Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1665 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Expecting to have a remote opener replaced, however, our system was 22 yrs old and Brent, our technician, explained the value and benefit of having a new one installed. This is what we chose and were amazed to have it done in about an hour. We are very pleased and would use Precision again. Great reviews for Brent!!!
- Jane Williams
Product:
Louisville, KY
Brett did a great job fixing my garage door and fixed the issue very quickly. He explained to me what needed to be done and why. He was able to answer any questions I had about the service he was providing prior to and while fixing my garage door.
- Crystal Dunn
Louisville, KY
Your website looked very professional, your rating with BBB, and Saturday hours were all important to me. Then there was the courtesy of your staff who answered the phone. The tech who came out was professional, courteous, and friendly, plus he got the work done very quickly. I would definitely recommend your company and services to anyone who needed them.
- Jon Lash
Product:
Louisville, KY
I had a problem with my garage door not staying closed. I just happened to get a flyer in the mail for Precision Garage company so I called them. The person who answered the phone was very pleasant. We worked out a time when the technician could come. It was the same day I called. My technician was Brent Halbur and he was outstanding. Called me before he came and when he arrived, he was very professional and very pleasant. He told me what to do in the future. I would definitely call this company again and would recommend them to all of my friends.
- Ruth O'bryan
Product:
Louisville, KY
I replaced a 22 year old garage door opener, had the chains replaced by belts and purchased new remotes. The quietness of the new opener with the belts is amazing. The technician, Zach Hornback, was on time for the appointment, told me what the price of the job was and how long it would take him to install before he started. I am very pleased with the service and the new opener.
- Kathy Ochsner
Product:
Louisville, KY
Give that man a raise...... GREAT service..... Thanks
- Barry Miller
Louisville, KY
I need the tech to come back and install another bolt on the weather strip. the last section is hanging down more than the other parts cause there is a screw missing, i understand his drill went dead, but i just noticed that the weather strip is sagging on the last part of it. Cant say I'm 100% happy, cause I'm still having the same problems i had before and after the tech left, granted its a situation with concrete, and he did replace the rollers, there is just still a gap, that I'm now paying someone else to repair.
- Raymond Mcgill
Product:
Louisville, KY
Brother in law recommended you. Also had a coupon. Brett, the installer, did a great job and was a pleasure to meet ! Very professional
- Mark Sturgeon
Louisville, KY
Jason Padrick installed a PDS 800 garage door opener. He arrived on time. Explained what he was going to do, and then set about doing it. An hour later, the job was complete, it was installed neatly, the mess, and old garage door opener parts cleaned up. He showed me how everything worked on the door and remotes, explained keeping my receipt in case I needed the warranty. I would definitely recommend Precision Door, and Jason Padrick to do the install.
- Paul Plevyak
Product:
Louisville, KY
24/7 was the key for me in selecting your service. Now that I have become a customer, it's the service that will keep me coming back and rendering other people to Precision. The service tech Jason was so knowledgeable about the business , I didn't just get my garage door fix , I got an education also.Jason was out standing .Thanks for the service and the quality of parts and workmanship.
- William Laird
Product:
Louisville, KY
You all are the best!
- Jane Meagher
Louisville, KY
I was experiencing noise issues with my garage door opener and found your ad in the Yellow Pages. Your timely one-day response and very professional service call by Zach required a new opener to replace the sprocket shaft problem on my 13-year old unit. Zach explained the repair and provided the necessary instructions to operate the new remotes. I really appreciated the 5-star service and intend to recommend you to family and friends. Thank you again for your prompt service.
- Roger Carlton
Product:
Louisville, KY
Mother board went out on our opener, prompting a check of companies doing repairs. Precision offered weekend appointments without extra service charges. The office person took my information and scheduled a Saturday morning appointment. The technician came when promised and after weighing my options (repair the 10 year old unit or purchase a new opener) it was decided to purchase a new opener. We decided on a belt-driven opener to replace our chain driven one. The technician installed the new opener and belt in about an hour. So far we are very pleased with the new opener, as it is extremely quite. I would recommend Precision to others.
- James Wick
Product:
Louisville, KY
5 stars Garage door repair. Very positive experience! Tech was well versed and professional as well as being a very interesting person to talk with. Job well done!
