the technicians. You guys rock.
- Mike O\'Coffey
Product:
Louisville, KY
I had another company replace my broken garage door spring about 2 years ago and it broke again last night. Way too soon in my opinion. They had an opportunity to do it right but didn't. That company no longer does business in KY. When Jeff Hoeffner from Precision showed up, he explained that I needed two springs and new rollers on the door. He showed me the wear and tear on the rollers and I understood how the new ones would lessen the drag and the noise. After he fully attached the two springs, he was still not satisfied and changed into heftier springs to "get it right" given the weight of my door. I am very satisfied with his work and attention to detail. P.S. I am a retired cop and I appreciated the confirmation email with pictures of the technicians. You guys rock.
- Mike O\'Coffey
Product:
Louisville, KY
Brian came today and fixed the garage door. He was friendly and did excellent work! Thank you for having service hours on the weekend, not charging ridiculous rates for weekend work, and for having great service tech
- Joshua Hughes
Product:
La Grange, KY
5*stars. I called after hours in the evening and repairman arrived earlier than stated the following morning. Both a plus. Repaired quickly and discussed options with me. I called your company first because of previous good experience.
- Patricia Bernardi
Product:
Louisville, KY
Excellent work thanks, I will reccomend.
- Edward Hessel
Product:
Louisville, KY
From the first phone call I felt I'd found a good company. I'm so happy with everything. Brent is a real asset to PDS!! Thank you so much!!
- Carol Gross
Shelbyville, KY
Outstanding service! We were very happy with your service and would recommend Precision Garage Door service to all our friends in this area. Thank you for the excellent response to our phone call. Best Regards. Carol and Garrett Gross
- Carol Gross
Louisville, KY
We appreciate the prompt response to our call. The door works better than ever. Thank you.
- Janna Hocker
Louisville, KY
Jeff acknowledge that it was early in the am and waited patiently for me to answer the door. He introduced himself, explained the problem, gave me an estimated on time and price. Great job!
- Tara Johnson
Product:
Your company offered a special "Big Deal" through Angie's List which I took advantage of. My garage door was tuned up and I received a key-less entry pad. Service was prompt and very professional. I highly recommend doing business with this company!
- Laurene Clark