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Read what people are saying
about Precision Garage Door in:

Shelby County, KY

Precision Garage Door of Louisville
has received 76 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called yesterday and had service today. David was prompt, courteous and thorough. We knew that we would possibly have to get a new motor which we did and he gave us several options with no pressure on which one we should buy. He knew exactly what to do and how to do it. At this writing, we are very pleased with the service and quality of the product we received. There is a 90 Day Warranty which covers Service fee if return is needed. There is a 1 year battery and electronics warranty There is a Lifetime Warranty on the Belt & Motor (through the Manufacturer)
Gail Massey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After checking the internet for Garage Door Repair companies and reading their reviews, I selected Precision Garage Door Co. to check out my non-operating remotes to my Oplener. The company responded to my call on a Sunday and even offered to come that day but I had them make an appointment for Monday. The service Technician was David and he was very professional, courteous and very knowledgeable. I was very impressed with him overall and feel that he is an asset to the company and to the customers that he services. If I were still in business he is the kind of employee that I would want representing my company. If I need service in the future I will not hesitate to call this company again and would recommend them to anyone needing garage door work done. This company appears to be very well run and managed.
Ken G.
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great Job
Larry Elery
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision was excellent. The technician, Thomas, did a great job. He was very professional and explained everything well. He was quick and did a good job!
Joe Rovetto
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason called and was able to come out earlier then appointment time. He went through our option and was honest and kind. I would advise anyone who needs garage repair work done to contact Precision.
Eva Amyx
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

TV commercial. The service technician did an outstanding job of explaining what he recommended! He was very courteous and knowledgeable! I would highly recommend him !
Ken Masters
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job!
Wendy Kilgore
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage spring broke on Friday and in less than 24hrs it was working again thanks to great service by Josh W! Courteous, friendly, and professional describe Josh W. Reviewed the issue, quoted me several solutions, wasn't pushy, and did exactly what I asked for in half the time I thought it would take. I am very pleased!
Jeremy Witt
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came out the day after we called, so we had virtually no wait. The technician called to alert us to this arrival time, was prompt and courteous. He wore a mask. He installed our new garage opener, springs and weather seal very quickly and left no mess. We couldn’t have asked for better service! Thank you!
David Barrett
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service Man did a great job, changed both springs and 10 rollers on the door, explained all the cost and details before he did the work. Very pleased with his work.
Colin Stewart
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the service tech came to our door 15 minutes prior to beginning of time window. He was very professional, ask me to remove the vehicles from garage, told me the charge for the service and equipment. He programed the new opener-remote . Made sure both doors were programed into opener . Presented me with invoice, gave him payment, he sent via email my paid invoice . Love when a plan comes together as intended, thank you Precision Garage Door Company
Ralph Evitts
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David came in and evaluated my situation. Gave me several quotes but didn't pressure me to do the most expensive option. He performed the maintenance required. Then gave me some advice on things that may need to be addressed later. Very professional !!
Richard Johnston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh did an outstanding job! Explained the probable minimum charges after his initial assessment. Walked through each step as he was repairing the door, explaining "what" and "why". Ensured that everything he did addressed the issue and ultimately corrected the problem. He was courteous, professional, and patient in answering questions. Really couldn't have asked for a better service call. Thanks!
Kerry Groves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dwayne was very thorough with finding our problem and also extremely personable.
James Husband
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision a few times over the past few years and wouldn't even consider calling anyone else. Very professional, personable techs, always prompt and keep you informed during the entire process. Reasonable, considerate, quality work, can't say enough. Highly recommend!!
Heidi Gregg
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on Tuesday, got an appointment the next day. Travis was my tech, great guy. Gave me 3 options for fixing the opener. Decided to to have both units replaced as they were over 20 years old. Unbelievably quiet now. Travis was all done in a couple of hours, and gave me a great tutorial on my new openers. Could not be happier with service provided and installation. Thanks.
Scott Tschauner
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The PGD technician who performed our garage door repair was prompt, polite, and knowledgeable. I did feel somewhat that we were being upsold on the more expensive of the 2 repair options presented (which we took), so time will tell whether we made the right choice.
Debra guess
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for the service. I felt $884 dollars for a door opener and springs was high way robbery.
John Downs
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional service gives great peace of mind! I have never regretted giving Precision my money.
Bruce Wells
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke on a Saturday morning. Precision was there by Saturday afternoon to fix it. My service tech (En) was very professional, polite, and respectful. He inspected the door and the opener, provided me with a list of the issues and the repair cost. He worked very efficiently and had the door fixed in no time. I would definitely call Precision again if need be and recommend them to family, friends, and neighbors.
Sandy Birge
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was my tech .Did a great job , called to see if he could come early. Explained everything . very satisfied. Will call again if needed
Bobby Shaver
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Precision! Travis, your tech, was prompt, professional and precise. Appointment was made and door repaired that afternoon. Excellent communication from technician, when he was delayed. Appreciate such good service.
SSE
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

En was very quick and thorough. He had everything repaired/replaced in a hour. Will definitely use Precision again!! Thank you!
Robert Bates
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Picked your company based on recommendation from the neighborhood community FB site. Very polite and honest about condition of garage door and wear of the springs. When it’s time to invest in new springs and door, I will call Precision????
Lisa Koenig
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great doors & excellent service. Salesperson to technician everyone was very nice. Would recommend to others.
Danny Newton
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful customer service! Professional, kind, & did more than what was expected!
Lori Ethington
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found Precision a few yrs ago when we needed our small door repaired. Had such a great experience we called them first when the big door needed an overhaul. I love this company! Our tech, Josh W was friendly,, professional, prompt, gave us several options and best of all, no high pressure sales pitch! He was on time, very thorough, did a fantastic job! We are very satisfied and would highly recommend Josh and Precision anytime!!!
Heidi Gregg
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

someone answered the phone when I called. This is a big plus for me. Instead of getting a voice message to leave a message.
Charles Phillips
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wife came in from work upset the garage door had "broken". I went on line and found Precision. Chatted with the representative about the problem. Was able to get a turn around appointment in less than 24 hours. The service man came out the next morning, found the problem and fixed it on the spot. My wife said the service tech was professional and explained the problem and cost. It was done in less than an hour.
Patrick Mccool
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. I called and they were able to schedule a same day appointment. The technician was able to identify the issue I called about and another safety issue. The work was high quality, quick, and we'll prices. Highly recommend.
Casey Foster
Service Provided:
Garage Door Repair
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