- Ron Crutcher
Louisville, KY
We had two openers taken out by a surge during a thunderstorm. The problem was assessed the same day that it happened and our new openers we're installed two days later. Everyone from your Precision was prompt and courteous. I will definitely call you again.
- Christopher Betz
Product:
Louisville, KY
I noticed a problem with my garage door this morning. I called Precision Door to setup an appointment for later in the week. They ended up coming the same day I called them. Derek saw what the problem was right away and had it fixed in just a few minutes. This was the second time I have used Precision and would use them again.
- Phil Fox
Louisville, KY
I just had my door repaired by Jason Padrick. He was thorough, efficient, courteous, and helpful in describing only what I needed to have fixed. Even though the original quote I received was higher than what I budgeted, Jason worked with me to find a solution and get my door fixed with a price I was comfortable with. Thanks again.
- Bryan Flanigan
Product:
Louisville, KY
Did good job, very quick. Great personality.
- Tom Meadows
Product:
Louisville, KY
From my initial call to having the job completely service was excellent. Brett came to my home, explained everything to me and repaired my garage door efficiently and at a very reasonable rate. He was professional and very knowledgeable which put me at ease. I would definitely recommend this company, they really did a great job.
- Karla Crawford
Product:
Louisville, KY
Precision was recommended to me by a relative who had a favorable experience with the company. I too had a favorable experience with Precision this past week. Zack, a very knowledgeable Precision technician, showed up to replace door seals that were split, allowing water to flow easily into our garage with every storm. After a quick analysis of the condition of the units, Zack replaced the weak springs, worn rollers, worn door seals and adjusted the doors for easy opening and closing. The doors now work like brand new ones. Great job and thanks again Zack.
- Rick Mills
Product:
Louisville, KY
Just completed door repair but also ended up ordering new door. The tech was very good and very knowledgable. Did the best service work I've seen for along time. I would recommend this company to friends and family
- Cris Hartford
Product:
Louisville, KY
Jason was fabulous. He was very professional and efficient. He arrived exactly on time and finished the job perfectly too. Kudos for a job well done.
- Michael Yarmuth
Louisville, KY
A rib on the garage door broke on a Friday night. Could not get the door to close. Had to leave the door open all night. On Saturday started looking for someone to fix the door. First couple of numbers I tried were closed for the weekend. I saw the site for Precision that said they were open on Saturday. I called the number and got a very professional agent who said that they had an opening from 3-5pm and that Brent would be the technician. Yeah, yeah, I thought. Well Brent called at 3:30 and said he was 20 minutes away. When he got there he got right to work. He gave me two options. Repair the door with reinforcing rods - 3 would be needed at $70 a rod plus $48 for service call. Wow, I was impressed. Not only did he give me the options but told me the cost. The second option was for a new door. At first, I opted for a new door but it would take a week to get it and then another week to schedule. He said he would reinforce the door so that I could open and close it for that period. He reinforced the door and did such a good job that I opted to not get the new door. I could not have been more impressed with their professionalism and service.
- Tony Fortwengler
Louisville, KY
Fast service, very informative. Would definitely recommend!
- Matt Watts
Louisville, KY
Absolute 5 star service!! Jason came out to replace a defective cable that was put on several years ago. He and the assistant in training that performed the work were very professional and a pleasant to be around. Jason was not only effective at the work he performed but made sure I understood everything and was at ease with the situation. I can't say enough how impressed I was at the quality of service displayed by Jason...he represented Precision very well, and Precision should understand that they are very, very, very fortunate to have him representing their company with the people in Louisville. Peace and blessings...Jonathan
- Jonathan Rowland
Louisville, KY
Great service, within a couple hours from time discovered problem until problem solved. A little expensive, but for quick service you must pay the price.
- Larry Ott
Product:
Louisville, KY
On-time, pleasant and informative. Explained in detail service needed and explained charges. Conducted work in a professional matter. Five (5) star review!
- Susan Wetter
Product:
Louisville, KY
Found y'all online and am so pleased with the service. Thank you.
- Cathy Moss
Product:
Louisville, KY
Hello, the tech installed a new garage door opener (key pad) today and I am happy with the service. I give a 5 star rating!
- Lori Mcgrath
Product:
Brent was very professional and did a great job I will hire precision door service again if needed in the future
- Steve Sinnott