Ralph "Skip" S
Average: 4.67 stars
Ralph "Skip" S's Bio:
Louisville, KY
Product:
Louisville, KY
I went online and made a request for an appt. and a technician was at our house within 5 hours...it wasn't even an emergency! The technician was courteous and professional. Thanks Skip!
- Mary Bird
Jeffersonville, IN
Had a new garage door opener installed. Technician was great! The door goes up and down very quietly. Answered all my questions.
- Janet/carl Whitlatch
Product:
Louisville, KY
Skip came out and really did a Fabulous job!!! He knew what he was doing and worked efficiently and quickly. Thanks so much!
- Ruth Kasten
Product:
Louisville, KY
Service was excellent. Fast response time. Technician Skip worked hard and went the extra mile in completing the repair and install of garage door opener, and door repair.
- Kenny French
Product:
Louisville, KY
I had to have my Garage Door bottom seal replaced from the original door installation Precision Door Company had installed about 3 & 1/2 years ago.
- Aubrey Durbin
Louisville, KY
The repairman came out spent 45 minutes and except for changing one piece that your installer put on backwards and lubricating everything did do anything. I'm still having the same problem Joe. Timperman
- Joe Timperman
Louisville, KY
I discovered a broken spring on my garage door on Saturday and after researching several companies I decided on PDS because they have very positive customer reviews and a friend had used PDS and spoke very positive about their work. Since they provide service on Sunday, I was able to have the springs replaced the next day and also replacement of worn rollers. Skip was the technician and he was very professional and obviously very thorough and knowledgeable. He offered many helpful suggestions about future maintenance and upkeep. I did have a question about pricing and spoke with Rick May who is a manager of PDS. He was very helpful and listened carefully and intently about my concern which was not in anyway major. Rick was very concerned about my concern and his honesty, sincerity and integrity came shining through. His response exceeded my expectation. Finally, I was impressed with the repair work and professionalism of Skip. But even more so with PDS making my concern their concern. I am a very grateful customer for the work on the garage and their mission of customer satisfaction.
- Gary Duerr
Shelbyville, KY
the service man was very nice . Seemed surprised when I asked if he had a mask . I offered him one and he wore it the entire time. He really could not find anything wrong with the door, checked everything over , gave me a few things to look for , told me I needed to give him $65 , wrote out the ticket and that was all. I hope this doesn't happen again since he said everything was fine.
- Carol Goss
Louisville, KY
I’m a brand new home owner. I had an issue with my garage door closing. Skip came in found the problem right away. After talking with him I decided to go with a new motor. Skip did a great job of installing it and took the time to show how everything worked. Very friendly and informative. If I ever had issues with my garage door again (which I seriously doubt) I would totally ask for Skip again!! If I could give him 10 stars I would but I’m limited to 5 :).
- Sherry Workman
Product:
Louisville, KY
Thank you Skip for coming out and fixing our broken garage door promptly and efficiently. The prices were a bit high, but he has zero control over it. I’m so very thankful that he decided to show up to work we’re many decode it’s easy to stay home and collect a paycheck. Skip is a keepers please give him a raise! We needed knew rollers on our door that was replaced in 2016. He also added two reinforced struts. It was going to be $700! My goodness! He was able to bring it down a bit. When you need it, you need it. He was on time and called ahead of time. I would highly recommend him personally.
- Kate Morris
Louisville, KY
The serviceman and his repair work were fine. The cost, however, seemed outrageous. I was ok with the 65.00 service call and 65.00 1 hr labor charge but not pleased with additional 88.00 maintenance fee and unhappy with paying 250.00 for a 70.00 spring. Total bill was 468 which I feel is about 200.00 overpriced.
- Tony Prichard
Mr. Prichard Thank you for taking the time to share your experience. We take pride in our ability to offer service early on Sundays. We also try to offer a great experience to customers with certified technicians, in addition to being drug screened and background checked. Our parts and warranties are also among the best in the industry. We truly appreciate and value your feedback and would be happy to further discuss in person or over the phone. It seems we missed our mark here and would love to take this as a learning experience.
Simpsonville, KY
Called on a Sunday morning and the tech, skip came out that day. He let me know when he was 30 minutes away and arrived on time. After a very thorough inspection of my door and opener, he let me know exactly what was needed, the cost and even suggested a few options that I could consider while he was on site. Very professional and he was done in less than an hour. I am a home builder and would definitely call them again for my door service needs.
- George Skeeters
Product:
Shepherdsville, KY
Garage door spring broke when I came home at night and I called Precision Garage Door Service the next morning. The Technician called and arrived at 9:30. He was professional in every way. He finished replacing the spring which allowed me to make a late morning appointment. I would recommend them highly.
- John Bender
Louisville, KY
Precision Garage Door fixed a broken spring on our garage door on a holiday in a time crunch. It was easy to schedule, and our technician (Dewayne) was great. He was easy going, efficient, and helpful. In the past, the garage door was serviced by another company, but we'll definitely use Precision again.
- Kelsey Haines
Product:
Mount Washington, KY
Skip was was very knowledgeable about maintenance on my garage door. He was very honest about what was needed to fix my broken spring and did a great job. I would highly recommend Skip to anyone who needs any maintenance done on their garage door. I give him a 5 star rating. Thank you such fast friendly service. We appreciate your hard work. The Haynes family????
- Amy Haynes
Product:
Louisville, KY
QUICK AND EFFICIENT SERVICE INSTALLING NEW DOOR OPENER MAYBE A LITTLE HIGH ON THE PRICE BUT I GUESS THEY HAVE TO MAEK MONEY
- Marvin Goeing
Product:
Louisville, KY
I highly recommend the folks at Precision. The technicians arrive as scheduled, diagnosis the problem, provide advice, and do a great job! Thanks to Precision my garage doors operate quietly and efficiently!
- Robert Gates
Louisville, KY
Skip did a great job of replacing a broken spring on our garage door, and he made some needed adjustments to our garage door opener! He called to see if he could arrive early, which I truly appreciated. The job was done quickly and professionally. The cost of the job was exactly what we were quoted.
- Steve Conrad
Jeffersonville, IN
Had my Garage Door opener break on a Sunday afternoon.I called Precision & few hours later,Had a new Door opener installed no problem! Skip the Technician that came out was Professional & Very knowledgeable of my options on New Door openers.Thank You Skip & Precision door company!!
- James Beck
Product:
Louisville, KY
Called for service on a Friday around noon and service tech was at the house by 6:15pm. He came back early Saturday morning to complete the job. His name was Skip and was friendly and professional. Great service!
- Norman Gerlack
Skip arrived promptly, gave me estimates on the work I needed and helped me decide which option to choose. Then he got to work and had my mangled mess of a garage door working in a matter of hours. He was prompt, professional and did a great job!
- Kelly Reeves