En W
Average: 4.89 stars
En W's Bio:
Louisville, KY
Shelbyville, KY
Service Man did a great job, changed both springs and 10 rollers on the door, explained all the cost and details before he did the work. Very pleased with his work.
- Colin Stewart
Product:
Louisville, KY
I called a company that had serviced my garage door before but they couldn’t come out until Wednesday of the next week. I saw Precision’s ad that said same day service in some circumstances and weekend service at no extra charge. This was on a Friday. I scheduled a service appointment for Saturday morning. The technician was very friendly and knowledgable. He diagnosed the problem and gave me a choice between a repair and a new opener with prices. There was no pressure. I selected the repair at this time.
- Denny Flannery
Louisville, KY
I used your service before and I was pleased. The technician that arrived at my home today was very knowledgeable in explaining all my issues regarding my garage door. He went over the whys and if not questions I throw at him. En is his name. En was very polite, a good listener and patient with me.
- Barbara Gates
Product:
Louisville, KY
While I appreciated the initial "chat" person as well the person who called me to verify the appointment, the service guy lost you our business. He insulted my intelligence by speaking as i if I knew nothing about the process, was a "salesman" more than a repair guy, and spent quite a bit of time rambling on about many things not associated with garage door repairs. Very unimpressive
- GregA
Thank you for taking the time to provide this information. We rely heavily on our customers for feedback and while this news is disturbing, it is very much appreciated. We truly apologize for your experience and will handle this appropriately.
Georgetown, IN
I have used Precision Garage Doors for a few years now and have always been satisfied with the expertise and knowledge of the associates who have came to our home. They are always prompt, courteous and helpful and the opener we had installed previously, performs better than any we had before. I would recommend Precision to anyone in need of any their products, or services and have done so.
- Wilbur Starkey
Louisville, KY
Very good on arrival time very knowledgeable and patient very helpful
- Robert Smith
Louisville, KY
Had door installed before. Has worked well up to this point.
- Michael Merriweather
Product:
Coxs Creek, KY
Very Professional!I would highly recommend!
- Shane Bowman
Product:
Louisville, KY
Technician was on time, explained what needed to happen and fixed it. He also informed me of choices in case I want a new door and spring system. I was very pleased.
- Tim Baker
Louisville, KY
Mr. Womack was very polite, very thorough on his inspection and installation. He explained thoroughly and answered all my questions. If all of your employees are like him, you are very lucky!
- Paul Hahlen
Product:
New Albany, IN
I had an emergency situation on a Saturday. Ian arrived within the stated time frame and quickly put me at ease. He repaired and secured my hanging garage door with no problem. Ian also took the time to help me learn a little more about my system. I highly recommend Precision to anyone in need of garage door service.
- Jayne Ryan
Product:
Louisville, KY
The technician was professional, courteous and walked us through the process. He was very patient with my 88 year old father! Thanks for a great experience!
- Sonia Wine
Crestwood, KY
En Womack was awesome! Explained everything that needed to be done, why, and the different ways it could be accomplished. I did not feel pressured at all and feel I got exactly what I wanted and needed.
- Joshua and michelle Shea
Product:
Louisville, KY
I have seen your work and the reputation from others. I was very impressed at the quickness to get to my house. I will definitely be recommending you to others.
- Danny Hazelrig
Product:
Louisville, KY
I am only seeking an estimate. I contacted you because you previously made repairs for me. Some repairs went ok, others not so well. Of the estimates I have received your's is the highest. Not significantly but enough to make a difference depending on the others I receive. Thank you.
- John Blevins
Product:
Louisville, KY
Prompt service, the technician arrived well within the time frame communicated. En was very informative and professional in the explanation of his diagnosis of our problem. Very satisfied customer!
- Gerald Shively
Product:
Jeffersonville, IN
Seemed like a really nice friendly guy and knew what he was doing. Thanks!
- Phyllis Kelly
Louisville, KY
En was professional and completed my job in an excellent manner. He answered all my questions and I feel very satisfy with the work done. I really appreciate the professionalism of Precision.
- Cathy Kayrouz
Product:
Shelbyville, KY
My garage door broke on a Saturday morning. Precision was there by Saturday afternoon to fix it. My service tech (En) was very professional, polite, and respectful. He inspected the door and the opener, provided me with a list of the issues and the repair cost. He worked very efficiently and had the door fixed in no time. I would definitely call Precision again if need be and recommend them to family, friends, and neighbors.
- Sandy Birge
Louisville, KY
I have used your services before for a new high rise opener/keypad and for broken springs. I was very impressed by the professionalism of both your company and your technicians. All three experiences have been seamless.
- John and regina Brenner
Product:
Louisville, KY
The lady that answered the phone was very nice. I was amazed to hear that I could get same day service. The tech was very nice and knowledgeable. He checked the door, told me what was was wrong and gave me the price to fix it. I agreed and within a little bit the door was working great.
- Joanne Lyles
Brandenburg, KY
I wasnt for sure if this was what I would be needing thr lady who answered the phone answered all my questions. She was friendly and a good listener. The gentleman that came out was friendly, talked me through everything. Great experience.
- Shannon Wiehebrink
Product:
Louisville, KY
Excellent service, which is why I came back to Precision for my garage door needs. Technician was very, very knowledgeable about the craft and performed the job with great efficiency and time. Would/have referred this company again
- Timothy Moss
Product:
Louisville, KY
I got service for a broken cable on the morning following my evening call. John did a great job.
- Rick Vowels
Product:
Louisville, KY
Prompt response on Saturday and repairman came when expected. Very nice and knowledgeable.
- Carole Kuebler
Shelbyville, KY
En was very quick and thorough. He had everything repaired/replaced in a hour. Will definitely use Precision again!! Thank you!
- Robert Bates
Clarksville, IN
I give Precision five stars across the board. From making the appointment on a Saturday evening to the prompt, friendly and professional service I received from En the very next day, I am more than satisfied. I recommend this company to anyone that needs a repair or replacement for their garage door. Thanks!
- Martin King
Louisville, KY
En was great with explaining exactly what was wrong, and how he would go about fixing the issue. Even told us how to prevent future issues in the future. Will use Precision for any garage door repairs
- Cody F
Product:
Louisville, KY
Estimate on a new garage door. Ian came out and was extremely professional outgoing and knew exactly what he was talking about. Anytime I need garage door work I will be calling precision and asking for Ian.
- Richard Hardin
Awesome service. Came out on a Sunday night no problem. Fixed and ready to use in less than half an hour.
- Julie Stevenson