Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1776 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
My experience today was Excellent!! John called ahead and he arrived right on time. He was very respectful and listened to my explanation of the problems. John evaluated the door and opener and gave me his recommendations!! He was very knowledgable and gave me options and prices. John was very efficient with the installation and demonstrated the functions of my new opener. I am a very satisfied customer!
- Pat Benson
Louisville, KY
I give 5 stars only because of the service Dave Crowe provided me with. He was polite, kept his distance from me, and solved the problem I was having. Though I do have one complaint - since I am not the most knowledgeable about garage door/services I didn’t know what was going on with mine. It was a simple solution and I do think $65 for something that took 15 seconds to fix was a little ridiculous. I was recommended to you all, and I will be a lil hesitant to recommend and only to call you if for sure can’t figure out whats going on.
- Dakota Straub
Louisville, KY
En was great with explaining exactly what was wrong, and how he would go about fixing the issue. Even told us how to prevent future issues in the future. Will use Precision for any garage door repairs
- Cody F
Product:
Louisville, KY
Second time we used Precision. They provide a quick professional response to us. Over service tech was attentive to our problem, corrected it and checked all aspects of the door and opening system. Great service.
- William Walsh
Louisville, KY
excellent service from initial phone call to meeting John who took care of the problem quickly and professionly, service could not have been better especially considering the times were in right now.Thanks a lot PRECISION will be my go to and I will spread the word!
- Scott Crum
Louisville, KY
Quick response & great customer service.
- Chris Trayner
Louisville, KY
Response was very quick, Tech did quick and great install and was very polite and professional
- Neal Mueller
Product:
Louisville, KY
Great job under time constraints and Precision was able to come out and get the job done ahead of schedule.
- Matt Duncan
Louisville, KY
Precision Door just completed a repair in a very timely & professional manner. Tech was friendly, polite & knowledgeable Have used in past and am always happy with the service.
- Ken Farris
Product:
Louisville, KY
John was a 5-star installer. The new garage door opener is great, but I am not at all happy with the price of $699. If this had not been COVID-19 times, I would not have gone forward with the purchase / install, but I was in a bind. I have installed numerous openers myself over the years and I know that this one is about a $200 investment at Lowe's or Home Depot. A fair installed price would have been $500 instead of $700.
- Rick Vowels
Mr. Vowels, I'm sorry you were upset with our pricing. Thanks for taking my call and allowing me to explain that we do offer a lower quality unit that will likely just put you in the same predicament you have been in several times in the past. Replacing every 10 years or so for roughly $500. The unit we installed for $699 is far superior and comes with a warranty on the motor and the drive belt that only expires when you sell your house. In other words, this is the last opener you need to buy for this house. Thanks for listening and thanks again for your business.
Service Provided:
Product:
Technician: John H
Louisville, KY
Great job
- Mike Dingeldein
Louisville, KY
Had a torsion spring break. Called for an appointment at 10:30 pm. Arrived 8:30 am next morning. Technician Kyle, Very Professional !! A+ A+ A+ !! But,,,, the prices ??? 2 springs $440, 12 rollers $192, 3 bearings w/o brkt $240, 14 ft of cable $110 & bottom seal $98 !!!
- Marty Gipe
Mr. Gipe, Thank you for taking my call and allowing me to explain our pricing philosophy to build labor pricing into our parts, and the fact that you received much higher cycle material than industry standard. i'm also glad you were pleased with Kyle and his service.
Product:
Louisville, KY
I saw one of their vans and called- am I glad I did! They saved me $30 over the quote that I had from the company I had been using. John was able to fix the problem efficiently and professionally. I have found a new garage door repair company if repairs are needed in the future!
- Amy Kelly
Louisville, KY
You guys have been fantastic. Our experience was made seamless, easy, and very well-understood. Great staff and service. Will use again if necessary and recommend to friends/family.
- Lena Muldoon
Product:
Louisville, KY
David was awesome. Thanks for getting us back in business quickly. Everything was as advertised, but David exceeded expectations with his polite demeanor and skilled workmanship. Will definitely call again if the need arises.
- Kris and Cryatal Cockerel
Louisville, KY
John did a great job, honest and efficient! Definitely recommend Precision for garage door repairs!
- Richard Brent
Louisville, KY
Knowledgeable technician David, great timing for our emergent broken spring situation today. Fast and efficient service and informative website as well.
- Kenneth Calhoun
Product:
Louisville, KY
David technician Was very good, did a very nice job, went out of his way to make sure I got what I needed, was on time and left no mess, did not try to sell me something I didn’t need. Would call on him anytime I have a problem with my garage door. Give him A-1 marks, company has a very good technician working for them. ,
- Edward Long
Louisville, KY
Super quick response, fast installation, very good team of hard workers, very happy with their service.
- Maikel Perez
Product:
Louisville, KY
I appreciate being able to have service promptly. Technician was friendly and did a good job.
- Cathy Hill
Louisville, KY
Fast and efficient service with low cost and comes with guarantee
- Zamio Sattaur
Louisville, KY
I found David, the technician, to be very knowledgeable, informative and helpful. He was willing to answer all of my questions. If and when I need further I will not hesitate to call Precision.
- Bill Smith
Louisville, KY
David was very prompt and courteous. He explained everything to me and I was able to make an informed decision. I would definitely recommend Precision to others.
- Susan Hoffman
Louisville, KY
Estimate on a new garage door. Ian came out and was extremely professional outgoing and knew exactly what he was talking about. Anytime I need garage door work I will be calling precision and asking for Ian.
- Richard Hardin
Louisville, KY
Josh showed up promptly, was courteous and professional, and stayed long enough to do the job right. Excellent service.
- Chris Fitzgerald
Product:
Louisville, KY
Kyle Cundiff was very nice and knowledgeable person. It was refreshing to talk to him because he saw our needs and seemed to be very trustworthy.
- Will Casper
Louisville, KY
Josh D did a great pro job rehabbing our door with proper springs and rollers. He was prompt and was done in less than an hour.
- Lawrence Bennett
Louisville, KY
Repair of cables that lift and close the door. Everything was excellent.
- Jerry Gregory
Product:
Louisville, KY
Great service and communication.
- David Thomas
Heard your ad many times. :)
- Carolyn Young