Garage Door Repair Reviews in Louisville, KY (Updated May 2026)
Precision Garage Door of Louisvillehas received 1954 reviews, averaging 4.87 Stars:
Louisville, KY
Product:
Louisville, KY
When our spring broke they sent out a technician within 2 hours who actually showed up early, was very professional and personable, and got the job done in about an hour. We chose precision because they installed the door 9 years earlier. Outstanding service at a reasonable price. I can recommend without reservation.
- Marty Brooks
Louisville, KY
Kyle, our technician was extremely professional and very empathetic to our needs. He was quick and thorough! We feel that we got very good service and care!
- Thelma Harris
Louisville, KY
Very professional from our first phone call to our appointment. Trey called ahead, arrived on time and fixed our problem in a timely manner. We appreciate receiving a same day appointment. Would highly recommend. And we enjoy the commercials as well.
- Kenny Jackson
Product:
Louisville, KY
Service was fast! Repair person was knowledgeable and courteous! Price was affordable with no BS. Will use again and recommend to others!
- Dale Ward
Louisville, KY
The tech communicated his expected arrival time. He did the job efficiently and without complication. All on a holiday weekend. Thank you!
- Debra
Louisville, KY
We bought our garage door and opener system from Precision several years ago and have been pleased with the products and their service. This visit was to repair a broken spring (we use this door a lot) and replace an outdated remote keypad. Dakota was prompt, respectful, and did excellent work in a very reasonable period of time.
- Robert Moody
Louisville, KY
Rick, I am shocked at the price that we were charged for a simple repair of our garage door. $300 an hour is outrageous and then to be charged the $89 on top of that is highway robbery! We have used Precision before but will Not in the future. When I spoke to the receptionist about the fee to come out to check the problem, she led me to believe that if your company did the work we would not be charged.
- Donna South
Louisville, KY
I chose Precision again because of the great service I received when I needed a broken spring replaced in 2024. Trey was polite, professional and did a great job servicing my door. He called when on his way. I will use your company again.
- Linda Parrish
Louisville, KY
Trey did a great job and very
- Steve Brown
Louisville, KY
Quick, friendly, and knowledgeable service man. Called yesterday and arrived the next day in the AM.
- Marie Bukowski
Louisville, KY
Hannah, the representative from Precision, showed all my choices explained the options ,costs and processes . I felt informed enough to make the best decision for me. I look forward to the completion of the project.
- RICK ROBERTS
Louisville, KY
Kyle was great! Very friendly and professional.
- Cody Murphy
Louisville, KY
The service was excellent! My problem was resolved quickly and for a reasonable price.
- Teresa Becker
Product:
Louisville, KY
Kyle came out 30 minutes ahead of schedule and did a great job communicating to several people. Got the job completed very quickly and did a great job explaining how he fixed the issue. Would highly recommend.
- Luke
Louisville, KY
Our technician Kyle Frederick was very professional, efficient, and polite. He had called to let us know that he would be about 15 minutes late because his previous job took longer than expected. He explained the repair very clearly and made sure we understood. He even asked if we minded him listening to music while he worked (which we could not hear inside the house). 10/10 recommend Kyle with Precision Door.
- Todd and Geralyn Jennette
Louisville, KY
The tech that installed the opener was very polite.I am on disability and could not move my boat or lots of other things in his way,he moved everthing an used the boat deck to install most of the opener finished the rest on the floor.he did a great job an i would defenitly recommend your company to all my friends.
- Robert Pool
Louisville, KY
Excellent replacement of my garage door opener! After finding out it would require 3 or 4 days to acquire the parts to rebuild my 24 year old garage door opener, I decided to just replace the opener because of the age of the opener and the length of time it would require to obtain parts. The opener was replaced in minimal time!
- Jay Lewis
Louisville, KY
Very friendly and professional.
- Kaveh Zamanian - MARCOS BUENA VISTA
Louisville, KY
Fantastic - quick response - efficient - courteous - and very professional! Amazing service. I will not hesitate to call Precision and will let everyone I know who to call!!!!
- Teresa Hall
Louisville, KY
Jason arrived on time and got right to work with Gunner. They quickly assessed my situation and made good recommendations. I opted to replace the springs, top bar, rollers and cables. They completed the work in a timely manner. Very pleased with everything.
- Glen Hart
Louisville, KY
Austin was fantastic! Professional, polite and friendly. Got new opener and rollers and all replaced and working!
- Karen Carrow
Louisville, KY
We have been doing business with this company for several years and had excellent service each time. Needed a new garage door so called them and Technician Hannah came out to give us an estimate. She was on time, professional and asked what we were looking for in a door. After measuring she presented what we were wanting and put all the information into the phone then sent it to us by email. It took all of approximately 45 minutes and received by email quickly. We also loved that my husband received a veteran discount. A nice bonus! Hannah was very personable and a joy to know, We are purchasing and can’t wait to have our door installed.
- Debbie Jordan
Product:
Louisville, KY
Great customer service!
- Angela Mayo
Louisville, KY
Showed up on time. Was able to assess the problem and offer me options to either fix the existing garage door opener or replace it. He was knowledgeable about the problems and could discuss benefits of each option without going into a high pressure sales talk. I opted to replace mine. He replaced the garage door opener same visit and was done in under 2 hrs. I would definitely use this company again
- Victoria Shipman
Product:
Louisville, KY
Good timely service. Fourth time we have used Precision. Highly recommended this company.
- David Stone
Louisville, KY
Made the appointment online and Jason called me and said that he was on the neighborhood and could come over. Unfortunately I was on my way to Lexington so he came the next morning. We had a spring broke and the motor was smoking. Jason looked it over let me know what needed to be replaced and the price. He also looked at the other door and did some preventative maintenance on it. Finished in about 2 hours. Reprogrammed all the remotes including the car and we got a universal remote. Thanks again Jason.
- John Sallee
Service Provided:
Product:
Technician: Jason W
Louisville, KY
Service was excellent. I received same day service and the technician and service rep were pleasant and efficient. Glad I originally purchased from you.
- Tara Bullock
Louisville, KY
Quick response, friendly, courteous, and professional service.
- Brad Burge
Product:
Louisville, KY
Jason was very knowledgeable about his work and help me understand that my old door wasn’t going to be repairable. So I’m ordering new door and opener.
- Freddie Moran
Great Job. Very satisfied.
- Margaret Noe