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Read what people are saying
about Precision Garage Door

Precision Garage Door of Louisville
has received 5 reviews, averaging 3.00 Stars:
Review:

Precision was wonderful to work with. Our cars were trapped in our garage & they graciously worked us into their very busy schedule the same day. John was absolutely fantastic! He worked quickly and efficiently reusing everything he could and only replacing what was necessary. He kept our repair cost to a minimum. Our garage door now functions better and quieter than ever. I highly recommend Precision Garage Door Service!
Stephanie Haler Mora
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Unfortunately, despite my providing her with a very comprehensive explanation of what I needed, and specifically asking whether this work could be done, turns out the appointment setter was unaware that Precision doesn't repair Wayne Dalton garage door torsion springs. This is why I can't give more than 3 stars. However, after Collin arrived, we discussed options and elected to replace the entire torsion spring assembly. The work was well done, he was prompt in arriving, the time taken to complete the task was minimal, and he was very courteous.
Rick Fontaine
A Response from: Dwayne

I apologize for the misunderstanding with our office in booking your repair appointment. Although we do work on all makes and manufacturers of doors and openers, sometimes we do have to convert the builder grade systems to a standard torsion. In your case it was a Wayne Dalton torque master system with an internal spring mechanism which are notorious for a short life cycle. To my knowledge most door companies wont replace these but rather do the torsion conversion because of the longevity issues. Thank you so much for your business, and again I apologize for the misunderstanding but I'm glad in the end we were able to get your door fixed right with a high cycle torsion system that will last for years to come. -Steve Van Dam

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

somewhat of a very generic e-mail. i had a new door and opener install, had a few miner setbacks, however my installer Dillon was very knowledgeable, professional and courteous
Nicki Kennady
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service has very good,but Brent wes just a little late.
Gary Pontrich
Service Provided:
Garage Door Repair
Review:

The service performed by Brent was excellent. He was efficient, knowledgeable, thorough and very helpful. The only issue I had was the information on pricing over the phone with your representative was mis-leading. I asked for a price for the replacement of 2 springs and when Brent got here he said that was the price for 1 spring. I had cancelled another company because of your pricing.
David Corney
A Response from: Dwayne

I'm very sorry for the misunderstanding on the price of the springs, we try to be as upfront as possible. There must have been a communication error, we will work on it to prevent this from happening in the future. Thanks, Steve

Service Provided:
Broken Garage Door Spring Repair