Read what people are saying
about Precision Garage Door in:
Prospect, KY
Precision Garage Door of Louisvillehas received 87 reviews, averaging 4.99 Stars:
Prospect, KY
Prospect, KY
Tommy Gatlin was the Precision technician who installed my (2) garage door openers. He was very helpful explaining to me what needed to be done and the options available to me. He was very helpful making suggestions and listening to my concerns. You are lucky to have such an outstanding employee. Because of his work I will recommend your company to others.
- Judith Wilson
Prospect, KY
Tommy Gatlin came to service my garage door. He was professional but more importantly, he was kind and honest. I will always call on Precision for future repairs or installation, and I will request Tommy.
- Bobby Rhoades
Prospect, KY
A broken old door spring was professionally replaced by Brandon. He was personable, knowledgeable, and a military veteran- always a plus in my book! I will be purchasing two new doors from Brandon in the not too distant future. Highly recommended!
- Rebecca Miller
Product:
Prospect, KY
Brent really knows his profession and he is thorough in his explanations of what must be done. You can be proud to have him on your staff. As a former small business owner, I know how much you need to value your good ermployees.
- Nancy Hecht
Product:
Prospect, KY
Good morning Just wanted to let you know I had my garage door fixed yesterday at 9:30PM by Brandon. From scheduling the service to completion of the work, the service provided was truly exceptional. Thanks. Waqar
- Waqar Saleem
Prospect, KY
5 star on time and did the job timely fashion. Didn't leave copy of paid receipt.
- Richard Fischer
Mr. Fischer, Thank you for the opportunity to service your garage door and the nice feedback. Since we switched to tablets last year, we have done most things electronically, including sending invoices. I will send a paper copy of the invoice out in the mail today. Happy New Year! Sherri
Prospect, KY
We had our garage doors (and openers) installed by Precision. On the rare occasions when we required service, they were at our home within the hour. Their service techs are knowledgeable, proficient, and personable. Their work is always top notch. We needed to replace door seals damaged by last winter's ice storm - the work was done quickly, and well. The tech even swapped out an opener light bulb that burned out during testing! Can't recommend them highly enough.
- fred burr
Prospect, KY
Very informative! I appreciate both the knowledge and helpful information given to me by the repair specialist!
- natalie warren
Product:
Prospect, KY
We've used your service twice. Both times the technicians were on time, very professional, great personalities, did the work in a short time frame and correctly. Very happy with level of service and cost.
- Richard Wood
Prospect, KY
Brent did an excellent job replacing and fixing our garage door. Very professional at his job and with customers.
- Larry Chadwick
Product:
Prospect, KY
Friendly, fast, efficient service!
- Barry Motes
Prospect, KY
Brent was here within the time we were given. He was very knowledgeable and professional! Thank you for your services.
- Nikki and Todd Patterson
Product:
Prospect, KY
Our technician Colin, was very personable, knowledgable, and very proficient. He did the job in a very short period of time and did it right. We would definitely recommend Precision Door Service if asked.
- Richard Wood
Product:
Prospect, KY
Highly professional. Liked the idea of photo listing, knowing who would be knocking on my door.
- Michael Cleary
Product:
Prospect, KY
Ryan did a fantastic job. Quality work and attention to detail. I'll definitely use Precision for any future work I might need.
- Dennis Feeley
Prospect, KY
Efficient, organized, clean and friendly. The total cost was more than I had estimated, however, most of that was due to "contractor"/sub par parts initially installed. I called at 0900 and Brent was working on the door by 1120. Good service, quality parts and friendly employees. Definitely a good business plan.
- ron welsh
Product:
Prospect, KY
Could not have been nicer or more professional. The way that you helped me out very quickly was outstanding.The other company that I usually use showed up this morning and I told them it was already fixed. Seemed shocked and not happy. You guys will be my go to from now on. Thanks again
- sonny cease
Prospect, KY
Excellent service, very polite, very knowledgeable
- Mike Britt
Product:
Prospect, KY
Excellent service, very polite and knowledgeable
- Mike Britt
Product:
Prospect, KY
Great job, the tech was right on time and did a fantastic job. He stayed at it and was very careful around my car that was trapped in the garage. He was a polite young man and represented your company well. I would definitely use Precision Door Service again.
- steve ford
Prospect, KY
Brent was very professional and courteous and did an excellent job. Would highly recommend your company
- C.K. Spurlock
Prospect, KY
The spring broke on my garage door just before I could leave one evening for the airport to pick up my wife. I could not budge the steel door to open it to get cars out of the garage. While I could call my daughter to pick up my wife at the airport, I didn't know how to get her car out for her to go to work the next morning. Using the Yellow Pages, I starting calling garage door companies. Either they could not provide late service (even at an increased cost) or could not replace the spring that evening (requiring a service call the next day). When I called Precision, it was completely different. I received professional service from the dispatcher to the technician. Not only did they provide after hours service at no extra cost, but the technician arrived within a short time with a fully equipped truck. Total time from call to completion of service was less than 2 hours! The technician was friendly, knowledgeable, efficient, and fast. He explained the options for the repair clearly. He replaced the springs (broken), added bearings (for better support), rollers (for less wear and tear), and cables (kinked). In addition, he explained the best way to lubricate the hinges. Precision's standard warranty is excellent (1-year parts and service calls, 4 more years parts). In addition, Precision offers a lifetime limited warranty option that was very appealing to me. My next call for anything that has to with garage doors (openers, springs, rollers, etc.) will be to Precision.
- Glen Torstrick
Product:
Prospect, KY
We called Precision when our garage door wouldnt open
- Amie Davis
Product:
Prospect, KY
I was extremely impressed with Mike from Precision Door Services who came out to help me fix our garage door opener. We had been struggling with the garage door not working for a couple months - to the point that one of the kids would have to close the garage door and run out the back door of the house when we were leaving. I had tried numerous times to fix/adjust the door - but it would only fix the problem for a day or two. I called Precision late on a Thursday night, Mike came out first thing on Friday morning and worked meticulously to fix our opener. I told him that I was fed up and glad to throw the old one away - but he worked on fixing our current opener to reduce my costs. I was very impressed with his professionalism and the fact that he was looking out for my best interest rather than just trying to sell me something. I will use Precision Garage Doors for my future needs.
- Lou Kesten
Prospect, KY
I found Precision on line and chose it because of its location. I live in Prospect and want to use businesses in this area. I needed our door repaired and ended up getting an overhaul with the 5 yr warranty. I am completely satisfied. The technician did great; he was courteous, efficient and professional. Thank you!
- Jennifer Spears
Prospect, KY
Great Service
- Mark Olive
On time, knowledgable, courteous, kept me informed along the way -- very satisfied with the work done
- Tom Ramage