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Read what people are saying
about Precision Garage Door in:

Shelby County, KY

Precision Garage Door of Louisville
has received 33 reviews, averaging 4.88 Stars:
Review:

I am very pleased with the installation of my new garage doors. The technicians were prompt and informative. The garage doors help to enhance the appearance of my home.
Evie Lantzy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Replaced roller springs went ahead and did a up grade on springs and replace the rollers. spent a little more than expected but the warranty made up for the extra cost along with the military discount. On time and quality work
Kevin Bevil
Service Provided:
Broken Garage Door Spring Repair
Review:

Brett was professional, kind and skillful. He explained my options for repair of a door that could not be raised manually so repairing it in a timely manner was imperative for me personally. I appreciated his call to let me know he was on the way as I live outside the metro Louisville area. Once I chose what I wanted to do he repaired the door very quickly. I liked that payment for services had the check or credit card option. Also Brett was empathetic to my dilemma as I am a recent widow.
Mary Dovak
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your evening hours were a plus. After first technician left, the door began malfunctioning again. Thank you for promptly sending someone to follow up and find the issue.
Jo Strong
Jeff Goff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

THE GUY THAT INSTALL OUR GARAGE DOOR, WAS VERY POLITE. ALSO, HE WAS VERY KNOWLEDGEABLE. I WOULD RECOMMEND ANY WHO NEEDS REPAIRS ON THEIR GARAGE DOOR TO GIVE YOU GUYS A CALL.
Philip Clifton
Brent Halbur Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Zachary repaired our garage door today!! He did an excellent job. I will definately use this company for any future work I may need done.
Angela Murphy
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Quick, painless.. couldn't ask for nicer technician!
Hewitt Hurst
Service Provided:
Garage Door Repair
Review:

We had lightning hit out house and basically fried our garage door motor etc. Precision had installed our new door and opener 1 1/2 yrs ago. We were totally satisfied with our last experience so it was a given to call them back to help us out again. Brett was our technician this time and he was extremely professional, with a great personality and was such a positive representative of Precision. The new motor that was installed is amazing, even better than the last one we had, unbelievably quiet!!! We highly recommend Brett and Precision for garage products and repairs.
Robert Gazaway
Service Provided:
Garage Door Opener Repair
Review:

Job well done...didn't pressure me into purchasing more than what was needed. I rate service 4stars
Mike Hardin
Jeff Goff Service Provided:
Garage Door Repair
Technician:
Review:

I was very please with all that was done. Mr. Hornback was very knowledgeable of what he was doing and showed me how to use the new system. I will make sure to call Precision if I need anything pertaining to the garage doors. What a wonderful company. I had called other companies who wouldn't even come to Henry. When I called Precision they made me an appointment the next day.
Linda Robinson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

THE BEST SERVICE EVER!!!! COME ON TIME SAME DAY SERVICES. TECHNICIAN FRIENDLY. GREAT PRICE!!
Marchelle Mooney
Service Provided:
Garage Door Repair
Product:
Opener
Review:

I was VERY satisfied with the work Brandon did and very happy with price. I would use them again and highly recommend precision.
James Ellis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service !!!
Phillip Smitha
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had the unfortunate need for a major garage door repair recently. But, fortunately....I chose Precision to do the work for me. They came out on the same day that I called and even sent a confirmation email letting me know the time and my techs name. My technician, Brett, was awesome. He was very knowledgeable and the nicest fellow. He did the work quickly and professionally all the while making me feel very comfortable with the repairs and the cost involved. Even had me laughing through the stress! I would highly recommend Precision if you have an unfortunate situation like I did. Thanks Precision and Brett!
Barbara Carby
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My call was answered very early and an appointment scheduled for the same day. Derek was on time, courteous, helpful and had my garage door fixed within an hour. I appreciated the quick and professional service and would recommend Precision Door Service to anyone. Thanks!
Renee Perry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Derek was on time and very professional. figured out our problem within 15 min so we decided to get new springs and stuff while he is here. price was great. will definitely use and recommend this company / tech again :)
Glenn Wyatt
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Derek saved the day! He was there in a timely fashion and was able to fix the problem. The situation with the garage door repair appeared to us to be a 'real problem'. We were pleasantly relieved to find was a fixable problem in a short amount of time. Derek was knowledgeable, professional, and very easy to work with. Thanks for your quick, reliable service. We have used your company before and will continue being a customer.
jim lichtenfels
Service Provided:
Garage Door Repair
Review:

