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Josh W

Josh W
Technician
Reviews: 116
Average: 4.82 stars
Background: 8/6/2018
Josh W has received 116 reviews, averaging 4.82 Stars:
1 2 3 4 5

Josh W's Bio:

Hi, I'm Josh. I am an avid car enthusiast and also a big fan of anything outdoors. I love fixing doors perfectly and look forward to making your problem, big or small, go away.

Review:

I randomly chose precision towards end of day for a service call and was very impressed with the immediate response, courtesy affordability. The service tech was polite, knowledgeable and very thorough. Demetrius West

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Josh arrived on a Sunday in the two-hour window I was given when making my appointment. He replaced both springs, both bearings and two of the rollers. I got the five year warranty on the labor and parts they replaced. I will definitely use Precision Garage Door again!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fast professional service

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Technician did a grest job, He worked quicky explained what needed to be repaired and did excellent work

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Honest, knowledgeable, and did a great job!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Efficient and timely

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Service Provided:
Broken Garage Door Spring Repair

Review:

very fast, affordable , professional service

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Service Provided:
Garage Door Repair

Review:

Service was excellent! The technician (Josh Wright) was very knowledgeable, helpful & personable.

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Service Provided:
Garage Door Opener Repair

Review:

True to form, Josh arrived right on time yesterday to replace a broken garage door spring. My husband had called him directly on Monday to request the repair, not knowing it was his day off. He did not miss a beat in taking the call and forwarding the work order. He is very customer-oriented employee; patient, personable, and really seems to “know his stuff.” Thanks for another good job Josh!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Garage spring broke on Friday and in less than 24hrs it was working again thanks to great service by Josh W! Courteous, friendly, and professional describe Josh W. Reviewed the issue, quoted me several solutions, wasn't pushy, and did exactly what I asked for in half the time I thought it would take. I am very pleased!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Josh Wright was our technician. Very professional. All repair options were presented to us in detail prior to any work being performed. Josh's work was excellent. We are completely satisfied and happy with the results.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Josh was excellent. Professional and thorough, He was a pleasure to work with. Reasonable prices and perfect work

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Josh was very professional and knowledgeable. He did a great job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Josh is a great tech. He knows what he is doing and takes pride in his work. Hard to find people like that now days.

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Service Provided:
Garage Door Repair

Review:

Josh was very helpful and explained everything in detail. I would recommend him and Precision to anyone.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Great Job! I called on a Sunday morning at 8am when garage spring broke and they had a technician about at 1030am that same morning. They will be my go to people from now on for routine maintenance and or any other service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Josh did an outstanding job! Explained the probable minimum charges after his initial assessment. Walked through each step as he was repairing the door, explaining "what" and "why". Ensured that everything he did addressed the issue and ultimately corrected the problem. He was courteous, professional, and patient in answering questions. Really couldn't have asked for a better service call. Thanks!

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Service Provided:
Garage Door Repair

Review:

Great Service

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Service Provided:
Broken Garage Door Spring Repair

Review:

I called Precision when my garage door came off the tracks. They had someone at my door within a few hours. He was able to fix the door and explain what happened as well as make recommendations of what we could do to take the strain off the door. The builder put the wrong rollers and had a single spring on a double door. Within an hour and a half the tech, Josh, was able to put two new springs and the correct rollers on the door and had it working. Reasonable price and quick fix all with a 7 year warranty. If I ever have an issue in the future Precision will be the first call I make.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We have used Precision a few times over the past few years and wouldn't even consider calling anyone else. Very professional, personable techs, always prompt and keep you informed during the entire process. Reasonable, considerate, quality work, can't say enough. Highly recommend!!

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Service Provided:
Garage Door Opener Repair

Review:

Knew what he was doing

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Service Provided:
Garage Door Repair

Review:

Tech was friendly and knowledgeable. However $85 to show how to program multiple devices was Unreasonable. Why isn’t this information available on your u tube videos or phone support offered? I will be looking for another company to service In the future.

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A Response from: Rick

Mr. Sears, Thank you very much for your time on the phone. As we discussed - I have requested our web developers to add more videos to our site. We appreciate your feedback and will certainly make some adjustments.

Comment from: Michael Sears

Thank you for the responsiveness to my concerns. It show that Precision is a company that listens to its customers and willing to take the necessary actions to continuously improve its service. I would definitely use your company in the future and will recommend Precision without hesitation to others!

Service Provided:
Garage Door Opener Repair

Review:

Excellent professional service

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Service Provided:
Garage Door Repair

Review:

These guys were great! Josh first came to the house to help us determine what we had to do-fix or replace. He worked very hard to get us a door as quickly as he could so that we didn't have to be without for very long. Kevin and another technician installed my door today and they did a great job. It was hot and muggy but they got it done quickly and it looks great. Thank you all for helping out so quickly and doing a great job!

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Service Provided:
Install Garage Doors

Review:

Waaaaaaaaaaay over charged for resetting a racked 16x7 garage door. Will never use this company again. EVER!!!!

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Service Provided:
Garage Door Repair

Review:

I should have looked into the cost before I had tech come out. You are without a doubt the highest priced overhead door company in our area.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Josh contacted me before coming out and was very professional with the phone call as well as inspecting our damages.

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Service Provided:
Garage Door Repair

Review:

Josh did a great job replacing my torsion springs. Very enjoyable young man to talk to and very punctual.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fast and efficient! Gave us our options and price, we selected and Jason went to work. Very friendly!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

When I mentioned to my daughter - who just moved out of Glenmary East - that our garage door broke - she told me that you had serviced theirs and was a reasonable price. It was a Sunday that we needed service - and my call was actually answered by a human being and was told a window of 12-2 that someone would be there and it was already @ 10:30 am - the technician was there right about 12 - and finished within 1.5 hours. We were very appreciative that it could and was fixed on Sunday.

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Service Provided:
Broken Garage Door Spring Repair

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Suite 101

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