Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1770 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
I found your company online.... when I couldn’t get in touch with my previous overhead door company. Google showed almost 5 stars and i called. Holly answered the phone and was so very professional... got my appointment set up with a follow up email to confirm the appointment. It was so great seeing the names and pictures of the service techs on your staff. Travis arrived on time... was very knowledgeable. Suggested a repair I hadn’t thought of! He was fantastic and thorough! I am so glad i found your company! No complaints! Thanks you!
- Tina Clemons
Product:
Louisville, KY
I was impressed with the entire experience. From the phone call to schedule (friendly and helpful person) to the actual repair that fixed the problem. The repair man, John, came the same day I called. He was friendly, personable, and kind. He informed me about the issue to where I really understood it, provided options, and let me choose what worked best. I would recommend Precision.
- Terri Kendall
Louisville, KY
Saturday morning my wife went out to her car to go to work only to find that one of the springs on the garage door was broken, I was able to call Precision Door and within 2 hrs they had someone there to fix it. David Riedinger was great, he was courteous, he explained every thing that he was going to do, and also went above and beyond just replacing the springs. when he got here he also noticed that the Garage opener track was bent even thought he didn't have to fix it he took the time to straighten and fix it so it now works perfect, he also took the time to oil all the hinges and rollers, again he went above and beyond just fixing the springs. I will definitely use Precision Garage Door again and I will be telling my family and friends to call you if they have garage door needs.
- Bruce Scott
Louisville, KY
Travis N did a great job. I have always got my garage door service’s done by Precision because I believe they fix the problem within hours. Thanks.
- Alphius Rajinish
Product:
Louisville, KY
The lady that answered the phone was very nice. I was amazed to hear that I could get same day service. The tech was very nice and knowledgeable. He checked the door, told me what was was wrong and gave me the price to fix it. I agreed and within a little bit the door was working great.
- Joanne Lyles
Louisville, KY
Precision has done good work for me in the past but disappointed on a recent door purchase/installation. After 3 call backs because the door was approximately 2 inches uneven, they told me it must be the house. I called Raynor and they had it within 1/2 inch after a small adjustment to the drum.
- Adam Jackson
Product:
Louisville, KY
I give 4 stars to the response of the sales person. I give 10 stars to the installer Kevin who called before arrival and was early. Wore a mask, clean installation and showed me system and i paid by CC. I would gladly recommend your company to friend or relatives. I know you have to advertise but you can now remove me from the popups that are constantly being sent. Only first and last initial of my name can be used.
- Gus Ansback
Louisville, KY
I must admit, this was the first time ever having to deal with garage door issues. Having no clue what was the matter, Kyle came in and explained everything. Showed me what was going on and what I can do for some preventative maintenance. Called ahead and let me know he was on his way. 100% would recommend and will only use you all in the future! Thanks again Kyle!
- Kenny Schindler
Louisville, KY
David did a great job! He was very knowledgeable and professional. He explained everything to me and gave me options and worked very quickly. I would recommend Precision and would use them again.
- Karen Smith
Louisville, KY
Excellent service, which is why I came back to Precision for my garage door needs. Technician was very, very knowledgeable about the craft and performed the job with great efficiency and time. Would/have referred this company again
- Timothy Moss
Product:
Louisville, KY
Timely service. They were able to get me in the morning that I called. Door works wonderfully. Service tech Josh W did a great job. Issues: Door opener seemed to be a bit pricey. And tech did not hand around to help me program door opener in my truck.
- Latonya Griffith
Product:
Louisville, KY
Kevin installed two new garage doors, two new garage door openers, and assorted keypads. He was prompt, friendly and hardworking. My wife and I are glad we picked your company and would recommend them to anyone looking for service.
- Greg Ahlers
Product:
Louisville, KY
The technician was not able to fix the problem that I was having with programming the home link button on my Toyota. Then to matters worse he over heated the start capacitor my opener and didn't even offer to try and replace the capacitor.. The garage door won't open now. Now I am stuck with ordering the capacitor and repairing the unit myself.
- John Schwartz
Mr Schwartz, Thanks for taking my call and allowing me to explain the reason John was not familiar with that unit was because it was pre UL325 compliance.
Louisville, KY
We always use this company. Excellent techs and service.
- Jane Meagher
Louisville, KY
I got service for a broken cable on the morning following my evening call. John did a great job.
- Rick Vowels
Product:
Louisville, KY
Prompt response on Saturday and repairman came when expected. Very nice and knowledgeable.
- Carole Kuebler
Louisville, KY
Called Precision Friday afternoon. Not an emergency. They told me they'd have some out tomorrow, Saturday morning (no extra charge for weekends)between 8 and 10. Tech John called 7:40, said he was on his way. He was there at 8. Took him less than an hour to replace the broken spring, re-string the cables, inspect the bearings, etc. He explained everything he was doing. Very friendly, courteous guy. Great job.
- Michael Smiley
Louisville, KY
Showed up on time, fixed problem immediately and provided a new remote. General maintenance while he was there. Price was good.
- John Pisacrita
Product:
Louisville, KY
Very impressed with David Riedinger!! Very helpful and a pleasure to talk to. Can't wait to get my new garage doors and openers!!
- Sharon Harr
Louisville, KY
We bought your doors eight years ago and have been very pleased with their performance. We decided to do a tune up on them and your repair person, David, did the work. He was very professional and did a great job and explained what he did to improve the operation of our doors.
- Bruce Albertson
Louisville, KY
Very nice encounter with your representative. Grat to have someone who likes what he does!
- Fred Kaiser
Louisville, KY
Fast, on time and reasonably priced service... Tech presented many option of repairs, from a simple band-aid repair to best repair options.
- Micheal Hodge
Louisville, KY
Got a call 30 mins before arriving Tech arrived on time Diagnosed the problem Corrected it Very reasonable cost for the value of the service I would certainly recommend Thank you
- Gary Griffin
Louisville, KY
Heard your ad many times. :)
- Carolyn Young
Louisville, KY
My experience today was Excellent!! John called ahead and he arrived right on time. He was very respectful and listened to my explanation of the problems. John evaluated the door and opener and gave me his recommendations!! He was very knowledgable and gave me options and prices. John was very efficient with the installation and demonstrated the functions of my new opener. I am a very satisfied customer!
- Pat Benson
Louisville, KY
I give 5 stars only because of the service Dave Crowe provided me with. He was polite, kept his distance from me, and solved the problem I was having. Though I do have one complaint - since I am not the most knowledgeable about garage door/services I didn’t know what was going on with mine. It was a simple solution and I do think $65 for something that took 15 seconds to fix was a little ridiculous. I was recommended to you all, and I will be a lil hesitant to recommend and only to call you if for sure can’t figure out whats going on.
- Dakota Straub
Louisville, KY
En was great with explaining exactly what was wrong, and how he would go about fixing the issue. Even told us how to prevent future issues in the future. Will use Precision for any garage door repairs
- Cody F
Product:
Louisville, KY
Second time we used Precision. They provide a quick professional response to us. Over service tech was attentive to our problem, corrected it and checked all aspects of the door and opening system. Great service.
- William Walsh
Louisville, KY
excellent service from initial phone call to meeting John who took care of the problem quickly and professionly, service could not have been better especially considering the times were in right now.Thanks a lot PRECISION will be my go to and I will spread the word!
- Scott Crum
Josh was very knowledgeable, friendly and helpful! Thank you!
- Crystal Korff