Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1757 reviews, averaging 4.89 Stars:
Louisville, KY
Product:
Louisville, KY
Courteous staff, quick response, open 24/7, actually made appointment with human assistance and not robo device. Steven Fey was kind young man that notified me as he was arriving and explained the problem and how to resolve. Good customer service is a rarity these days. Will definitely recommend to others.
- Pam Keating
Product:
Louisville, KY
Excellent Service!! My technician came on Wednesday, told me what was wrong w my door, scheduled job for the next day; arrived on time, completed the job and explained about the problem! I would highly recommend this technician!
- Shirley Foster
Louisville, KY
John was great!! Very professional, explained the problem, changes that needed to be made and the cost options. Fixed it within a couple of hours. Works and sounds so much better!!!
- Michelle Pollard
Louisville, KY
Thanks for your good service in replacing my openers and fixing the push button opener outside! Today when I came in and closed the door, I noticed that the light inside the opener's "operating box" remains on, and I cannot get it off -- no button seems to do it. I am afraid that bulb will go soon. Can someone please tell me how to turn it off? Many thanks. Martha Boltz
- Martha Boltz
Product:
Louisville, KY
Technician was prompt and professional. He gave an estimated cost for repairs before proceeding. Was knowledgeable of products and required repairs. Would definitely recommend company to others needing garage door opener repairs/replacement. A 5 star rating.
- Warren Biss
Product:
Louisville, KY
After initial repair of the opener it again would not work the first time I tried it. The technician on the second visit said the opener needed to be replaced. I asked for a rebate on the failed first visit but was denied. On appeal I was given a reprieve on labor only by the supervisor. I believe a rebate of the entire charge for the first visit which did not solve the problem would be fair, thus the bad rating.
- Douglas Abrams
Product:
Louisville, KY
On time and excellent in everyway
- Phil Abell
Product:
Louisville, KY
The technician arrived right on time and gave me a call when he was about 15 minutes away which was so nice. He explained the problem, fixed it quickly and gave me advice about maintenance of my garage door. Very helpful and polite.
- Kathy Nugent
Louisville, KY
Tech did great and worked around my junk in the garage.
- Josh Thompson
Product:
Louisville, KY
Travis was great! he did an awesome job! He repaired my door and replaced my 35 year old opener in a very speedy turn around. My door has never worked better. Thank you for all your help!
- Charles & victoria Bryan
Product:
Louisville, KY
We were truly impressed from the time I spoke with the office staff to when the technician left our house after completing the job. We needed 2 new panels and a new motor ASAP! Another company that was supposed to install these items kept giving us the run around on time frame to get it done but Precision came to look at the job one day and were able to get it installed and fixed by the next afternoon! The Technician, Joseph, was also very professional, knowledgeable, and extremely polite and courteous! Would hands-down recommend this company for any garage door needs! Thank you, Precision, for bringing back great customer service!
- Tracy Arena
Product:
Louisville, KY
Joe was great. He analyzed the problem and solved it quickly. Thank you for your prompt and kind service David Grant
- David Grant
Product:
Louisville, KY
prompt, knowledgable, courteous and effective
- John Hardwick
Louisville, KY
A concrete company I call a door service to see what they might do for my problem. I chose your service. So glad I did. Door was not hitting concrete all way across. Your technician, who, by the way, was top notch, suggested using the rubber stripping across bottom of door. It works beautifully keeping cold air out and was more affordable for me. Thank you so much!
- Pam Shanks
Louisville, KY
Technician identified the fault quickly. Made repairs and recommendations on how to extend the service life of the garage door and it’s components. Totally satisfied with professionalism, courtesy and knowledge of your employee. Thanks Joe
- George Edwards
Product:
Louisville, KY
Prompt honest service. Came out early on Sunday morning. Technician was thorough and took the time to explain issue and how it was resolved.
- David Mcnair
Louisville, KY
We are happy with new garage door opener. Good to have wireless abilities.
- Scott Sylvester
Product:
Louisville, KY
Awesome service. Great technician.
- Steve Willis
Product:
Louisville, KY
I always call Precision as they always do their best to please and do not leave you with a very over the hill bill. I just had then in today to fix a garage door outside wall opener and had them lubricate the things that needed it. They work fast and they work right. Can't say anything but good things. Thank you Precision
- Jacquelyn Howard
Product:
Louisville, KY
Great service! Technician very knowledgeable. Did a complete rebuild in 1 hour. Could have repaired cheaper elsewhere, hopefully getting what I paid for.
- Ricky Downs
Product:
Louisville, KY
Excellent service. Prompt, courteous & efficient!
- Robin Lucas
Louisville, KY
John R. did a great job. He arrived quickly, assessed our door, then completed necessary work. Our door works better than ever!
- Rodney Hasberry
Louisville, KY
I have used Precision before and was very pleased with the work and how I was treated.
- Mitzi Jordan
Product:
Louisville, KY
Was very prompt and very knowledgeable. Didn’t try to pressure me into buying something I didn’t want . Made sure I understood what I was buying verse service repair. Nice young man.
- Don Rigazio
Product:
Louisville, KY
Travis did a great and professional job.
- Rick Vowels
Product:
Louisville, KY
Got your information from Home Advisor but your salesman was very polite and knew what he was talking about.it was A pleasure to work with him.
- Michael Rippy
Louisville, KY
5 stars. Your serviceman, Josh, called me when he was 10 minutes away. He checked out my problem and determined I needed a new motor and set up. He finished installing it in about an hour, and had me come out to reset the keypad. He was friendly, prompt, and finished the job in a timely manner.
- Joan Mckim
Product:
Louisville, KY
Travis was the technician. Travis was very knowledgable and professional. Broken torsion spring, upgraded to better quality parts and had other worn parts replaced. Travis ensured all parts were working as needed prior to leaving. Yes, I highly recommend!!!
- George Nosko
Product:
Louisville, KY
I was thrilled with Travis, the tech who came to help me. He listened to me and figured out a way that I could get a used opener which saved me money and made my door not open on its own when it wanted to. He came as his last appointment and got it done! He is a cheerful person and a pleasure to talk to AND my garage was closed this morning for a change. Thank you so much, Travis! You are the best!
- Patricia Hagedorn
Product:
Outstanding customer service. John, our service tech, was very good. Offered options and was very friendly and knowledgeable. Ended up ordering new door and opener. weekend appointment was a plus.
- Jack Savage