Garage Door Repair in Louisville, KY - Page 6

James BRYANT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision more than met our expectations. Trey Martin, the technician who serviced our problems was affable and courteous as well a knowledgeable and professional. Trey analyzed the situation, diagnosed the problems and offered manageable solutions. Our issues were resolved in timely fashion. On the basis of our experience I would not hesitate to recommend Precision to anyone who asked.

Gail Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage doors wasn’t working properly. I’ve used Precision before so I went with you again. It was expensive and unexpected for me to have to pay $1402. The technician was nice and helpful. I only wish you guys had a same as cash option so the payout wouldn’t have been so painful.

Robert Metz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for a repair request and Precision had a technician out within 2 hours. Friendly and efficient customer Service. The technician, Trey, showed up on time. He was polite, immediately diagnosed the issue and repaired it. Excellent Service all around.

Mike Twohey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door would not open and it was on Sunday. My husband called Precision and they came out that day. They employee, Jacqueline, was very friendly and knowledgeable. She replaced the springs and some barrings and our door was back in business. I loved the quick response and repair. Excellent service!

Ticha Hollingsworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was fast and accurate. Technician was very knowledgeable and explained everything! I definitely recommend!!! And I love the commercial Lol!

Dave Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A number of years ago our garage door system failed. Not knowing who to call, we picked Precision Door. They were able to install a new system the next day...a current, state of the art and very quiet new system, complete with an external access keypad to replace our outdated failed system. We were thrilled. Fast forward to 2 days ago...I came home about 9PM, parked the car in the garage and closed the door...heard a loud popping/banging sound as door closed. Sure enough a spring had broken. It was 9PM and our car was now in the garage with a door that wouldn't work. I called Precision hoping to leave a message BUT I got to talk to a live tech...he made an appointment for us for the next day (yesterday, Wednesday). Austin showed up right on time, confirmed the problem was a broken spring, and installed new springs and bearings for a very reasonable price. Wiithin 30 minutes we were back in business. We can't say enough about Precision Door. Their responsiveness, availability and competence put them at the top as far as my wife and I are concerned.

Steve Conrad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We picked Precision Garage Door because we have used them for repairs in the past. Today, I had significant problems trying to open our garage door. I quickly discovered that the wire cables were all broken. I called for help from your company, and I was very happy to have had Trey Martin arrive to do the job. He spent time replacing all of the cables and working on the springs to fix the problem. The door is working very well now! I highly commend Trey for his work and for his professionalism! He did a great job!

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work by Austin! Received a text that he was on his way and shortly later he was there. Very professional and personable. Got us back up and running in no time!

Donna Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was the first one that came up when I searched. You sent Kyle Frederick he did an excellent job. Very pleasant explained everything did a great job.

Cindy Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My sister referred me to your company and Kyle was my tech. He is a 5 star tech and I could not be more happy with him as well as Precision Door. I’ll be telling others about your company! Thanks!!

D.L. Briscoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to sincerely thank Jason and Austin for coming to both of my homes to repair my remote garage door opener. From start to finish, their service was exceptional. They arrived promptly, quickly identified the issue, and made sure everything was working perfectly before they left. They absolutely met—and exceeded—my expectations. My problem was fully resolved, and they took the time to explain what caused the issue and how to prevent it in the future. Both Jason and Austin were courteous and professional, and they clearly took pride in their work. It’s refreshing to meet service professionals who are both skilled and genuinely kind. Your company’s reputation for quick response, local expertise, and BBB accreditation definitely gave me confidence in choosing you. After this experience, I can say that confidence was well placed. Thank you again for your professionalism and for making the repair process so easy and efficient.

Mary Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt , efficient, courteous service

William Klump

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Purchased sensors. I have not received an email with the invoice for today's service. I would like a copy of the invoice.

