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Read what people are saying
about Precision Garage Door in:

Shelby County, KY

Precision Garage Door of Louisville
has received 90 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! The technician was very thorough when installing the new opener as well as servicing our existing door. And I really appreciate the quick availability of work on the same day I called. Thanks!
Natalie Goss
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason completed the garage door with Five (5) *****. Jason was very helpful and such a "nice young". Hope Jason stays with your firm for many years. Thank You Again Ben Zimmerman Shelbyville, KY
Ben Zimmerman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very personable, prompt, helpful service. Will contact them again for my garage door repairs.
Ida Ebbs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service, technician was vey informed on what needed to be repaired he explained everything to me and finished in appropriate time. I was referred buy a neighbor and will gladly recommend to others as well as use you again if needed.
Vicky Tungate
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis showed up on time after his courtesy call saying he was coming. He thoroughly explained his plan to replace the springs and the price. He worked efficiently the whole time. He finished when he said he would and then tested "everything". We now have a very quiet garage door.
Greg Benner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with the door but your prices keep going up and nothing has changed about the product. 499 for 3 remotes? I mean I can buy one and go buy two more programmable at Lowe’s for 30 dollars each. I build 5-12 houses a year and when I first started doing business with Precison my basic model door stated at 1200 then went to 1400 to now 1879 for the same size door and house plan. Can’t blame Covid on price gouging your clients. I’m switching company’s.
Tommy Mccann
A Response from: RM

Mr. McCann, Thank you for taking the time to discuss your recent quotes with me so I could clear up the confusion. As per our discussion, the $499 charge includes a belt drive opener, 2 remotes and a keypad with a lifetime motor and belt warranty. In regards to your comment on door pricing, our cost has increased six times this year alone from the manufacture as a direct result of COVID's impact on the overall workforce. We believe our prices are fair and continue to hold regular cost analysis meetings.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was knowledgeable and very helpful. Fixed my problem immediately. Explained everything in detail and explained options for the future since my motors are aging. He arrived early!
Leslie Breitenstein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision Door. I was informed from the time of scheduling until the technician arrived. They were very prompt and courteous. I hit the sensor and my door would not close each time. The technician checked the sensor, all safety points and lubed it. While he was here he showed me what to do if this occurred again as well as reset my code. He was very professional.
Darlene Eddington
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cam initially came out to service our commercial unit on a 10’ door. He recognized that he needed assistance from a Sr Tech and called David to come join him. They were both very professional. They were transparent in what they were doing, as well as challenges. They did their due diligence in trouble shooting, they kept me informed. The provided an up front pricing estimate. One item they could not remedy, I was later able to remedy going through the Overhead Door manual (which we didnt have at the time of repair). Bottom line. Honesty, professionalism and a timely service means 5 stars because of who these men were. I’d use them again and I recommend Precision Garage Doors.
Mark Hillis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man's name that worked on my garage door was Rick. He was very polite and explained everything that was needed to repair my door. I would recommend him to friends in need of his services.
Mary S.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast response and service. Tech was very professional and full of helpful knowledge. Price was a little high but, probably worth it considering it was same day service and the state of the workforce today. Great job!
Chris truelock
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the service man was very nice . Seemed surprised when I asked if he had a mask . I offered him one and he wore it the entire time. He really could not find anything wrong with the door, checked everything over , gave me a few things to look for , told me I needed to give him $65 , wrote out the ticket and that was all. I hope this doesn't happen again since he said everything was fine.
Carol Goss
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech that came to home was very helpful at looking at options for new doors. I had several companies come out for estimates and really appreciated the time spent explaining
Wade Davis
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on a Sunday morning and the tech, skip came out that day. He let me know when he was 30 minutes away and arrived on time. After a very thorough inspection of my door and opener, he let me know exactly what was needed, the cost and even suggested a few options that I could consider while he was on site. Very professional and he was done in less than an hour. I am a home builder and would definitely call them again for my door service needs.
George Skeeters
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called yesterday and had service today. David was prompt, courteous and thorough. We knew that we would possibly have to get a new motor which we did and he gave us several options with no pressure on which one we should buy. He knew exactly what to do and how to do it. At this writing, we are very pleased with the service and quality of the product we received. There is a 90 Day Warranty which covers Service fee if return is needed. There is a 1 year battery and electronics warranty There is a Lifetime Warranty on the Belt & Motor (through the Manufacturer)
Gail Massey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After checking the internet for Garage Door Repair companies and reading their reviews, I selected Precision Garage Door Co. to check out my non-operating remotes to my Oplener. The company responded to my call on a Sunday and even offered to come that day but I had them make an appointment for Monday. The service Technician was David and he was very professional, courteous and very knowledgeable. I was very impressed with him overall and feel that he is an asset to the company and to the customers that he services. If I were still in business he is the kind of employee that I would want representing my company. If I need service in the future I will not hesitate to call this company again and would recommend them to anyone needing garage door work done. This company appears to be very well run and managed.
Ken G.
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great Job
Larry Elery
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision was excellent. The technician, Thomas, did a great job. He was very professional and explained everything well. He was quick and did a good job!
Joe Rovetto
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason called and was able to come out earlier then appointment time. He went through our option and was honest and kind. I would advise anyone who needs garage repair work done to contact Precision.
Eva Amyx
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

TV commercial. The service technician did an outstanding job of explaining what he recommended! He was very courteous and knowledgeable! I would highly recommend him !
Judy Masters
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job!
Wendy Kilgore
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage spring broke on Friday and in less than 24hrs it was working again thanks to great service by Josh W! Courteous, friendly, and professional describe Josh W. Reviewed the issue, quoted me several solutions, wasn't pushy, and did exactly what I asked for in half the time I thought it would take. I am very pleased!
Jeremy Witt
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came out the day after we called, so we had virtually no wait. The technician called to alert us to this arrival time, was prompt and courteous. He wore a mask. He installed our new garage opener, springs and weather seal very quickly and left no mess. We couldn’t have asked for better service! Thank you!
David Barrett
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service Man did a great job, changed both springs and 10 rollers on the door, explained all the cost and details before he did the work. Very pleased with his work.
Colin Stewart
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the service tech came to our door 15 minutes prior to beginning of time window. He was very professional, ask me to remove the vehicles from garage, told me the charge for the service and equipment. He programed the new opener-remote . Made sure both doors were programed into opener . Presented me with invoice, gave him payment, he sent via email my paid invoice . Love when a plan comes together as intended, thank you Precision Garage Door Company
Ralph Evitts
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David came in and evaluated my situation. Gave me several quotes but didn't pressure me to do the most expensive option. He performed the maintenance required. Then gave me some advice on things that may need to be addressed later. Very professional !!
Richard Johnston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh did an outstanding job! Explained the probable minimum charges after his initial assessment. Walked through each step as he was repairing the door, explaining "what" and "why". Ensured that everything he did addressed the issue and ultimately corrected the problem. He was courteous, professional, and patient in answering questions. Really couldn't have asked for a better service call. Thanks!
Kerry Groves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dwayne was very thorough with finding our problem and also extremely personable.
James Husband
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision a few times over the past few years and wouldn't even consider calling anyone else. Very professional, personable techs, always prompt and keep you informed during the entire process. Reasonable, considerate, quality work, can't say enough. Highly recommend!!
Heidi Gregg
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on Tuesday, got an appointment the next day. Travis was my tech, great guy. Gave me 3 options for fixing the opener. Decided to to have both units replaced as they were over 20 years old. Unbelievably quiet now. Travis was all done in a couple of hours, and gave me a great tutorial on my new openers. Could not be happier with service provided and installation. Thanks.
Scott Tschauner
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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