Very pleased with my repairman and the job performed. He explained the current status of the door and explained my options and didn
Ricky Haven
Service Provided:
Broken Garage Door Spring Repair
Review:

Very pleased with Tommy's professionalism as well as the appointment scheduling process. Our problem was not only a broken spring but an issue with our opener that we had put off repairing. Tommy presented different options on how to proceed, assisting us with the pros and cons of each one. Hopefully we won't have another garage door issue for a while, but when we do, I won't hesitate to call Precision again.
John Greulich
Service Provided:
Broken Garage Door Spring Repair
Review:

Fast professional on time Fixed the problem
Don Garr
Brent Halbur Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Ryan did a great job, was on time, and very polite and caring. Fixed all necessary items and we couldn't be more pleased. Thank you. Steve Wallace
Steve Wallace
Service Provided:
Broken Garage Door Spring Repair
Review:

Very professional and timely, good service!
Andrew Perkins
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

found on-line... excellent phone response...right on scheduled time for service/estimate...knowledgeable friendly tech (ryan) not pushy-just informative...more than I had hoped to spend but nothing about my Precision experience thus far will prevent, but only encourage my decision, to go with PRECISION...THANK YOU
Rob Lane
Service Provided:
Broken Garage Door Spring Repair
Review:

Ryan was great! Very professional, explained everything in detail and was very knowledgeable in what needed to be done and what he recommended be done. Fixed the door and reviewed everything with us so we understood what was done and the warranty on the work. Absolutely phenomenal! Ryan was great and I am extremely satisfied with all aspects of your company! Precision has gained a life long customer here!
Amber Schenck
Service Provided:
Broken Garage Door Spring Repair
Review:

Unfortunately, despite my providing her with a very comprehensive explanation of what I needed, and specifically asking whether this work could be done, turns out the appointment setter was unaware that Precision doesn't repair Wayne Dalton garage door torsion springs. This is why I can't give more than 3 stars. However, after Collin arrived, we discussed options and elected to replace the entire torsion spring assembly. The work was well done, he was prompt in arriving, the time taken to complete the task was minimal, and he was very courteous.
Rick Fontaine
A Response from: Dwayne

I apologize for the misunderstanding with our office in booking your repair appointment. Although we do work on all makes and manufacturers of doors and openers, sometimes we do have to convert the builder grade systems to a standard torsion. In your case it was a Wayne Dalton torque master system with an internal spring mechanism which are notorious for a short life cycle. To my knowledge most door companies wont replace these but rather do the torsion conversion because of the longevity issues. Thank you so much for your business, and again I apologize for the misunderstanding but I'm glad in the end we were able to get your door fixed right with a high cycle torsion system that will last for years to come. -Steve Van Dam

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great work wonderful customer service. Will be calling them when it is time to replace my old door with a new setup.
John Evans
Brent Halbur Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Although not having the right parts for repair on the first visit the delay in repairs was more than made up with the expertise the technician provided on the return trip. Great job would highly recommend this company to anyone needing repairs to their garage doors
Cecil Banta
Service Provided:
Garage Door Opener Repair
Review:

Dillon was the tech. Nice personal guy. Wanted to make sure that the door was right.
van robinson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Outstanding service! We were very happy with your service and would recommend Precision Garage Door service to all our friends in this area. Thank you for the excellent response to our phone call. Best Regards. Carol and Garrett Gross
Carol Gross
Brent Halbur Service Provided:
Garage Door Repair
Technician:
Review:

My elderly parents needed a reliable garage door opener. Theirs had broken, causing us to have to lift the very heavy double door manually. We called Precision Door Service because I had talked with one of their technicians last week, who was so knowledgeable that he solved our problem at my home over the phone, saving us both time and money. My parents' door was repaired the same day we called for an appointment. Brent was our technician for both jobs. He was knowledgeable, efficient, polite, respectful, personable - and had the door opener expertly installed very quickly to our complete satisfaction - including power outage backup. It's a relief to have it working so perfectly, and to know that the company responds quickly and cares about backing up their product. We are thrilled with the results. Thank you!
Nancy Cheak
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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