Charles Edmondson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We purchased our garage doors from Precision a number of years ago and have been very satisfied. One of our garage doors door openers was very old and not working. Kyle replaced it for us. He was most efficient and professional, as well as being personable. He was excellent in every way.

Ernestine Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person that worked on my garage door was very helpful and professional. I highly, recommend him to do work for me again.

James Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great person great work. Happy with the job.

Ed Meehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have used several times-tried a cheaper co. Once- no comparison! Would recommend highly.

Amy Rock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn’t be happier with the service I received from Precision Garage Doors. My door stopped working, leaving my new car outside. This was on Friday at 3:00. I called Precision and they were here at 12:30 Saturday. My door was fixed in short order.

Kathy Ferrera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, helpful. Solved and explained the issue. Thanks

Thomas Marsteller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have an old garage and was worried it will cost us much to have it repaired, the price was reasonable that we also requested for the installation of rhe motor we have purchased before & was happy for the work done. Jackie was great, stayed until the work is done and patient enough to answer all of our questions. I will highly recommend her for any future services regarding garage door.

Irving Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very good. I will recommend him and Precision Garage door anytime.

Anna Cowley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota was great. Both knowledgeable, helpful and very efficient. Our garage doors are working better than ever and the updated equipment is awesome. Thanks so much!

Pam Costelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service rep, Kyle, was super efficient and did a great job. He was great and professional.

Frank G PaganoIII

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a repeat customer of Precision Garage Door. They are everything you want in a company. I called at 2:00p and they were here at 3:00p. One of my springs was broken and, of course, my car was locked inside. The tech was knowledgeable and concerned with keeping down the costs to me. I really appreciated that. He got me a three year warranty and explained how I could save money with annual maintenence inspections. His name was Kyle and couldn't have been better.

Lou Medina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door based on reviews from previous customers and response time on contacting me. Josh called at 840 and arrived shortly thereafter. He explained what he was going to do starting with a safety inspection then continue with the planned inspection. He was very thorough and insured I understood his diagnosis and what he was going to do to repair the problem. Thank you

James Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Received text before tech arrived, just as promised. Trey arrived promptly & evaluated the problem. He then gave a quote for repairs. Fair price, so I told Trey to proceed. He did a nice job and replaced the overhead spring. Very polite & made sure I was pleased before he left.

Richard Eatherly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was as good as it gets Very quick and a pleasure to talk with

Larry Despain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

same day service,professional ,courteous installation.price was comparable

Larry Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 77 years of age, I am not physically capable of doing everything I could formerly, so I phoned Precision Door to request service, even though this was not a job that I felt required extensive work. A so-called technician phoned me to say she would stop over on Friday, September 12th between 2 and 6 PM to take a look at it. Yet 6PM arrived and there was no technician. Then I received a call about two or three minutes past 6 from the person by the name of “Jackie” who was supposed to perform the service telling me that she was on her way. I had already made plans to go out for the evening, so I would have had to curtail my plans to accommodate her, which I did not want to do. I then ask if she could return in the morning, adding that “You can go home earlier, and I can enjoy my evening.” So she returned the following morning. All that was necessary was for her to reattach a bracket at the bottom of the door on the right side and situated the roller in the frame. It was not a job that required replacing any parts, and none were used, yet I was assessed a of $340. That is highway robbery and it was totally unjustified! In addition to that, I notice the following morning that the technician didn’t even tighten the bolts in the completely! Firstly, she never arrived when she said she would. Secondly, the work was shoddy and overprice. The way the technician worded it, one would have thought that she did a complete overhaul! That was obviously not the case, and it was not needed. At best, the service provided should not have cost more than $160. Your commercial states “Precision Door service is a name you can trust.” Really? Are people supposed to believe you’re going to charge them fairly? Ha!

Mike Portillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, friendly and professional service by Kyle this afternoon. Always enjoy the rapid response in repairing and servicing our garage door unit. Precision Garage door gets another five star rating from this customer of many years. Mike Portillo